Customer Sign InCall Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 45)

Posted 887 days ago.
Maddie in Kimberly on 12/21/23
Verified Customer

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Value
Timeliness
Quality
Maddie said: Dilan was thorough & friendly. He reviewed things with me and gave recommendations which I appreciated!
Posted 889 days ago.
Glenn in Appleton on 12/19/23
Verified Customer

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Quality
Posted 889 days ago.
Kevin in Neenah on 12/19/23
Verified Customer

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Kevin said: He was very kind and did a great job, I will be recommending Matt and the good guys for sure… Thanks you for fixing the problem so quickly!!!
Posted 889 days ago.
Pat And Danielle in Appleton on 12/19/23
Verified Customer

Overall
Value
Timeliness
Quality
Pat And Danielle said: Dilan was great, arrived early which was appreciated. Gave us a complete run down on the health of our furnace.
Posted 890 days ago.
Susan in Neenah on 12/18/23
Verified Customer

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Quality
Susan said: Everything went well. Excellent experience!
Posted 890 days ago.
Heather in Appleton on 12/18/23
Verified Customer

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Heather said: Eric rocks
Posted 893 days ago.
Sarah in Appleton on 12/15/23
Verified Customer

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Quality
Posted 893 days ago.
Steve in Appleton on 12/15/23
Verified Customer

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Value
Timeliness
Quality
Steve said: My past experiences with the service technicians have been very positive in the past and today's service was no exception to the prior occurances.

James was professional in all parts of our discussions with regard to any questions or concerns that I had. James was timely, efficient, courteous and thoughtful from the first knock at the door to the last 'Let us know if you have any difficulties - have a remaining good day'.

In my opinion anyone who has James as the technician assigned to their service call should be happy with the end result.
Posted 893 days ago.
Christopher in New London on 12/15/23
Verified Customer

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Value
Timeliness
Quality
Posted 893 days ago.
Dave in Appleton on 12/15/23
Verified Customer

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Timeliness
Quality
Dave said: Very pleasant young man. Called and made an earlier appointment.
Posted 894 days ago.
Michael in Kimberly on 12/14/23
Verified Customer

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Value
Timeliness
Quality
Michael said: Eric was great as usual! We like that he knows our furnace inside and out and takes great pride in keeping it running efficiently. Mike and Ellen
Posted 895 days ago.
Beth in Greenville on 12/13/23
Verified Customer

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Timeliness
Quality
Posted 896 days ago.
Craig in Hilbert on 12/12/23
Verified Customer

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Quality
Craig said: Eric was great! Explained what was done and what the parts were for. Efficient and friendly. Highly recommend !
Posted 896 days ago.
Joel in Appleton on 12/12/23
Verified Customer

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Value
Timeliness
Quality
Joel said: Eric hit it out of the park. Very informative!
Posted 897 days ago.
Mike in Appleton on 12/11/23
Verified Customer

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Value
Timeliness
Quality
Mike said: Eric has just completed tuning our furnace, spotted some minor repair needs and took the necessary action. I have always been impressed with Team at the Good Guys, those doing our work and Lisa on the phone. Great Team. Thanks.
Posted 897 days ago.
Brian & Kay in Appleton on 12/11/23
Verified Customer

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Value
Timeliness
Quality
Posted 898 days ago.
Mike in Greenville on 12/10/23
Verified Customer

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Value
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Quality
Mike said: Eric arrived early & performed his tasks as expected.
Put on his footies & went to work.
We personally connected.
He did fine without any direction or supervision from me.(humor me)
Posted 900 days ago.
John in Neenah on 12/08/23
Verified Customer

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Value
Timeliness
Quality
John said: very professional
Posted 900 days ago.
Maggie in Appleton on 12/08/23
Verified Customer

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Value
Timeliness
Quality
Maggie said: Eric was great! Great service very helpful and great personality!
Posted 900 days ago.
Matthew in Kimberly on 12/08/23
Verified Customer

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Value
Timeliness
Quality
Posted 901 days ago.
Ben in Hortonville on 12/07/23
Verified Customer

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Quality
Ben said: Eric was early, friendly and did an awesome job!
Posted 902 days ago.
Jonathan in Appleton on 12/06/23
Verified Customer

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Value
Timeliness
Quality
Jonathan said: Dilan did an excellent job with our furnace and water heater tune-up. I appreciated that he let me tag along and taught me a thing or two about my appliances along the way. Thanks for providing a great customer experience!
Posted 902 days ago.
Joe in Appleton on 12/06/23
Verified Customer

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Value
Timeliness
Quality
Joe said: This applies to all the technicians that have provided service or tune up’s at my home, really appreciate the thorough explanations and helpful tips. Today was no different, Eric was informative and very helpful!
Posted 903 days ago.
Mike in Appleton on 12/05/23
Verified Customer

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Timeliness
Quality
Posted 903 days ago.
Steve in Appleton on 12/05/23
Verified Customer

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Steve said: Dilan was very pleasant and helpful. My wife had some questions and he was very knowledgeable and answered her questions. Very personable young man.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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