Posted 1336 days ago. Paul in Neenah on 06/29/22 Verified Customer
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Paul said: Evan was great! He was on time and finished in good time!
Posted 1336 days ago. Charles in Appleton on 06/29/22 Verified Customer
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Charles said: Matt seems to be a great team player, does his work quickly and thoroughly. Overall, the Good Guys should know that Matt is professional, knowledgeable, and, I hope, is a valued asset to your company. Chuck Hanson 6/29/22
Posted 1336 days ago. Josh & Heidi in Kaukauna on 06/29/22 Verified Customer
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Josh & Heidi said: Matt arrived in a timely manner. I led him to the unit and voiced our interest in a quote for replacement knowing we have aging units that have had issues in the past. He paused to ask additional questions and said we could hold off on the tuneup. We appreciated the quick scheduling and advice.
Posted 1336 days ago. Laura in Neenah on 06/29/22 Verified Customer
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Posted 1336 days ago. Robert in Appleton on 06/29/22 Verified Customer
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Robert said: James was very personable and thorough in the tune up appointment!
Posted 1338 days ago. Brian & Sara in Neenah on 06/27/22 Verified Customer
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Brian & Sara said: I appreciated the ability to schedule service via email, and how quick the response time and service was on a Monday.
Posted 1340 days ago. Dave & Vicki in Appleton on 06/25/22 Verified Customer
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Dave & Vicki said: Evan was very polite, called me ahead of time when he was going to arrive, he was thorough with our A/C and on telling me it is working well for it's age and recommended should it break down not to fix it cause most likely something else will go wrong with it due to it's age. And that was the same thing The Good Guy Service Tech told me last year. Thank you
Posted 1340 days ago. Dan in Kaukauna on 06/25/22 Verified Customer
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Dan said: James has serviced my furnace a few times and now, my AC. He always seems to do a good job and I never have any problems
Posted 1341 days ago. Victor in Neenah on 06/24/22 Verified Customer
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Posted 1341 days ago. Mark & Suzanne in Hortonville on 06/24/22 Verified Customer
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Posted 1341 days ago. Faye in Appleton on 06/24/22 Verified Customer
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Posted 1342 days ago. Nicole in Neenah on 06/23/22 Verified Customer
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Nicole said: Thank you so much for fitting us in!!! We so appreciate it!
Posted 1342 days ago. Ron in Appleton on 06/23/22 Verified Customer
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Ron said: Great service in a very hot spell
Posted 1343 days ago. Bruce in Appleton on 06/22/22 Verified Customer
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Bruce said: Thank you Eric and the Good Guys. I didn't expect a service call so fast during the hot weather the last few days. Our AC died and I was on my way to get some fans. I got a call the same day I requested service and Eric replaced the part that died and we're back in business. Thank you again for continuing to service our AC and furnace so well.
Posted 1343 days ago. Clarissa in Neenah on 06/22/22 Verified Customer
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Clarissa said: Thank you for the fast response. Your company is very reliable in time of needs like this.
Posted 1343 days ago. Scott in Appleton on 06/22/22 Verified Customer
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Scott said: Eric was very nice and explained all our options to us. A very positive experience working with him. Finding out you need a new AC is a bummer, but Eric explained everything very well.
Posted 1343 days ago. Kelly in Appleton on 06/22/22 Verified Customer
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Kelly said: As always, great service. I appreciate the prompt friendly service.
Posted 1343 days ago. Christy in Appleton on 06/22/22 Verified Customer
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Christy said: Matt did a great job. He's personable, answered all my questions in terms I could understand, & made sure my A/C was running efficiently. He was even patient & kind to my slobbery dog!
Posted 1344 days ago. Rita in Appleton on 06/21/22 Verified Customer
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Posted 1344 days ago. James & Maria in Appleton on 06/21/22 Verified Customer
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James & Maria said: Thanks for servicing us quickly. The no charge was appreciated! Fingers crossed our issue was just a fluke!
Posted 1344 days ago. Peter in Neenah on 06/21/22 Verified Customer
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Posted 1344 days ago. Cynthia in Appleton on 06/21/22 Verified Customer
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Cynthia said: I was pleasantly surprised with how quickly he was able to fix the problem with the A/C and get it running. He also took time to explain what the issue was. Thank you Evan!
Posted 1344 days ago. Chad in Little Chute on 06/21/22 Verified Customer
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Posted 1345 days ago. Todd in Dale on 06/20/22 Verified Customer
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Todd said: Arrived earlier than anticipated. Got right to the problem. Thermostat shorted out. The one I had was no longer available but it was still under warranty. He replaced it with another brand but still honored the existing warranty. I was pleased.
Posted 1345 days ago. Dan in Kaukauna on 06/20/22 Verified Customer