Customer Sign InCall Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 71)

Posted 1292 days ago.
Steve & Megan in Appleton on 11/11/22
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Posted 1292 days ago.
Randy in Menasha on 11/11/22
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Randy said: Very thorough and explained what caused the problem
Posted 1292 days ago.
Susan in Greenville on 11/11/22
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Susan said: On time, friendly and professional! Thank you
Posted 1293 days ago.
Rosa in Appleton on 11/10/22
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Rosa said: Matt was really nice and professional, the good guys have good manners and professional this is why we get our service through them
Posted 1293 days ago.
Todd in Dale on 11/10/22
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Posted 1294 days ago.
Mary Ellen in Appleton on 11/10/22
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Posted 1294 days ago.
Reagan in Menasha on 11/09/22
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Posted 1294 days ago.
John in Hilbert on 11/09/22
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John said: Polite and answered my questions with patience.
Job well done!
Posted 1295 days ago.
Dawn in Neenah on 11/08/22
Verified Customer

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Dawn said: I was able to be moved up for my appointment and that was a pleasant plus. As usual, Evan was great. He took the time to explain some things to me, which I greatly appreciated. He is definitely an asset to your company. I have to say, I have never had a bad experience with the Good Guys!
Posted 1295 days ago.
Patrick in Neenah on 11/08/22
Verified Customer

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Patrick said: This appt. was originally scheduled for Monday, but received an option for 2PM today which I accepted. Tech arrived about 2:30, but did a very nice job, including making sure the furnace humidifier was working.
Company Response: Thanks for your input Patrick! We are currently working out the bugs with our move-up system. It was launched last week and while we aim for everything to be accurate mistakes happen. It sounds like you were not contacted about the delay and for that I'm very sorry. -DC
Posted 1295 days ago.
Brian in Appleton on 11/08/22
Verified Customer

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Brian said: The technician was timely in arriving for the appointment. In addition, he was professional and thorough.
Posted 1296 days ago.
Dave in Appleton on 11/07/22
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Dave said: He did a very Professional job. Thanks.
Posted 1296 days ago.
Shannon in Appleton on 11/07/22
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Shannon said: Technician was very kind and professional :)
Posted 1296 days ago.
Ray / Debbie in Appleton on 11/07/22
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Ray / Debbie said: Evan did a wonderful job and answered all my questions. Thank you.
Posted 1296 days ago.
Ryan in Appleton on 11/07/22
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Ryan said: Always on time, polite, and considerate of our home. Answers all our questions, shares issues and offers plans for any fixes needed. Highly recommend
Posted 1299 days ago.
Sean & Heidi in Appleton on 11/04/22
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Posted 1299 days ago.
Dennis in Appleton on 11/04/22
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Dennis said: Very wonderful experience , both deserve an extra way to go award,
Posted 1299 days ago.
John in Appleton on 11/04/22
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John said: The technician was nice and knowledgeable of the system. Gave good recommendations and one I had him fix before he left with adding a surge protector to my furnace. Very pleased with the service.
Posted 1299 days ago.
Bruce in Menasha on 11/04/22
Verified Customer

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Bruce said: Fast, efficient and very quiet.
Posted 1299 days ago.
Rorick in Appleton on 11/04/22
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Rorick said: Showed up on time and did a great job.
Posted 1299 days ago.
Jamie in Appleton on 11/04/22
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Posted 1300 days ago.
Dave & Carol in Neenah on 11/03/22
Verified Customer

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Dave & Carol said: Our technician arrived promptly and called prior to his arrival. He worked in a timely manner. He explained everything he did and how the furnace was working to us. He was very friendly and polite.
Posted 1300 days ago.
Kathy in Appleton on 11/03/22
Verified Customer

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Kathy said: Your technician was very prompt, polite and knowledgeable. I asked him to adjust my Aprilaire as my windows frost up during winter. He did that and suggested I keep an eye on the frost this winter. If anything needs to be readjusted, he mentioned that he could come back and address that. Very appreciated customer service!
Posted 1300 days ago.
Rick & Stacy in Greenville on 11/03/22
Verified Customer

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Rick & Stacy said: Nuegi was great and thorough. He did a great job explaining things and was very professional the entire time he was in my home. He did a job well done!
Posted 1300 days ago.
Allan in Appleton on 11/03/22
Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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