Customer Sign InCall Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 61)

Posted 1148 days ago.
Mike in Fremont on 04/04/23
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Posted 1149 days ago.
Al in Appleton on 04/03/23
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Posted 1149 days ago.
David & Kathy in Larsen on 04/03/23
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Posted 1149 days ago.
Richard & Chris in Neenah on 04/03/23
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Richard & Chris said: Evan gave a good explanation of the possible causes of our furnace issue though ultimately we probably will never know the exact cause. He has fixed it and we'll hope the furnace continues to operate well.
Posted 1149 days ago.
Chuck & Karen in Menasha on 04/03/23
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Chuck & Karen said: As usual the service and Eric's attitude was top. We really have enjoyed the years of professionalism given by your company was spot on. we have enjoyed the many years of service and look forward to future services. We will see the Good Guys in May for our annual A/C tune up. Thank you again for the quality service the Good Guys give
Posted 1150 days ago.
Dan & Julie in Combined Locks on 04/02/23
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Posted 1151 days ago.
Fred & Anita in Appleton on 04/01/23
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Fred & Anita said: Eric was very nice and friendly and did a good job.
Posted 1152 days ago.
Chester in Greenville on 03/31/23
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Chester said: The service was great, I needed my time changed and it was accommodated, this was very helpful.
Posted 1153 days ago.
Sara in Appleton on 03/30/23
Verified Customer

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Sara said: Dilan was polite and professional. He answered my questions thoroughly.
I adopted The Good Guys from the previous owners of my house and I have never been disappointed! They even installed my new furnace. I recommend them to everyone.
Posted 1153 days ago.
Joseph in Appleton on 03/30/23
Verified Customer

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Joseph said: Dolan was great - he answered any questions that I had and explained everything he was doing. Great service!
Posted 1154 days ago.
Mike in Neenah on 03/29/23
Verified Customer

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Mike said: Everyone was great, from late night call to prompt communication and advice. So glad I called!
Posted 1154 days ago.
Steve & Ann in Appleton on 03/29/23
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Posted 1154 days ago.
Charlene in Appleton on 03/29/23
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Charlene said: Technician was great!
Posted 1156 days ago.
Anna in Little Chute on 03/27/23
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Anna said: The tech was great! Friendly, answered all my questions, and did a very good job.
Posted 1160 days ago.
Christopher in Appleton on 03/23/23
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Posted 1160 days ago.
Peter in Appleton on 03/23/23
Verified Customer

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Peter said: Matt did an excellent job. He explained a lot about my furnace and the future of looking into a new one. He knows his stuff. Thanks
Posted 1161 days ago.
Tim in Neenah on 03/22/23
Verified Customer

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Posted 1161 days ago.
Richard in Appleton on 03/22/23
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Richard said: Eric was wonderful, as usual. Informative, efficient and obviously competent--what more can you ask for?
Posted 1161 days ago.
Leann in Appleton on 03/22/23
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Posted 1162 days ago.
Mitch & Lisa in Appleton on 03/21/23
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Posted 1162 days ago.
Eric in Hilbert on 03/21/23
Verified Customer

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Eric said: James was excellent. Thanks again for making the trip out here.
Posted 1166 days ago.
Doug in Kaukauna on 03/17/23
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Doug said: We are very satisfied with the service call and the technician.
Posted 1166 days ago.
Dan in Neenah on 03/17/23
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Dan said: Evan did a great job! He took the time and did a very thorough tuneup. I feel very confident in my furnace for the next year!
Posted 1167 days ago.
Alan in Appleton on 03/16/23
Verified Customer

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Alan said: Very happy with our service. Eric was very informative and knowledgeable.
Posted 1168 days ago.
Jill & Steve in Hortonville on 03/15/23
Verified Customer

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Jill & Steve said: Hi! Evan was great! I purchased a furnace @ April air filter and installed them, however I noticed the April air had been turned off….after I changed the filter I switched it to “normal” ….is that correct?
Company Response: Evan has reached out to go through the Aprilaire settings with you. If you need any other assistance let us know. :) -DC
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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