Customer Sign InCall Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 63)

Posted 1183 days ago.
Becky in Appleton on 02/28/23
Verified Customer

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Value
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Quality
Becky said: Dilan was very nice and explained everything he was checking, suggestions given on when to replace the Aprilaire filter and tubing. Very efficient. Thank you Dilan!
Posted 1184 days ago.
Linda in Appleton on 02/27/23
Verified Customer

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Linda said: I was appreciative of the time Nuegi took to show me where he installed the surge protector and what to watch for with it. Thanks!
Posted 1184 days ago.
Kevin in Combined Locks on 02/27/23
Verified Customer

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Quality
Posted 1184 days ago.
Jamie in Kaukauna on 02/27/23
Verified Customer

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Jamie said: Was awesome! Very polite, it was icy out he immediately apologized but I completely understand! Thank you!
Posted 1185 days ago.
Ken & Lori in Little Chute on 02/26/23
Verified Customer

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Quality
Posted 1187 days ago.
Vicky in Greenville on 02/24/23
Verified Customer

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Posted 1187 days ago.
Kyle in Neenah on 02/24/23
Verified Customer

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Quality
Kyle said: We were told someone would call when they were in the area and within 30 minutes he called and was here. He had the part in his van and replaced the part and was gone within 30 minutes as well.
Posted 1187 days ago.
Eugene & Jane in Appleton on 02/24/23
Verified Customer

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Eugene & Jane said: I have always been pleased with the service and James was very good.
Posted 1188 days ago.
John in Appleton on 02/23/23
Verified Customer

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Quality
Posted 1189 days ago.
Ryne in Appleton on 02/22/23
Verified Customer

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Posted 1189 days ago.
Chuck & Cheryl in Appleton on 02/22/23
Verified Customer

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Posted 1190 days ago.
John & Beverly in Appleton on 02/21/23
Verified Customer

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Value
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Quality
John & Beverly said: Eric was here this morning for a leak from our water softener. He explained that our softener system was 20 years old and that it needed replacing. He let us know this in a very informative way and we agreed that it needed replacement. He walked us through the procedure and took care of scheduling it. We appreciated his manners and will see him the first full week in March.
Posted 1190 days ago.
Tim & Mary in Appleton on 02/21/23
Verified Customer

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Value
Timeliness
Quality
Tim & Mary said: I am always happy with Eric's knowledge and professionalism. He is an asset to your company.
Posted 1190 days ago.
Peter & Jane in Neenah on 02/21/23
Verified Customer

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Value
Timeliness
Quality
Peter & Jane said: Evan was professional and gave me good feedback on our furnace. With service like that we are still big fans of The Good Guys and service technicians. Thank you.
Posted 1190 days ago.
Christine in Appleton on 02/21/23
Verified Customer

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Value
Timeliness
Quality
Christine said: As always your business is awesome. Today I learned from Nuegi that I can keep the fan on my furnace running to improve air flow. Very knowledgeable, friendly and left work area spotless. Thank you again for your great service
Posted 1190 days ago.
Bruce in Appleton on 02/21/23
Verified Customer

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Value
Timeliness
Quality
Bruce said: Eric is the man. He knows his stuff and explains what he is doing and any recommendations very well. Great to work with.
Posted 1191 days ago.
Jan in Neenah on 02/20/23
Verified Customer

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Value
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Quality
Jan said: Evan is always courteous, knowledgeable and able to answer all questions. He is skilled at his profession & an asset to this company.
Posted 1191 days ago.
Jim & Sarah in Appleton on 02/20/23
Verified Customer

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Value
Timeliness
Quality
Jim & Sarah said: Eric is always on time, efficient and honest. He had us spoiled and we trust him!
Posted 1192 days ago.
Travis in Fremont on 02/19/23
Verified Customer

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Value
Timeliness
Quality
Travis said: Nuegi was very informative and friendly. Definitely as asset to the Good Guys team!
Posted 1193 days ago.
Stephen & Angela in Appleton on 02/18/23
Verified Customer

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Value
Timeliness
Quality
Stephen & Angela said: Matt did a great job. He was very professional and helpful with all my questions. Thanks to him and to you for taking excellent care of my problem.
Posted 1194 days ago.
Kevin in Appleton on 02/17/23
Verified Customer

Overall
Value
Timeliness
Quality
Kevin said: Eric is awesome! On time, diagnosed and fixed the problem fast. Double checked everything before leaving! Great customer service! We ask for Eric always!!!
Posted 1195 days ago.
Dick & Mary in Kaukauna on 02/16/23
Verified Customer

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Posted 1195 days ago.
Rebecca in Oshkosh on 02/16/23
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Posted 1195 days ago.
Jennifer in Appleton on 02/16/23
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Posted 1195 days ago.
Todd in Menasha on 02/16/23
Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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