Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 45)

Posted 826 days ago.
Dan in Appleton on 09/11/23
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Posted 826 days ago.
Mark & Mary in Kimberly on 09/11/23
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Mark & Mary said: James was on time and professional. Not overly friendly compared to past employees that have done work for us.
Posted 829 days ago.
Jan in Greenville on 09/08/23
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Jan said: Nuegi was wonderful. Very polite, called to ask if he could stop in earlier than appt. time. Recommended that a part be replaced after tune up. We were very pleased with the service on our furnace.
Posted 829 days ago.
Sara in Appleton on 09/08/23
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Sara said: Eric did a great job today!
Posted 829 days ago.
Susan in Greenville on 09/08/23
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Susan said: Professional and friendly! Thank you 😊
Posted 829 days ago.
Michael in Appleton on 09/08/23
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Michael said: Eric was absolutely fantastic. It's such a pleasure to work with someone that has years of experience and can explain things to you that you can understand. Eric is why I only use The Good Guys for my HVAC needs.
Posted 829 days ago.
Gillian in Menasha on 09/08/23
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Posted 829 days ago.
Michelle in Greenville on 09/08/23
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Posted 830 days ago.
Rita in Appleton on 09/07/23
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Rita said: Dillon was excellent. He has great customer service skills . I have stayed with you for 40 years because of your outstanding employees like Dilon
Posted 830 days ago.
Chris & Lisa in Appleton on 09/07/23
Verified Customer

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Chris & Lisa said: Eric did an excellent job!
Very professional.
Answered all my questions.
Thanks!
Posted 830 days ago.
Daryl in Neenah on 09/07/23
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Daryl said: Will always ask for Evan going forward - super helpful and thorough
Posted 831 days ago.
Joseph in Neenah on 09/06/23
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Joseph said: Nice work.
Posted 831 days ago.
Ken in Greenville on 09/06/23
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Ken said: He explained everything he did in detail. And answered any questions and concerns that I had.
Thanks,
Ken Havel
Posted 831 days ago.
Anthony in Neenah on 09/06/23
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Anthony said: Evan was great. Very personable, timely and easy to talk to.
Posted 831 days ago.
Andrew in Kaukauna on 09/06/23
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Andrew said: Answered all of my questions.
Posted 832 days ago.
Dennis in Oshkosh on 09/05/23
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Dennis said: Evan is the best.
Posted 832 days ago.
Judy in Menasha on 09/05/23
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Posted 832 days ago.
Ron & Tami in Appleton on 09/05/23
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Ron & Tami said: James has always done a great job for us. If there is an issue, it is explained in layman language. Work areas are exactly the way before starting when the job is completed. I request him every time.
Posted 835 days ago.
Annette (dolly) in Neenah on 09/02/23
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Posted 836 days ago.
Carrie in Appleton on 09/01/23
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Carrie said: Thanks!
Posted 836 days ago.
Kurt / Sheila in Combined Locks on 09/01/23
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Kurt / Sheila said: Working with The Good Guys is always an excellent experience!! Their technicians are the best!!
Company Response: Aww thank you so much! That made our day!
Posted 836 days ago.
Robert in Appleton on 09/01/23
Verified Customer

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Robert said: Dilan was awesome! Very friendly and provided me with all the necessary information and great recommendations.
Posted 836 days ago.
Cindy in Neenah on 09/01/23
Verified Customer

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Cindy said: Polite, friendly, quick and thorough. Looking forward to next year.
Posted 837 days ago.
Dale in Hortonville on 08/31/23
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Posted 837 days ago.
Mary Ellen in Appleton on 08/31/23
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Mary Ellen said: I had a very pleasant experience. Eric is very friendly and even my dog warmed up to him.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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