The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.
Recent Reviews (Page 7)
Posted 96 days ago. Richard in Neenah on 09/12/25 Verified Customer
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Posted 96 days ago. Ron & Kim in Neenah on 09/11/25 Verified Customer
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Ron & Kim said: Eric was very thorough and nice! Thank you for taking good care of us!
Posted 96 days ago. Gary & Luane in Appleton on 09/11/25 Verified Customer
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Gary & Luane said: Very pleased with his work, time spent and his pleasant personality.
Posted 96 days ago. William in Appleton on 09/11/25 Verified Customer
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William said: Eric always does an excellent job and keeps us completely informed of any changes or problems. Totally trust his advice!
Posted 96 days ago. Bill in Neenah on 09/11/25 Verified Customer
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Bill said: Very friendly staff! Very much appreciated!
Posted 97 days ago. David in Greenville on 09/10/25 Verified Customer
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Posted 98 days ago. Tim in Hortonville on 09/10/25 Verified Customer
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Posted 98 days ago. Glenn & Lois in Appleton on 09/09/25 Verified Customer
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Glenn & Lois said: Great scheduling and service work.
Posted 98 days ago. Terry & Peggy in Fremont on 09/09/25 Verified Customer
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Posted 99 days ago. Pat & Nancy in Neenah on 09/08/25 Verified Customer
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Pat & Nancy said: Evan did a great job of answering my questions about future services.
Posted 100 days ago. Tom And Thersa in Hortonville on 09/08/25 Verified Customer
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Tom And Thersa said: Josh was great,answered questions that I had about ac unit,was on time,did excellent job.
Posted 102 days ago. Molly in Appleton on 09/05/25 Verified Customer
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Molly said: Dlian was a wonderful tech. He was informative, kind, patient, and answered all of my questions. He provided helpful tips such as spraying my ac after the cottonwood is done falling. Thank you for the kind service, I will remain a loyal customer due to the positive and efficient service. much apprecaited!
Posted 103 days ago. Charles in Appleton on 09/05/25 Verified Customer
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Posted 103 days ago. John & Katherine in Neenah on 09/05/25 Verified Customer
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John & Katherine said: Always happy with your service.
Posted 103 days ago. Jennifer in Neenah on 09/04/25 Verified Customer
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Posted 103 days ago. Chris in Appleton on 09/04/25 Verified Customer
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Chris said: James was here right on time and completed the work fast and professionally. Gave me some details on the AC unit. All good. Thanks!
Posted 104 days ago. William / Carol in Kaukauna on 09/04/25 Verified Customer
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William / Carol said: As always, great service!
Posted 104 days ago. Richard in Appleton on 09/04/25 Verified Customer
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Richard said: Right on time. Very thorough and answered my questions. Good job!
Posted 104 days ago. Bonnie in Kaukauna on 09/03/25 Verified Customer
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Bonnie said: James is a very kind man and I appreciate good service and advice. Bonnie
Posted 106 days ago. Pat in Appleton on 09/02/25 Verified Customer
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Pat said: Jeff did great and was on time.
Posted 109 days ago. Rudy in Appleton on 08/30/25 Verified Customer
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Posted 109 days ago. Dan & Julie in Combined Locks on 08/29/25 Verified Customer
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Posted 110 days ago. Pamela & Michael in Appleton on 08/29/25 Verified Customer
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Pamela & Michael said: Found out that there was no cost due to a free "first-year inspection". That was a nice surprise.
Posted 110 days ago. Christi in Appleton on 08/28/25 Verified Customer
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Christi said: Josh did an outstanding job. He definitely likes to keep his customers happy just like all the staff at The Good Guys.
Posted 111 days ago. George in Appleton on 08/28/25 Verified Customer
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George said: He was wonderful! Very knowledgeable! Helpful! Friendly