Customer Sign InCall Tracker

Recent Reviews (Page 68)

Posted 1203 days ago.
John in Hilbert on 11/09/22
Verified Customer

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Value
Timeliness
Quality
John said: Polite and answered my questions with patience.
Job well done!
Posted 1204 days ago.
Dawn in Neenah on 11/08/22
Verified Customer

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Dawn said: I was able to be moved up for my appointment and that was a pleasant plus. As usual, Evan was great. He took the time to explain some things to me, which I greatly appreciated. He is definitely an asset to your company. I have to say, I have never had a bad experience with the Good Guys!
Posted 1204 days ago.
Patrick in Neenah on 11/08/22
Verified Customer

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Value
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Patrick said: This appt. was originally scheduled for Monday, but received an option for 2PM today which I accepted. Tech arrived about 2:30, but did a very nice job, including making sure the furnace humidifier was working.
Company Response: Thanks for your input Patrick! We are currently working out the bugs with our move-up system. It was launched last week and while we aim for everything to be accurate mistakes happen. It sounds like you were not contacted about the delay and for that I'm very sorry. -DC
Posted 1205 days ago.
Brian in Appleton on 11/08/22
Verified Customer

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Brian said: The technician was timely in arriving for the appointment. In addition, he was professional and thorough.
Posted 1205 days ago.
Dave in Appleton on 11/07/22
Verified Customer

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Dave said: He did a very Professional job. Thanks.
Posted 1205 days ago.
Shannon in Appleton on 11/07/22
Verified Customer

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Shannon said: Technician was very kind and professional :)
Posted 1205 days ago.
Ray / Debbie in Appleton on 11/07/22
Verified Customer

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Ray / Debbie said: Evan did a wonderful job and answered all my questions. Thank you.
Posted 1205 days ago.
Ryan in Appleton on 11/07/22
Verified Customer

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Value
Timeliness
Quality
Ryan said: Always on time, polite, and considerate of our home. Answers all our questions, shares issues and offers plans for any fixes needed. Highly recommend
Posted 1208 days ago.
Sean & Heidi in Appleton on 11/04/22
Verified Customer

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Value
Timeliness
Quality
Posted 1208 days ago.
Dennis in Appleton on 11/04/22
Verified Customer

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Dennis said: Very wonderful experience , both deserve an extra way to go award,
Posted 1208 days ago.
John in Appleton on 11/04/22
Verified Customer

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Quality
John said: The technician was nice and knowledgeable of the system. Gave good recommendations and one I had him fix before he left with adding a surge protector to my furnace. Very pleased with the service.
Posted 1208 days ago.
Bruce in Menasha on 11/04/22
Verified Customer

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Value
Timeliness
Quality
Bruce said: Fast, efficient and very quiet.
Posted 1208 days ago.
Rorick in Appleton on 11/04/22
Verified Customer

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Value
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Quality
Rorick said: Showed up on time and did a great job.
Posted 1208 days ago.
Jamie in Appleton on 11/04/22
Verified Customer

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Value
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Quality
Posted 1209 days ago.
Dave & Carol in Neenah on 11/03/22
Verified Customer

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Value
Timeliness
Quality
Dave & Carol said: Our technician arrived promptly and called prior to his arrival. He worked in a timely manner. He explained everything he did and how the furnace was working to us. He was very friendly and polite.
Posted 1209 days ago.
Kathy in Appleton on 11/03/22
Verified Customer

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Value
Timeliness
Quality
Kathy said: Your technician was very prompt, polite and knowledgeable. I asked him to adjust my Aprilaire as my windows frost up during winter. He did that and suggested I keep an eye on the frost this winter. If anything needs to be readjusted, he mentioned that he could come back and address that. Very appreciated customer service!
Posted 1209 days ago.
Rick & Stacy in Greenville on 11/03/22
Verified Customer

Overall
Value
Timeliness
Quality
Rick & Stacy said: Nuegi was great and thorough. He did a great job explaining things and was very professional the entire time he was in my home. He did a job well done!
Posted 1209 days ago.
Allan in Appleton on 11/03/22
Verified Customer

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Value
Timeliness
Quality
Posted 1209 days ago.
Jim & Janet in Appleton on 11/03/22
Verified Customer

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Jim & Janet said: As usual, the technician was on time and did an excellant job.
Posted 1209 days ago.
Steven in Appleton on 11/03/22
Verified Customer

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Quality
Posted 1210 days ago.
Christy in Appleton on 11/03/22
Verified Customer

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Quality
Posted 1210 days ago.
Debra in Appleton on 11/02/22
Verified Customer

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Value
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Quality
Debra said: Matt was able to quickly replace the furnace motor, and it took less time than anticipated (I was able to return to work more quickly as a result). I continue to recommend The Good Guys to friends and neighbors, as I've been a satisfied customer since my 2001 installations.
Posted 1210 days ago.
Gary & Luane in Appleton on 11/02/22
Verified Customer

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Value
Timeliness
Quality
Gary & Luane said: Nuegi was very knowledgeable and polite!Explainef to me things I was never aware of as far as furnaces and humidifiers go!
Posted 1210 days ago.
Steve & Sandy in Greenville on 11/02/22
Verified Customer

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Posted 1210 days ago.
Amy in Appleton on 11/02/22
Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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