Customer Sign In • Call Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 4)

Posted 88 days ago.
Jennie & Michael in Kaukauna on 02/27/26
 Verified Customer

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Jennie & Michael said: James does a great job!
Posted 89 days ago.
Mike in Neenah on 02/26/26
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Posted 89 days ago.
Eric in Greenville on 02/26/26
 Verified Customer

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Eric said: Eric is a great HVAC Tech. He provided a quality inspection on our new furnace. Answered all my questions.

As an aside, this survey tool is substandard. 1. Scoring 1-5 isn't clear. 2. Submit button is missing.
Call me to discuss.
Company Response: I'm glad everything went great with our tech! In regards to the substandard survey design, 1 is labeled poor and 5 is labeled as great. The submit button is also very large and labeled "Share your experience". I got some input from outside UX contacts and made changes as of today, so the next time it should be a lot nicer. -Dan C
Posted 90 days ago.
Jerome & Marcia in New London on 02/25/26
 Verified Customer

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Jerome & Marcia said: Great service. Josh did a very thorough job on our furnace check up. Josh is very informative, explains everything very well.
Posted 90 days ago.
Jack in Appleton on 02/25/26
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Posted 90 days ago.
Eric in Appleton on 02/25/26
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Eric said: Great job. Tech was fast and super friendly. Always love working with you guys.
Posted 90 days ago.
Steve in Appleton on 02/25/26
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Steve said: Eric did a good job of explaining everything.
Posted 91 days ago.
Bonnie in Greenville on 02/24/26
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Bonnie said: Evan is the Best! I will recommend him every year!
Posted 92 days ago.
Laura & David in Neenah on 02/23/26
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Posted 93 days ago.
Christine in Appleton on 02/22/26
 Verified Customer

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Christine said: Josh arrived on time, excellent work, explained work needed to avoid bigger problems. Left work area clean, was very professional and worked in a timely manner. Thanks Josh
Posted 95 days ago.
Berta in Appleton on 02/20/26
 Verified Customer

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Berta said: Josh was super & a huge help about the temp I was setting ecobee at. How & why I was incorrectly setting it & was probably costing me more $. He reset ecobee which was also very helpful as it would’ve taken me much longer to do so.
Posted 95 days ago.
Joan in Appleton on 02/20/26
 Verified Customer

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Joan said: Josh was very thorough and kept me informed as to what he was doing. Great job!
Posted 95 days ago.
Aaron in Menasha on 02/20/26
 Verified Customer

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Aaron said: Dilan was very outgoing and informative and I appreciate his concern that my aged system needs to be replaced before it becomes a burden.
Posted 95 days ago.
Lee in Appleton on 02/20/26
 Verified Customer

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Lee said: I had my questions and concerns answered.
Posted 96 days ago.
Rob in Shiocton on 02/19/26
 Verified Customer

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Rob said: Professional service always is appreciated, he complimented my classic truck that doesnt hurt either.
Posted 96 days ago.
Pat in Neenah on 02/19/26
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Posted 96 days ago.
Bill in Appleton on 02/19/26
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Posted 96 days ago.
Bruce & Constance in Appleton on 02/19/26
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Bruce & Constance said: Excellent as usual
Posted 96 days ago.
Wayne in Greenville on 02/19/26
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Posted 97 days ago.
Ron & Betty in Appleton on 02/18/26
 Verified Customer

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Ron & Betty said: Evan was very pleasant to work with. He's knowledgeable and answered any questions I had. Excellent representative for your company.
Posted 97 days ago.
Charles in Neenah on 02/18/26
 Verified Customer

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Charles said: Since I switched to the Good Guys for my furnace needs I have been quite satisfied with the services provided. Thank You!
Posted 98 days ago.
Charles in Oshkosh on 02/17/26
 Verified Customer

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Charles said: I would strongly recommend The Good Guys to anyone who needs the services that they offer. Their technicians are top notch and clean up after themselves plus take the time to listen to you instead of brushing you off. Evan does an amazing job and am glad to have had him as my technician today
Posted 98 days ago.
Peter & Jane in Neenah on 02/17/26
 Verified Customer

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Peter & Jane said: Thank you to Evan for his professional service and friendly personality.
Posted 98 days ago.
Edward & Carol in Oshkosh on 02/17/26
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Edward & Carol said: Evan does a great job.
Posted 101 days ago.
Courtney in Neenah on 02/14/26
 Verified Customer

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Courtney said: Eric was thorough and professional. He was also personable and friendly towards my little kids. He answered all my questions and did not make me feel rushed. I was very pleased with the service. Thank you!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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