Customer Sign In • Call Tracker

Recent Reviews (Page 69)

Posted 1211 days ago.
David in Greenville on 11/01/22
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1211 days ago.
Adam & Lori in Menasha on 11/01/22
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1211 days ago.
Amy in Appleton on 11/01/22
 Verified Customer

Overall
Value
Timeliness
Quality
Amy said: Fantastic service-was able to get me an appointment earlier than what was scheduled. Very professional.
Posted 1211 days ago.
Ray in Appleton on 11/01/22
 Verified Customer

Overall
Value
Timeliness
Quality
Ray said: Tech found a small plastic tube that was broken. He used a left over piece of tubing to repair it. When I asked him the cost to replace it his reply was $194. WOW! Maybe you should look for another supplier.
Company Response: Ray, the part alone is not $194. It's the process of ordering it, getting it, returning, putting the part on (takes 15-25 mins depending in addition to the 45 mins to get it). That is a bundled price to do the repair with the internal trap for the Maytag furnace. If you would like to do the repair yourself we can certainly sell that part over the counter, which would be around $80, but when we our trained, and well paid techs do it, we have to charge accordingly which will add to the cost.
Posted 1212 days ago.
Alex in Appleton on 11/01/22
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1212 days ago.
Winfried in Appleton on 10/31/22
 Verified Customer

Overall
Value
Timeliness
Quality
Winfried said: Nuegi is a very efficient Associate, explained clearly the issues and did a fine job. I hope he will assigned to us again when the need arises.
Posted 1213 days ago.
Mary in Appleton on 10/31/22
 Verified Customer

Overall
Value
Timeliness
Quality
Mary said: James was prompt, very personable, loved my dog and interacted with him. He tuned up my furnace and took a quick peek at my water heater (even though I hadn't asked him to). I appreciated his initiative to do that. He reported everything was in order, without problems, and was on his way in under an hour. As usual, overall good experience with The Good Guys!
Posted 1214 days ago.
Jamie in Appleton on 10/29/22
 Verified Customer

Overall
Value
Timeliness
Quality
Jamie said: Very happy with the service as always.
Posted 1215 days ago.
Sara in Appleton on 10/28/22
 Verified Customer

Overall
Value
Timeliness
Quality
Sara said: Nuegi was outstanding, I greatly appreciate his kindness and professionalism!
Posted 1215 days ago.
Barbie in Winneconne on 10/28/22
 Verified Customer

Overall
Value
Timeliness
Quality
Barbie said: Evan is the best! He explains things so I can understand. When he leaves there is no doubt in my mind that everything is safe and fixed. He has a great personality, too. I always request him for service.
Posted 1216 days ago.
David in Neenah on 10/27/22
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1217 days ago.
Kurt & Meghan in Seymour on 10/26/22
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1217 days ago.
Jim in Appleton on 10/26/22
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1217 days ago.
Nicole in Menasha on 10/26/22
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1217 days ago.
Jeri in Menasha on 10/26/22
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1218 days ago.
Denise in Fremont on 10/25/22
 Verified Customer

Overall
Value
Timeliness
Quality
Denise said: We have used your company the past two years and very happy with the quality and professionalism of your staff. We will look forward to seeing you in the spring for the AC unit. Thank you
Posted 1218 days ago.
Nancy & David in Appleton on 10/25/22
 Verified Customer

Overall
Value
Timeliness
Quality
Nancy & David said: Matt was very polite.
Posted 1218 days ago.
John in Neenah on 10/25/22
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1218 days ago.
Kayla in Appleton on 10/25/22
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1218 days ago.
Debbie & Patrick in Hortonville on 10/25/22
 Verified Customer

Overall
Value
Timeliness
Quality
Debbie & Patrick said: Great and prompt service. Evan worked a while and gave a good explanation of what seems like a tricky off and on issue. So far so good. Will let you know if problem continues.
Posted 1221 days ago.
Alex in Appleton on 10/22/22
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1222 days ago.
Chad in Appleton on 10/22/22
 Verified Customer

Overall
Value
Timeliness
Quality
Chad said: These guys were here early, did the job, informed me of things to look out for, were pros, friendly, love this company.
Company Response: Thank you so much for those kind words!
Posted 1222 days ago.
Sarah in Appleton on 10/21/22
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1222 days ago.
Melissa in Neenah on 10/21/22
 Verified Customer

Overall
Value
Timeliness
Quality
Melissa said: Professional, thorough and quick. Thank you!
Posted 1223 days ago.
David & Sandy in Appleton on 10/20/22
 Verified Customer

Overall
Value
Timeliness
Quality
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2026 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status