Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 60)

Posted 1081 days ago.
Brian in Appleton on 12/30/22
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Brian said: Dillian was able to show up early. He was courteous, efficient and answered our questions regarding our furnace, the thermostat and the water heater. Great work and great customer service!
Posted 1081 days ago.
Stephen in Neenah on 12/30/22
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Stephen said: Probably best experience I have ever had with HVAC technician, he was really great and I was very pleased that he understood my somewhat complicated multizone hydronic system. Extremely happy.
Posted 1081 days ago.
Rick in Fremont on 12/30/22
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Rick said: As always, Great Service, Great Job! Very, very knowledgeable techs, and friendly as all get out too! You guys are the best in the business! Thank You! Rick Nowak/Fremont, Wi
Posted 1081 days ago.
Robert & Constance in Appleton on 12/30/22
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Posted 1082 days ago.
Jennifer in Oshkosh on 12/29/22
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Jennifer said: Very responsive, great service and products! Evan, the tech who has done our work over the past few calls, always does a great job. He takes the extra time to explain what was done. Thanks!
Posted 1082 days ago.
Westscot & Jane in Appleton on 12/29/22
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Posted 1083 days ago.
Tom & Kim in Hortonville on 12/28/22
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Tom & Kim said: Dylan was great! He gave me a couple of tips of some cleaning/maintenance that I could handle myself. He also answered questions I had regarding an outdoor fresh air vent cover. A great help!
Posted 1084 days ago.
Jason in Appleton on 12/27/22
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Jason said: Great customer service as always
Posted 1084 days ago.
Mary in Appleton on 12/27/22
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Posted 1085 days ago.
Aleana in Neenah on 12/26/22
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Posted 1088 days ago.
Gregory in Greenville on 12/23/22
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Gregory said: Great Service Technician, even with all the snow today Matt was on time and did a great job. Thanks for the Great Service. Greg Sankey
Posted 1088 days ago.
Jeff & Ruth in Appleton on 12/23/22
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Posted 1088 days ago.
Anne in Neenah on 12/23/22
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Anne said: Explained who everything was working. Also answered a related question.O ffered some advise about filter. Friendly and helpful.Thank you.
Posted 1089 days ago.
Scott in Appleton on 12/22/22
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Scott said: Nuegi, was great. Very professional, polite and cleaned up everything to the fact we wouldn't have known he was here had we not seen him. Gave us some great tips as well.
Posted 1089 days ago.
Diana in Appleton on 12/22/22
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Diana said: Thank you for coming so quickly. We are very grateful for Nuegi's thoughtful assistance.
Posted 1089 days ago.
Andrea in Menasha on 12/22/22
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Andrea said: Eric was outstanding! I found Eric to be very conscientious about his work and the attention to the details (making sure to change thermostat batteries) very helpful.
Posted 1090 days ago.
Carl in Menasha on 12/21/22
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Posted 1090 days ago.
Krystyna in Appleton on 12/21/22
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Posted 1091 days ago.
Glen & Mary in Appleton on 12/20/22
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Glen & Mary said: Eric did a great job of explaining any problems or future problem we might have with our furnace. He suggested we have the blower cleaned this summer. We have it on our calendar to call in the spring to set up an appointment.
Again thanks again for your help. Merry Christmas!!!
Posted 1091 days ago.
Marjorie in Appleton on 12/20/22
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Posted 1091 days ago.
Eric in Oshkosh on 12/20/22
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Eric said: All good, explained things well when he arrived.
Posted 1092 days ago.
Michael in Kimberly on 12/19/22
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Posted 1092 days ago.
Jody & Aaron in Menasha on 12/19/22
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Posted 1095 days ago.
Elizabeth in Neenah on 12/16/22
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Elizabeth said: Evan arrived early and promptly got to work.
He answered all of my questions and talked in terms that I could understand. He conducted himself professionally & politely. Evan also received sniffs of approval from my 2 dogs.
Posted 1096 days ago.
Jeff in Appleton on 12/15/22
Verified Customer

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Jeff said: Nuegi was on time, friendly, and very professional explaining the options to address our HVAC concern. We feel comfortable and trust his expertise and our continued service with the Good Guys.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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