Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 8)

Posted 110 days ago.
John in Neenah on 08/27/25
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Posted 111 days ago.
Mark in Appleton on 08/26/25
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Mark said: Eric was very thorough and explained where I may have potential issues and offered suggestions on how to fix it.
Posted 111 days ago.
Jack in Appleton on 08/26/25
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Jack said: Eric called to confirm and then asked if he could come earlier which was fine by me. He answered any questions that I had. Great Job.
Posted 112 days ago.
Christian in Appleton on 08/25/25
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Christian said: Did excellent as always. Evan was very kind to our cats! They loved him. He went above and beyond.
Posted 112 days ago.
Tom in Appleton on 08/25/25
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Tom said: James, did a great job, as always. He is a great asset to your company.
Posted 112 days ago.
Chris & Don in Hortonville on 08/25/25
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Chris & Don said: Dilan did a good job. Gave an update on my system.
Nice guy. very satisfied with his work.
Posted 114 days ago.
Jan in Neenah on 08/23/25
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Jan said: Evan remains my favorite technician! His skill & professionalism are always noteable. He is timely & works efficiently. In addition, I enjoy his friendliness & taking the time to chat after his work duties are done, are an added plus!
Posted 115 days ago.
Ben & Lola in Appleton on 08/22/25
Verified Customer

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Ben & Lola said: We are always impressed with the courtesy and promptness of your workers. Josh always seems to go above and beyond for us, and we both decided today that in the future we will request him for our services. Keep up the good work. We would not hesitate to recommend you to others. Thank you!!!
Posted 116 days ago.
Kim in Kimberly on 08/21/25
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Kim said: All went very well with my service of furnace and air conditioner. Eric is very efficient, courteous, personable, and I request him every year for my tune-ups. He even had stickers for my grandkids who were with me.
Posted 116 days ago.
Mike & Betty in Appleton on 08/21/25
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Posted 117 days ago.
William & Patricia in Menasha on 08/20/25
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Posted 117 days ago.
Lori in Hortonville on 08/20/25
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Lori said: Eric was awesome as usual. Very thorough going thru everything. Love you guys!
Posted 117 days ago.
Anthony & Teresa in Appleton on 08/20/25
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Anthony & Teresa said: On time, very professional.
Posted 118 days ago.
Glenn & Sharon in Appleton on 08/19/25
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Glenn & Sharon said: Evan was very professional in his approach to the work needed.
Posted 118 days ago.
Cherie in Appleton on 08/19/25
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Cherie said: We have never been disappointed by The Good Guys! Eric is knowledgeable and thorough. If there are any issues with any of the equipment, Eric explains, not only the concern, but also next steps. We definitely trust his professional judgment.

We are extremely pleased and will continue to call The Good Guys in the future!
Posted 118 days ago.
Dan & Diane in Appleton on 08/19/25
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Dan & Diane said: Eric was very informative.
Posted 118 days ago.
David in Appleton on 08/19/25
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Posted 118 days ago.
Ryan in Appleton on 08/19/25
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Ryan said: Very good to work with. Happy with the service.
Posted 119 days ago.
Jon in Neenah on 08/18/25
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Jon said: Appreciate the work that Evan did.
Posted 119 days ago.
Robert & Susie in Neenah on 08/18/25
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Posted 122 days ago.
John in Oshkosh on 08/15/25
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John said: Evan continues to exceed all my expectations and does a superior job in every respect. This is Evan's third visit to my home and has always been very polite, courteous and willing to take the time to answer all my questions completely. The Good Guys should be proud to have such a wonderful technician as Evan. He's great!
Posted 122 days ago.
Jennifer in Appleton on 08/15/25
Verified Customer

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Jennifer said: The service appointment went great, Dilan was early (after calling to check), had prepared in advance by reviewing the file to see what work had been done in May (so being careful with my money). He's really pleasant to work with - he explains everything so to be on the same page.

The Good Guys have always been great to work with, whether a major purchase or maintenance. Ten stars all around.

Thank you for the great service.
Posted 122 days ago.
Peter & Jane in Neenah on 08/15/25
Verified Customer

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Peter & Jane said: Thank you again for great service. We keep coming back and are happy each time.
Posted 123 days ago.
Ken & Melissa in Appleton on 08/14/25
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Posted 123 days ago.
Marjorie in Appleton on 08/14/25
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Marjorie said: Great person, did a great job! Very friendly. He can be my person
each time. Thank you 😊
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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