Customer Sign InCall Tracker

Recent Reviews (Page 77)

Posted 1341 days ago.
Christian in Appleton on 12/03/21
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1341 days ago.
Keith in Appleton on 12/03/21
Verified Customer

Overall
Value
Timeliness
Quality
Keith said: We are very happy with the service we get from James.
Posted 1341 days ago.
Wendi in Appleton on 12/03/21
Verified Customer

Overall
Value
Timeliness
Quality
Wendi said: We appreciate Matt’s diligence in investigating our issue and explaining it in an understandable way. While it appears the solution to our problem may turn out to be costly, we did not feel Matt was “selling” us as we have with technicians from other companies.
Posted 1342 days ago.
Gail in Appleton on 12/02/21
Verified Customer

Overall
Value
Timeliness
Quality
Gail said: Service was timely and tech was very helpful with questions
Posted 1343 days ago.
Ed & Jan in Appleton on 12/02/21
Verified Customer

Overall
Value
Timeliness
Quality
Ed & Jan said: You are my go to guys. I like working with your staff of friendly knowledgeable technicians. Thank you.
Posted 1343 days ago.
Larry in Appleton on 12/01/21
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1343 days ago.
Dan in Appleton on 12/01/21
Verified Customer

Overall
Value
Timeliness
Quality
Dan said: Jeff called due to a need to reschedule my Friday appointment. Rather than postpone my appointment, Jeff offered to have Technician Matt stop by today. My wife was very impressed with Matt’s courtesy and professionalism. Thanks Good Guys! Nice work.
Posted 1343 days ago.
Paul in Kimberly on 12/01/21
Verified Customer

Overall
Value
Timeliness
Quality
Paul said: Eric was great. Helpful and knowledgeable.
Posted 1343 days ago.
David in Neenah on 12/01/21
Verified Customer

Overall
Value
Timeliness
Quality
David said: Evan was prompt, efficient and courteous. He diagnosed an issue with the igniter that is nearly out of spec and checked with me before installing a new one.
Posted 1344 days ago.
Scott in Appleton on 11/30/21
Verified Customer

Overall
Value
Timeliness
Quality
Scott said: Great service by a great company!
Posted 1344 days ago.
Sara in Appleton on 11/30/21
Verified Customer

Overall
Value
Timeliness
Quality
Sara said: Anthony is a pleasure to work and talk with.
Posted 1344 days ago.
Robert & Constance in Appleton on 11/30/21
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1345 days ago.
Monica in Greenville on 11/29/21
Verified Customer

Overall
Value
Timeliness
Quality
Monica said: Matt was knowledgeable, personable and never "pushy." He even went the extra mile and showed me how my fireplace works given there is no wall switch. Matt definitely understands customer service.
Posted 1345 days ago.
Ken in Appleton on 11/29/21
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1346 days ago.
Eric in Greenville on 11/29/21
Verified Customer

Overall
Value
Timeliness
Quality
Eric said: Eric did an outstanding job in tuning up our furnace and water heater. He answered all my questions and pointed out where we might have issues in the future. Eric was terrific and we will ask for him again.
Posted 1350 days ago.
Ron & Jennifer in Kaukauna on 11/24/21
Verified Customer

Overall
Value
Timeliness
Quality
Ron & Jennifer said: Year after year...I make the call to the Good Guys
Posted 1350 days ago.
Dave in Appleton on 11/24/21
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1351 days ago.
Jeff & Ruth in Appleton on 11/23/21
Verified Customer

Overall
Value
Timeliness
Quality
Jeff & Ruth said: Anthony is a good guy and a pleasure to work with.
Posted 1351 days ago.
Chad in Little Chute on 11/23/21
Verified Customer

Overall
Value
Timeliness
Quality
Chad said: James was in and out. The humidifier pipe was plugged. I now know what to do for next time.
Posted 1352 days ago.
Diane in Menasha on 11/23/21
Verified Customer

Overall
Value
Timeliness
Quality
Diane said: Evan was fantastic. He found and fixed a problem we had experienced since last year. We were very impressed with his diligence and communication of the issue. Great employee!!! Thank you Evan!
Posted 1352 days ago.
Mark in Appleton on 11/22/21
Verified Customer

Overall
Value
Timeliness
Quality
Mark said: Anthony was great — friendly, knowledgeable, and explained our options for repair. Excellent, prompt service. Thanks!
Posted 1352 days ago.
Ken in Appleton on 11/22/21
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1352 days ago.
Ken in Appleton on 11/22/21
Verified Customer

Overall
Value
Timeliness
Quality
Ken said: Thank you Jeff for the very timely service call on a Monday morning early.
Your technician quickly solved the problem and got my furnace performing properly in a few minutes.

Happy Thanksgiving
Posted 1354 days ago.
Jeff & Diane in Hortonville on 11/20/21
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1355 days ago.
Lawrence in Kaukauna on 11/19/21
Verified Customer

Overall
Value
Timeliness
Quality
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status