Stacey said: Sorry for the delayed response. Eric happened to be training Dylan on the day of my appointment. Both technicians were great. Both knowledgeable and answered all questions that I had. Thank you!

Brenda said: James did got here in a timely manner and did a very good job. He quickly determined what was wrong and fixed our furnace so we could have heat.

Robert said: Evan was great! Very friendly. Answered all my questions.

Mike said: My experience was beyond my expectations.
In November,2020 I had the Good Guys install a new Amana furnace. On Friday morning (11/11/2022) I noticed the furnace was not performing. I placed a call to the Good Guys and a service tech was at our home by 11 AM. He reviewed the furnace and diagnosed the issue. A new furnace was needed. Heat exchanger was failing. I assumed it would take weeks to get a replacement furnace.
By 1 PM that SAME DAY, a new team with a new furnace was at our house. By 4 PM a new furnace was installed and everything cleaned up. The team did an awesome and quick job. All at no cost as it was under warranty.

Thank you for your quick response and great work.

Patrick said: Eric has been to our house twice now and he is absolutely fantastic. Both times he called to see if he could come earlier than scheduled. And when we needed maintenance on our boiler he was there within 2 hours of me calling the office. He is was extremely knowledgeable and professional. You could tell he really loves his job. Give that man a raise and call the good guys for all your HVAC needs.

James & Sally said: I was wondering how I got those 2 gas leaks and since it was the 3rd time you came out to our house this year, why they were not detected sooner. Makes me worried as I was not scheduled for a yearly check up until next Mark.

Mark said: Very good tech, we give him an A+

Tim said: Fantastic service; thanks for calling and offering to start earlier than scheduled. Eric was great! He was professional, provided education and clear instructions and was very clean and neat.

Yvonne said: Eric was great and very professional! Thank you :)

Dale & Carol said: Nuegi performed his work in a professional and timely manner.

Randy said: Very thorough and explained what caused the problem

Susan said: On time, friendly and professional! Thank you

Rosa said: Matt was really nice and professional, the good guys have good manners and professional this is why we get our service through them

John said: Polite and answered my questions with patience.
Job well done!

Dawn said: I was able to be moved up for my appointment and that was a pleasant plus. As usual, Evan was great. He took the time to explain some things to me, which I greatly appreciated. He is definitely an asset to your company. I have to say, I have never had a bad experience with the Good Guys!

Patrick said: This appt. was originally scheduled for Monday, but received an option for 2PM today which I accepted. Tech arrived about 2:30, but did a very nice job, including making sure the furnace humidifier was working.