Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 82)

Posted 1412 days ago.
Rob & Mary in Black Creek on 02/02/22
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Rob & Mary said: Excellent service, very help, friendly, and efficient
Posted 1413 days ago.
Jake & Mindy in Appleton on 02/01/22
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Posted 1414 days ago.
Jared in Neenah on 01/31/22
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Posted 1414 days ago.
Vicki in Appleton on 01/31/22
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Vicki said: Thanks for calling and coming earlier. Great job thank you
Posted 1415 days ago.
Deb & Thomas in Appleton on 01/30/22
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Deb & Thomas said: We were very pleased with our service technician Evan. He was prompt, courteous, and explained and corrected the thermostat/furnace problem we were experiencing. Thank you!
Posted 1419 days ago.
Stephen & Angela in Appleton on 01/26/22
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Stephen & Angela said: Matt did an outstanding job. He solved the problem in no time. Thank you for a fast response. I am very relieved. Great job.
Posted 1419 days ago.
Tom & Patti in Appleton on 01/26/22
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Tom & Patti said: Matt, did a great job this morning. replaced the old unit, with new warrantied part and have the UV unit up and working.
Thank You for quick response.
Posted 1420 days ago.
Ed & Nancy in Appleton on 01/25/22
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Ed & Nancy said: As usual, Nuegi was timely (early!), professional and thorough. We especially like how he explains everything he is doing and answering all of our questions. Thanks again!!
Posted 1421 days ago.
Chris & Don in Hortonville on 01/24/22
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Chris & Don said: Nuegi was a nice guy. Called ahead, was on time. Excellent person!
Posted 1421 days ago.
Luke & Alison in Appleton on 01/24/22
Verified Customer

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Luke & Alison said: Nuegi was great. Was thorough with diagnosing the problem and communicating next steps.
Posted 1423 days ago.
Paul in Menasha on 01/22/22
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Paul said: Needed fast service and got it. It was great
Posted 1424 days ago.
James in Neenah on 01/21/22
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James said: Evan did an outstanding job on my Tune-up/Service call. This was a
great experience,especially when it's 9 below outside.
Posted 1424 days ago.
Christina in Neenah on 01/21/22
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Posted 1425 days ago.
Scott in Appleton on 01/20/22
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Posted 1425 days ago.
David in Appleton on 01/20/22
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David said: Have you considered changing the name to GREAT Guys?
Company Response: Considered it, but we need to complete to finish our masters degree in Good before we dare move onto Great, hah!
Posted 1426 days ago.
Pamela in Kaukauna on 01/19/22
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Pamela said: Excellent customer service. Appreciated his honesty. Have never been disappointed with your service
Company Response: Thank you so much for your kind words, and also leaving a great review on Google for us. Your business is very much appreciated! -DC
Posted 1427 days ago.
Tracey / Tim in Appleton on 01/18/22
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Posted 1428 days ago.
Mark & Mary in Kimberly on 01/17/22
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Mark & Mary said: James called to say he was ahead of schedule. He completed the tune up and checked in with me before he left. We are very pleased with shames and with Christensen Wisnet.
Posted 1428 days ago.
Sarah in Appleton on 01/17/22
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Sarah said: I was not expecting a call today yet someone was out within 30 minutes of my initial call. Eric again made sure to check on my cat and even fixed my door before he left. The service from you guys is always wonderful! I couldn’t imagine going with another company!
Posted 1428 days ago.
Brian & Cheryl in Greenville on 01/17/22
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Posted 1428 days ago.
Paul in Menasha on 01/17/22
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Paul said: Speed of service was fantastic!!
Posted 1431 days ago.
Tiffany in Freedom on 01/14/22
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Posted 1431 days ago.
Edward in Appleton on 01/14/22
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Edward said: Eric did a great job. was on time and efficient and explained all issues well. Very easy to work with
Posted 1432 days ago.
Ed & Jane in Appleton on 01/13/22
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Ed & Jane said: Eric did an excellent job explaining to me and my wife the relationship between the WIFI thermostat and the modulator furnace. My wife would say the Amana furnace is still louder than the Carrier modulator furnace, but it is what it is.
Posted 1432 days ago.
Jessica & Spencer in Appleton on 01/13/22
Verified Customer

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Jessica & Spencer said: Evan was friendly and knowledgeable. Thank you.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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