Eugene & Jane said: I have always been pleased with the service and James was very good.

John & Beverly said: Eric was here this morning for a leak from our water softener. He explained that our softener system was 20 years old and that it needed replacing. He let us know this in a very informative way and we agreed that it needed replacement. He walked us through the procedure and took care of scheduling it. We appreciated his manners and will see him the first full week in March.

Tim & Mary said: I am always happy with Eric's knowledge and professionalism. He is an asset to your company.

Peter & Jane said: Evan was professional and gave me good feedback on our furnace. With service like that we are still big fans of The Good Guys and service technicians. Thank you.

Christine said: As always your business is awesome. Today I learned from Nuegi that I can keep the fan on my furnace running to improve air flow. Very knowledgeable, friendly and left work area spotless. Thank you again for your great service

Bruce said: Eric is the man. He knows his stuff and explains what he is doing and any recommendations very well. Great to work with.

Jan said: Evan is always courteous, knowledgeable and able to answer all questions. He is skilled at his profession & an asset to this company.

Jim & Sarah said: Eric is always on time, efficient and honest. He had us spoiled and we trust him!

Travis said: Nuegi was very informative and friendly. Definitely as asset to the Good Guys team!

Stephen & Angela said: Matt did a great job. He was very professional and helpful with all my questions. Thanks to him and to you for taking excellent care of my problem.

Kevin said: Eric is awesome! On time, diagnosed and fixed the problem fast. Double checked everything before leaving! Great customer service! We ask for Eric always!!!

Bonnie said: Technician found sircuit board not working. Asked how much a new one would cost, he said 890.00. Asked if he could find the problem and he did. Said he needed a soldering iron to fix it and didn’t have one along. I supplied a soldering gun, then he needed an extension cord. Never saw him put meters on anything as other Techs have. Asked if he cleaned the burners and said he did when I went to get the soldering gun. Then charged 40.00 for Labor over the Select Group charges. I understand the extra work of repairing the board but thought that should be included with the cleaning, and check up of the furnace. Other Technicians always had a vacuum, and all the tools needed. Am glad he fixed the problem but a little unhappy with the service this time!

Lisa said: Evan answered all my questions . I was very pleased with his professionalism and attention to detail.

Greg said: James was wonderful!! He was very professional and explained everything so we understood it.

Mark & Mary said: Eric called to say he could be here before my scheduled appointment. This was great. Eric was extremely cordial and professional in his manner. It was obvious he was familiar with my account and past experience with Mary and me. I would highly recommend Eric and CW to anyone that asks about HVAC.

Rachel said: The technician mentioned a crack in the furnace that was typical for the model. However, did not take a picture or show us on our furnace where this crack was or what it looked like. We would have liked that education so we can keep an eye on the issue. Otherwise, very knowledgeable and polite.