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Recent Reviews (Page 67)

Posted 1191 days ago.
Nick in Appleton on 11/21/22
Verified Customer

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Value
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Quality
Nick said: Matt was outstanding. He was incredibly thorough and completed several diagnostic tests on my furnace. He was personable, friendly, and took the time to explain things to me. He is one of the best HVAC technicians I have had to my house. Thank you, Matt
Posted 1192 days ago.
Andrew in New London on 11/21/22
Verified Customer

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Quality
Andrew said: Honest, Personable, and Knowledgeable. He was able to save me money, on a service I did not need. Also, took the time to explain the parts of the furnace to me while doing the tune up. Amazing service!
Posted 1192 days ago.
Tammy in Appleton on 11/21/22
Verified Customer

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Quality
Posted 1192 days ago.
Stacey in Neenah on 11/20/22
Verified Customer

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Stacey said: Sorry for the delayed response. Eric happened to be training Dylan on the day of my appointment. Both technicians were great. Both knowledgeable and answered all questions that I had. Thank you!
Posted 1193 days ago.
Brenda in Appleton on 11/19/22
Verified Customer

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Value
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Quality
Brenda said: James did got here in a timely manner and did a very good job. He quickly determined what was wrong and fixed our furnace so we could have heat.
Posted 1194 days ago.
Robert in Appleton on 11/18/22
Verified Customer

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Robert said: Evan was great! Very friendly. Answered all my questions.
Posted 1194 days ago.
Brian in Menasha on 11/18/22
Verified Customer

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Posted 1194 days ago.
Adam in Appleton on 11/18/22
Verified Customer

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Posted 1195 days ago.
Mike in Kaukauna on 11/17/22
Verified Customer

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Mike said: My experience was beyond my expectations.
In November,2020 I had the Good Guys install a new Amana furnace. On Friday morning (11/11/2022) I noticed the furnace was not performing. I placed a call to the Good Guys and a service tech was at our home by 11 AM. He reviewed the furnace and diagnosed the issue. A new furnace was needed. Heat exchanger was failing. I assumed it would take weeks to get a replacement furnace.
By 1 PM that SAME DAY, a new team with a new furnace was at our house. By 4 PM a new furnace was installed and everything cleaned up. The team did an awesome and quick job. All at no cost as it was under warranty.

Thank you for your quick response and great work.
Company Response: Thanks for sharing that experience Mike. We've all heard of those "too good to be true" warranties, but Amana truly has a legit replacement warranty. The second we have a compromised heat exchanger and it's still the original owner we just make a call and the replacement is authorized in a few minutes. That's why we love the brand so much. That being said, our schedule had the window for us to get this done, normally that isn't the case, so you got lucky it happened on the right day! Amana makes what we consider very high quality so these changeouts are rare but with any mass produced product, installed in all sorts of environments, it can happen. Thank you so much for choosing us! -DC
Posted 1195 days ago.
Todd in Dale on 11/17/22
Verified Customer

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Quality
Posted 1195 days ago.
Patrick in Hortonville on 11/17/22
Verified Customer

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Value
Timeliness
Quality
Patrick said: Eric has been to our house twice now and he is absolutely fantastic. Both times he called to see if he could come earlier than scheduled. And when we needed maintenance on our boiler he was there within 2 hours of me calling the office. He is was extremely knowledgeable and professional. You could tell he really loves his job. Give that man a raise and call the good guys for all your HVAC needs.
Posted 1196 days ago.
James & Sally in Appleton on 11/16/22
Verified Customer

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Value
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Quality
James & Sally said: I was wondering how I got those 2 gas leaks and since it was the 3rd time you came out to our house this year, why they were not detected sooner. Makes me worried as I was not scheduled for a yearly check up until next Mark.
Posted 1196 days ago.
Mark in Appleton on 11/16/22
Verified Customer

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Mark said: Very good tech, we give him an A+
Posted 1196 days ago.
Tim in Hortonville on 11/16/22
Verified Customer

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Tim said: Fantastic service; thanks for calling and offering to start earlier than scheduled. Eric was great! He was professional, provided education and clear instructions and was very clean and neat.
Posted 1198 days ago.
Josh in Kimberly on 11/14/22
Verified Customer

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Quality
Posted 1198 days ago.
Maren in Neenah on 11/14/22
Verified Customer

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Posted 1200 days ago.
Yvonne in Appleton on 11/12/22
Verified Customer

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Yvonne said: Eric was great and very professional! Thank you :)
Posted 1201 days ago.
Dale & Carol in Hortonville on 11/11/22
Verified Customer

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Dale & Carol said: Nuegi performed his work in a professional and timely manner.
Posted 1201 days ago.
Steve & Megan in Appleton on 11/11/22
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Posted 1201 days ago.
Randy in Menasha on 11/11/22
Verified Customer

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Randy said: Very thorough and explained what caused the problem
Posted 1201 days ago.
Susan in Greenville on 11/11/22
Verified Customer

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Susan said: On time, friendly and professional! Thank you
Posted 1202 days ago.
Rosa in Appleton on 11/10/22
Verified Customer

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Rosa said: Matt was really nice and professional, the good guys have good manners and professional this is why we get our service through them
Posted 1202 days ago.
Todd in Dale on 11/10/22
Verified Customer

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Quality
Posted 1203 days ago.
Mary Ellen in Appleton on 11/10/22
Verified Customer

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Posted 1203 days ago.
Reagan in Menasha on 11/09/22
Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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