Posted 155 days ago. James in Appleton on 11/14/24 Verified Customer
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James said: Matt was excellent for my first boiler tune up experience. He made sure to take the time to walk me through all the important things and made sure I understood everything I needed to know. He also let me know that The Good Guys also offer A/C estimates/installation, which is a project I have been wanting to start. I appreciate the excellent service!
Posted 155 days ago. Rick in Appleton on 11/14/24 Verified Customer
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Rick said: Josh was very informative about how the furnace works and did a thorough job of servicing it.
Posted 156 days ago. Scott in Appleton on 11/13/24 Verified Customer
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Scott said: As always another great experience. Matt was on time, professional and explained everything that needed done. Thank you very much.
Posted 156 days ago. Audrey in Neenah on 11/13/24 Verified Customer
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Posted 156 days ago. Tim & Denise in Appleton on 11/13/24 Verified Customer
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Tim & Denise said: Our technician was efficient, respectful and friendly. Great guy!
Posted 157 days ago. Chris in Neenah on 11/12/24 Verified Customer
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Posted 157 days ago. Sylvia & Mike in Kaukauna on 11/12/24 Verified Customer
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Sylvia & Mike said: James arrived on time, was friendly and polite and found his way to basement, completed the maintenance checkup fairly fast, had no concerns, processed payment and on his way to next appointment. Never had any problems with any technician/company throughout the years. Happy and satisfied with choice of furnace which runs great and always excellent customer service (if needed) and easy use of website/payment option. Your company can always be recommended.
Posted 157 days ago. Gene & Julie in Neenah on 11/12/24 Verified Customer
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Gene & Julie said: Eric did an excellent job of servicing our furnace. He was extremely knowledgeable and made some great suggestions to improve our heating system, and save money. We are long term customers, and your employees are the reason we keep coming back to you. We also worked with Steve to estimate and Andy to install a Fresh Air intake system. Again great experience…. Great examples of Customer Service at its finest!!!!
Posted 157 days ago. Matthew in Neenah on 11/12/24 Verified Customer
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Posted 158 days ago. Amber in Appleton on 11/12/24 Verified Customer
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Amber said: Evan was great! Very courteous and professional. Fast and efficient. We appreciate Evan and The Good Guys!
Posted 158 days ago. Bruce in Appleton on 11/11/24 Verified Customer
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Bruce said: Really appreciated Dilan today. Approachable, communicative, knowledgeable, and efficient! Would like someone to contact us regarding an estimate to remove an old oil tank from our basement crawl space. Thank you. Bruce
Posted 158 days ago. Eugene in Appleton on 11/11/24 Verified Customer
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Posted 161 days ago. Barry in Hortonville on 11/08/24 Verified Customer
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Barry said: Josh did a great job! He had valuable insight on the condition of our 20yr old furnace and was able to discuss some concerns I had about our HVAC system.
Posted 161 days ago. Abagail & Kevin in Neenah on 11/08/24 Verified Customer
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Abagail & Kevin said: Every technician we’ve experienced has been polite, punctual and professional.
Posted 162 days ago. Jeff & Vicki in Appleton on 11/07/24 Verified Customer
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Jeff & Vicki said: Eric was great and very knowledgeable. Called and was able to come earlier than expected which was great. Answered all my questions.
Posted 162 days ago. Pat in Appleton on 11/07/24 Verified Customer
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Pat said: Very professional and made me feel at ease and believe he is someone I could trust.
Posted 162 days ago. Krystyna in Appleton on 11/07/24 Verified Customer
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Krystyna said: Erik is always amazing at customer service. Very knowledgeable. Always prompt.
Posted 163 days ago. Tim & Kelly in Appleton on 11/06/24 Verified Customer
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Posted 163 days ago. Patrick in Neenah on 11/06/24 Verified Customer
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Patrick said: Evan spent time thoroughly answering the few questions I had on today's work.
Posted 163 days ago. Ken in Menasha on 11/06/24 Verified Customer
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Posted 164 days ago. Chad in Little Chute on 11/05/24 Verified Customer
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Chad said: James was quick but thorough. Tune up was done in under an hour.
Posted 164 days ago. Jerry in Appleton on 11/05/24 Verified Customer
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Posted 164 days ago. Rich & Jodi in Menasha on 11/05/24 Verified Customer
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Posted 165 days ago. Kathy & Ron in Appleton on 11/04/24 Verified Customer
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Posted 165 days ago. Jay in Appleton on 11/04/24 Verified Customer
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Jay said: Eric is always professional. He's been here a few times and I am very happy with his work