Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 76)

Posted 1303 days ago.
Kevin in Neenah on 05/22/22
Verified Customer

Overall
Value
Timeliness
Quality
Kevin said: Technician was friendly and polite. Would recommend.
Posted 1306 days ago.
Chuck & Karen in Menasha on 05/19/22
Verified Customer

Overall
Value
Timeliness
Quality
Chuck & Karen said: Evan was an absolute great technician to work with. Very professional and courteous at all times. His detail to work was fantastic.Thank you to The Good Guys. Karen and I have been using your services for many years and have been happy every time with the way your business conducts itself. Again a big thumbs up to Evan and The Good Guys.
Posted 1306 days ago.
John & Mary in Greenville on 05/19/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1307 days ago.
James / Jamie in Appleton on 05/18/22
Verified Customer

Overall
Value
Timeliness
Quality
James / Jamie said: Tech. Diagnosed faulty Capacitor and replaced. Good job on a new type condenser w/circuit board.
Posted 1307 days ago.
Mark in Combined Locks on 05/18/22
Verified Customer

Overall
Value
Timeliness
Quality
Mark said: James was prompt, courteous, and got everything done quickly. Thanks again for the help!
Posted 1307 days ago.
Donald & Vanita in Appleton on 05/18/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1307 days ago.
John & Bridget in Appleton on 05/18/22
Verified Customer

Overall
Value
Timeliness
Quality
John & Bridget said: Did a good job, everything seems to be running well now for us. He explained what he was doing and was good to work with. Thanks!
Posted 1309 days ago.
Willa in Appleton on 05/16/22
Verified Customer

Overall
Value
Timeliness
Quality
Willa said: Evan was great, explained what he did and how my AC was working.
Posted 1312 days ago.
Mark in Combined Locks on 05/13/22
Verified Customer

Overall
Value
Timeliness
Quality
Mark said: Very helpful, very friendly, very knowledgeable. Thanks Eric!
Posted 1312 days ago.
Jay in Fremont on 05/13/22
Verified Customer

Overall
Value
Timeliness
Quality
Jay said: Knew his stuff
Posted 1312 days ago.
Dave in Appleton on 05/13/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1312 days ago.
Dennis in Oshkosh on 05/13/22
Verified Customer

Overall
Value
Timeliness
Quality
Dennis said: Evan kept us informed and did a great job. Thank you, Evan.
Posted 1313 days ago.
Roger in Combined Locks on 05/12/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1313 days ago.
Richard & Barb in Appleton on 05/12/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1313 days ago.
Kaylene in Appleton on 05/12/22
Verified Customer

Overall
Value
Timeliness
Quality
Kaylene said: My husband said James was very professional while here even though the news for our air conditioner was not good. He gave him some safety tips also which he appreciated. We have always had good experiences with your company and appreciate the same day service even when you guys are swamped. Thanks again!
Posted 1313 days ago.
Jay in Appleton on 05/12/22
Verified Customer

Overall
Value
Timeliness
Quality
Jay said: James has been here before.He tuned up my a.c. and answered my questions about my furnace issue that we will take care of when you do my furnace tuneup.He was also very informative about some ways to solve some basement problems I am having.Well done James.
Posted 1313 days ago.
Kay in Neenah on 05/12/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1313 days ago.
Mark in Hortonville on 05/12/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1313 days ago.
Brian in Menasha on 05/12/22
Verified Customer

Overall
Value
Timeliness
Quality
Brian said: Eric is great as always, efficient and professional.
Posted 1313 days ago.
Jim in Appleton on 05/12/22
Verified Customer

Overall
Value
Timeliness
Quality
Jim said: Nuegi is prompt with his arrival times .Nuegi has been informative and professional in our interactions. Nuegi has a very positive attitude in his approach to his work and his customers.
Posted 1314 days ago.
Pat in Appleton on 05/11/22
Verified Customer

Overall
Value
Timeliness
Quality
Pat said: I always feel confident that the work will be done right. Appreciate the explanations given also.
Posted 1314 days ago.
Mark in Greenville on 05/11/22
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1315 days ago.
Erin in Greenville on 05/10/22
Verified Customer

Overall
Value
Timeliness
Quality
Erin said: Very friendly, informative and helpful.
Posted 1315 days ago.
Brian in Neenah on 05/10/22
Verified Customer

Overall
Value
Timeliness
Quality
Brian said: The technician was very professional and polite. He certainly seemed experienced and I feel he did an excellent job. I would definitely recommend to other people.
Posted 1315 days ago.
Richard in Neenah on 05/10/22
Verified Customer

Overall
Value
Timeliness
Quality
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status