Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 66)

Posted 1154 days ago.
Karen in Appleton on 10/18/22
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Posted 1154 days ago.
Tom & Mary in Shiocton on 10/18/22
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Posted 1154 days ago.
Kathy in Menasha on 10/18/22
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Posted 1155 days ago.
Dennis in Oshkosh on 10/17/22
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Dennis said: Evan is one of the best. We appreciate him and his caring work and communication. Thank you!
Posted 1155 days ago.
Brian in Menasha on 10/17/22
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Posted 1158 days ago.
John & Liane in Neenah on 10/14/22
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John & Liane said: Our problem was just that our furnace was not turned on, but we never turned it off…the technician who checked it in June had to have done it. We aren’t being charged for labor, but I am not sure why we should be charged anything.
Company Response: John you are correct in that. Our techs are told after 30 days to bill a return trip (so they were following protocol), but there is no way to prove that the switch was not turned off by our tech as you did not use the boiler until now. Because of that we will be zeroing the invoice out for you. Thanks for bringing this to our attention! -DC
Posted 1158 days ago.
Tammy in Appleton on 10/14/22
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Posted 1158 days ago.
Donnell in Menasha on 10/14/22
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Donnell said: Everything was great....I just thought he was coming in the afternoon. Not a big issue. Thanks!!
Company Response: Sorry about that Donnell, we didn't see it on the job notes that it was discussed. Thanks for letting us know though, we'll be more attentive on the notes in the future! -DC
Posted 1158 days ago.
Tim / Jobee in Appleton on 10/14/22
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Posted 1159 days ago.
Tom & Patti in Appleton on 10/13/22
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Tom & Patti said: James is an excellent tech. He goes above and beyond to help the customer and answer any questions.
Posted 1159 days ago.
Matthew in Appleton on 10/13/22
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Matthew said: Very friendly and efficient. Last year when my furnace stopped working on a Saturday night your tech was here in about an hour. Prices seem reasonable. Keep up the good work!
Posted 1160 days ago.
Luke in Kimberly on 10/12/22
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Posted 1162 days ago.
Dennis & Kim in Greenville on 10/10/22
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Dennis & Kim said: Evan answered all our questions and did a great job keeping our system working. We will want to get a new quote on Air Conditioner for next Spring. TY
Posted 1162 days ago.
Joan in Greenville on 10/10/22
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Joan said: Nudgi is very professional and knowledgeable. It was nice to have him here for the second year and good that you are retaining your employees.
Posted 1164 days ago.
Craig in Shiocton on 10/08/22
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Posted 1165 days ago.
Charles in Appleton on 10/07/22
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Charles said: Nuegi did a great job. Good communicator, let me know what he was doing and explained any adjustments or changes that were needed before doing them.
He is an excellent representative for your company...
He is one of the Good Guys!
Chuck Hanson
10/7/2022
Posted 1165 days ago.
Laurie in Appleton on 10/07/22
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Laurie said: Nuegi was very thorough and efficient. Really nice too !
Posted 1166 days ago.
Richard in Appleton on 10/06/22
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Posted 1167 days ago.
Terry in Menasha on 10/05/22
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Terry said: Everything went great. Tech was professional and helpful
Posted 1167 days ago.
Russell in Appleton on 10/05/22
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Posted 1167 days ago.
Warren in Appleton on 10/05/22
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Warren said: Matt did an excellent job of getting our furnace ready for winter. He also replaced some batteries in our wall unit for me without hesitation. In addition another technician replaced some leaking pipes in the basement. GREAT job "guys"
Posted 1167 days ago.
Ron in Little Chute on 10/05/22
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Posted 1167 days ago.
John in Neenah on 10/05/22
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John said: Matt did a great job! Very friendly!
Posted 1168 days ago.
Debbie in Appleton on 10/04/22
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Debbie said: Our technician was very respectful and did a great job.
Posted 1168 days ago.
Alan & Melanie in Neenah on 10/04/22
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Alan & Melanie said: Thank you, Neugi, for showing Al how you fixed the wire for the central air and taking care of all the bugs in the April Aire!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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