Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 71)

Posted 1231 days ago.
Pamela & Michael in Appleton on 08/02/22
Verified Customer

Overall
Value
Timeliness
Quality
Pamela & Michael said: Excellent work. Really nice of Jeff to rectify a warranty situation. Thanks!
Posted 1231 days ago.
Anna in Little Chute on 08/02/22
Verified Customer

Overall
Value
Timeliness
Quality
Anna said: Matthew did a great job. Very professional and very friendly too!
Posted 1232 days ago.
Dan in Appleton on 08/01/22
Verified Customer

Overall
Value
Timeliness
Quality
Dan said: Matt was very professional,and courtious and being fellow veteran is always a plus
Posted 1232 days ago.
Bob & Vicki in Appleton on 08/01/22
Verified Customer

Overall
Value
Timeliness
Quality
Bob & Vicki said: Matt was on time, very friendly, and knowledgeable. He answered all my questions so I could understand the check up process for my air conditioner. Great job.
Posted 1232 days ago.
Warren in Appleton on 08/01/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1233 days ago.
Jerry in Little Chute on 07/31/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1235 days ago.
Brian in Menasha on 07/29/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1238 days ago.
John in Hilbert on 07/26/22
Verified Customer

Overall
Value
Timeliness
Quality
John said: Friendly. Efficient. And it's always a guide sign of a well-run company when we have the same tech doing the work year to year.
Posted 1238 days ago.
Kevin in Appleton on 07/26/22
Verified Customer

Overall
Value
Timeliness
Quality
Kevin said: Eric has been to our residence in the past. He is very thorough and completes the reviews in a timely manner
Posted 1239 days ago.
Chuck & Cheryl in Appleton on 07/25/22
Verified Customer

Overall
Value
Timeliness
Quality
Chuck & Cheryl said: Love Nuegi. Thorough, personable, professional, honest. We ask for him for all our work since we met him. He's a valuable employee!!
Posted 1239 days ago.
Pat in Neenah on 07/25/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1239 days ago.
Tom in Appleton on 07/25/22
Verified Customer

Overall
Value
Timeliness
Quality
Tom said: James did an amazing job. He was so professional and kind. He was a great ambassador for your business! james rocks!
Posted 1239 days ago.
Dan in Appleton on 07/25/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1243 days ago.
Jim & Ann in Menasha on 07/21/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1244 days ago.
Dan & Toni in Greenville on 07/20/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1244 days ago.
Michael in Appleton on 07/20/22
Verified Customer

Overall
Value
Timeliness
Quality
Michael said: The service tech did a very good job and everything seemed to go well. I am very satisfied at this point with the service that was done.
Posted 1245 days ago.
Beth in Neenah on 07/19/22
Verified Customer

Overall
Value
Timeliness
Quality
Beth said: Evan came out to do the annual service on my Mitsubishi ductless unit today(7/19/22). He was by far the most thorough service tech. He took the time to explain what he was doing and answered my questions. Evan is an asset to The Good Guys team. Thank you.
Posted 1245 days ago.
Brian & Janet in Neenah on 07/19/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1245 days ago.
Luke in Kimberly on 07/19/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1246 days ago.
Dave in Appleton on 07/18/22
Verified Customer

Overall
Value
Timeliness
Quality
Dave said: Eric was professional, friendly and answered all my questions.
Posted 1246 days ago.
Martha & Adam in Neenah on 07/18/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1246 days ago.
Mike in Appleton on 07/18/22
Verified Customer

Overall
Value
Timeliness
Quality
Mike said: I really don't know how you do it, everyone that has worked with us from " The Good Guys" is solid, professional and friendly. Matt hit home runs all day. be looking to upgrade our air conditioner very soon, get ready for the call !
Posted 1246 days ago.
Brian in Appleton on 07/18/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1246 days ago.
Dawn in Neenah on 07/18/22
Verified Customer

Overall
Value
Timeliness
Quality
Dawn said: All of the people from your company have been great to work with over the years and Evan was no exception. I'm the type of person that asks a lot of questions and Evan did a great job answering them and explaining things to me. He was patient and polite. I can't see ever using someone other than the Good Guys to service my heating and cooling units.
Posted 1246 days ago.
Mike in Menasha on 07/18/22
Verified Customer

Overall
Value
Timeliness
Quality
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status