Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 44)

Posted 815 days ago.
Joel in Appleton on 09/22/23
 Verified Customer

Overall
Value
Timeliness
Quality
Joel said: Nuegi was very personable and engaging. Did an outstanding job of answering my questions and providing recommendations on future considerations around my HVAC equipment. Will definitely choose the Good Guys again for my service needs. Thank you!
Posted 816 days ago.
Larry in Appleton on 09/21/23
 Verified Customer

Overall
Value
Timeliness
Quality
Larry said: Dilan was called to ask if he could arrive early, which was great. He was polite with a pleasant manor. I assume he did a good job; everything was neat and tidy.
Posted 816 days ago.
Jim in Greenville on 09/21/23
 Verified Customer

Overall
Value
Timeliness
Quality
Jim said: Technician was prompt, personable and did required service. Thanks and see you in the spring for the A/C.
Posted 817 days ago.
Josh in Appleton on 09/20/23
 Verified Customer

Overall
Value
Timeliness
Quality
Josh said: Very prompt and professional service. Thanks!
Posted 817 days ago.
Steve in Menasha on 09/20/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 817 days ago.
Rick & Debra in Greenville on 09/20/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 818 days ago.
Kathy in Appleton on 09/19/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 818 days ago.
Paul in Menasha on 09/19/23
 Verified Customer

Overall
Value
Timeliness
Quality
Paul said: Eric always does a great job and takes the time to explain everything he does and proposes!
Posted 818 days ago.
Shane in Appleton on 09/19/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 819 days ago.
Jack & Julie in Menasha on 09/18/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 819 days ago.
John in Hilbert on 09/18/23
 Verified Customer

Overall
Value
Timeliness
Quality
John said: As ALWAYS....our experience with Dilan and other service workers from The Good Guys is exemplary! Good communication and super easy appt set up is another plus.
Posted 819 days ago.
Alex in Appleton on 09/18/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 821 days ago.
Carmen in Fremont on 09/16/23
 Verified Customer

Overall
Value
Timeliness
Quality
Carmen said: Evan was ahead of schedule and called to move the appointment time up and gave my husband ample time to get to the house to meet him! Thank you for being prompt!
Posted 822 days ago.
Dave & Jan in Appleton on 09/15/23
 Verified Customer

Overall
Value
Timeliness
Quality
Dave & Jan said: Dolan was very nice and professional. He had all work done in about 1&1/2 hrs. That was furnace and air conditioner. A+
Posted 822 days ago.
Jon in Menasha on 09/15/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 822 days ago.
Reed in Appleton on 09/15/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 822 days ago.
Linda in Combined Locks on 09/15/23
 Verified Customer

Overall
Value
Timeliness
Quality
Linda said: Matt was very efficient and also very personable. He shared his assessment of my furnace and issues he found. I would definitely recommend him to any clients.
Posted 822 days ago.
Tylor in Hortonville on 09/15/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 823 days ago.
Peter in Appleton on 09/14/23
 Verified Customer

Overall
Value
Timeliness
Quality
Peter said: James did a great job. He explained everything to all the questions that I had and any options available to me.That's why you are the Good Guys!
Posted 823 days ago.
James / Jamie in Appleton on 09/14/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 823 days ago.
Dennis in Appleton on 09/14/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 824 days ago.
Ronald in Appleton on 09/13/23
 Verified Customer

Overall
Value
Timeliness
Quality
Ronald said: Dilan was fast efficient & personable
Posted 824 days ago.
Todd in Winneconne on 09/13/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 824 days ago.
Russell in Appleton on 09/13/23
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 826 days ago.
Scott & Michelle in Neenah on 09/11/23
 Verified Customer

Overall
Value
Timeliness
Quality
Scott & Michelle said: Eric always does excellent work and takes time to answer questions and makes sure the customer understands. He is someone who can be trusted without doubt, does it rush the service he is providing, and we go with his recommendations with no complaints. If you have any questions please feel free to reach out to us.
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status