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Recent Reviews (Page 5)

Posted 108 days ago.
Shari in Neenah on 01/11/24
Verified Customer

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Value
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Quality
Shari said: Evan, as always, is a joy to work with. He is respectful, explains everything he is doing and why. Came up with a problem on the UV light. It is under warranty and Evan left and came back with the replacement. He completed all the work and explained everything to me before I paid the bill, making sure all my questions were answered. He is a gem. Thank you for the great service The Good Guys! Really appreciate your workers and your company.
Posted 109 days ago.
Jane in Appleton on 01/11/24
Verified Customer

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Jane said: Eric always does a great job!!
Posted 110 days ago.
Chris in Appleton on 01/10/24
Verified Customer

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Chris said: Did arrive later than scheduled but they called first to make sure it was ok. Eric was great. Professional and personable. Explained test results and was very knowledgeable.
Company Response: Apologies for the delay Chris. With the snowstorm, we have been addressing a lot of customers without heat. Because of this we have had to adjust our schedule to best take care of everyone to the best of our abilities. We don't like delays either, we assure you! Thanks for your valued feedback! -DC
Posted 110 days ago.
Patricia in Appleton on 01/10/24
Verified Customer

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Patricia said: Eric has been here several times in the past. He is very efficient at his job and is very courteous and polite. You guys rock and I recommend you to my friends often. Thank you!
Posted 110 days ago.
John in Appleton on 01/09/24
Verified Customer

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Quality
Posted 111 days ago.
Ron & Kim in Neenah on 01/09/24
Verified Customer

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Ron & Kim said: Very nice, helpful young man. Everything is great!
Posted 111 days ago.
Luann in Neenah on 01/09/24
Verified Customer

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Luann said: I appreciate that Evan explained why water wasn’t feeding to my Aprilaire.
Posted 111 days ago.
Kay in Appleton on 01/08/24
Verified Customer

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Quality
Posted 111 days ago.
David in Kimberly on 01/08/24
Verified Customer

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Quality
Posted 112 days ago.
Ken & Jackie in Larsen on 01/08/24
Verified Customer

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Value
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Quality
Posted 114 days ago.
Glen & Sharon in Appleton on 01/05/24
Verified Customer

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Glen & Sharon said: Eric thoroughly explained the work he performed on the furnace.
Posted 115 days ago.
James in Hortonville on 01/05/24
Verified Customer

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James said: Evan did a great job. He explained everything he did. Very pleased!
Posted 116 days ago.
Joe & Shari in Little Chute on 01/04/24
Verified Customer

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Value
Timeliness
Quality
Joe & Shari said: Eric was professional and knowledgeable. Eric has serviced our furnace in the past and we were pleased with his work so we specifically requested him when scheduling this maintenance call.
Posted 116 days ago.
Wayne in Greenville on 01/03/24
Verified Customer

Overall
Value
Timeliness
Quality
Wayne said: Dilan was very courteous and thoroughly explained what he did. Couldn't be happier.
Posted 117 days ago.
Ruth in Appleton on 01/02/24
Verified Customer

Overall
Value
Timeliness
Quality
Ruth said: We would have appreciated it - if the technician had worn covers over his shoes to protect our hardwood floors. Other repair providers/technicians we've had for projects over the last few years have done so. The easy method for online scheduling is appreciated. Thank you!
Posted 118 days ago.
Mark & Terry in Neenah on 01/02/24
Verified Customer

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Value
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Quality
Mark & Terry said: Dolan was on time, friendly and very efficient. Explained things to us in a manner that we could understand.
Posted 118 days ago.
Gordon & Lois in Neenah on 01/02/24
Verified Customer

Overall
Value
Timeliness
Quality
Gordon & Lois said: Dilan called and advised he was ahead of schedule
and could arrive early.He was efficient and answered questions.
Posted 121 days ago.
David in Appleton on 12/29/23
Verified Customer

Overall
Value
Timeliness
Quality
David said: It was a very pleasant visit from Matt... He left us with a warm feeling in the house:-)
Feel free to stop by any time Matt..
Posted 123 days ago.
Luke & Alison in Appleton on 12/28/23
Verified Customer

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Value
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Quality
Posted 123 days ago.
Michelle in Appleton on 12/27/23
Verified Customer

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Quality
Posted 124 days ago.
Luke in Appleton on 12/27/23
Verified Customer

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Quality
Posted 124 days ago.
Daniel in Neenah on 12/27/23
Verified Customer

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Quality
Posted 124 days ago.
Chris & Susan in Appleton on 12/26/23
Verified Customer

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Chris & Susan said: Very friendly and efficient!
Posted 128 days ago.
Martha & Adam in Neenah on 12/23/23
Verified Customer

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Martha & Adam said: CW Good Guys called me the morning of my appointment to let me know that my original tech called in sick, but they were able to reschedule me for service the same morning, just a little later. I appreciated the call to let me know of this delay and the quick reschedule to avoid me having to take another morning off.
Posted 128 days ago.
Rob in Shiocton on 12/22/23
Verified Customer

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Rob said: As always the Good Guys do an outstanding job!!!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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