Customer Sign InCall Tracker

Recent Reviews (Page 83)

Posted 1432 days ago.
Erin in Greenville on 05/10/22
Verified Customer

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Erin said: Very friendly, informative and helpful.
Posted 1432 days ago.
Brian in Neenah on 05/10/22
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Brian said: The technician was very professional and polite. He certainly seemed experienced and I feel he did an excellent job. I would definitely recommend to other people.
Posted 1432 days ago.
Richard in Neenah on 05/10/22
Verified Customer

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Posted 1432 days ago.
Jerrod in Menasha on 05/10/22
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Jerrod said: Had a great experience with the technician. Was very efficient and was very understanding, answering questions and dealing with me hovering. Very satisfied.
Posted 1433 days ago.
Yvonne in Appleton on 05/09/22
Verified Customer

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Yvonne said: Evan was very friendly and a pleasure to work with. He even made friends with my German Shepherd Dog!
Would highly recommend him and hope to have him service my furnace in the future.
Posted 1436 days ago.
Jordan in Appleton on 05/06/22
Verified Customer

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Posted 1436 days ago.
John & Iane in Neenah on 05/06/22
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John & Iane said: Eric was great!
Posted 1436 days ago.
Scott in Appleton on 05/06/22
Verified Customer

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Scott said: Eric was great, very informative, took the time to explain everything and even gave us suggestions preventative maintenance.
Posted 1437 days ago.
Kathy in Appleton on 05/05/22
Verified Customer

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Kathy said: Excellent job. Very thoughtful and professional
Posted 1438 days ago.
Ron & Kim in Neenah on 05/04/22
Verified Customer

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Ron & Kim said: Evan was polite and very efficient. He was very nice to my rude dog!
Thank you!
Posted 1439 days ago.
Jim in Appleton on 05/03/22
Verified Customer

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Jim said: Evan was thorough in his work.
Posted 1439 days ago.
Cheryl in Greenville on 05/03/22
Verified Customer

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Cheryl said: It was great having such a quick response and getting professional service individuals.
Posted 1440 days ago.
Kevin & Carol in Hortonville on 05/02/22
Verified Customer

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Kevin & Carol said: As Always, promptness and professionalism with whom ever we have had from the Good Guys is at the top of the list. We got a call asking if we were ok with them arriving early for our appt. that is such a nice touch! Keep up the great job that you all do!!!
Posted 1445 days ago.
Clyde in Appleton on 04/27/22
Verified Customer

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Posted 1445 days ago.
Clay in Appleton on 04/27/22
Verified Customer

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Clay said: If I could rate it higher than 5, I would. Eric was great. Came early, did a tuneup and warranty valve change, and gave me some great tips. Thoroughly satisfied!!
Posted 1445 days ago.
Bob & Luann in Hortonville on 04/27/22
Verified Customer

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Bob & Luann said: Eric looked at the issue and quickly decided what to do and explained exactly what he thought was the problem and how to fix it.
Posted 1445 days ago.
Shari in Neenah on 04/27/22
Verified Customer

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Shari said: Evan was very courteous and took his time to make sure everything was good and running as it should. He went out of his way to explain about my humidifier pad and why I should think about putting in a new one, which I did.
Posted 1447 days ago.
Rorick in Appleton on 04/25/22
Verified Customer

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Posted 1447 days ago.
Andrea & Mike in Appleton on 04/25/22
Verified Customer

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Posted 1447 days ago.
Laura in Appleton on 04/25/22
Verified Customer

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Laura said: Evan was great! I had leaking boiler pipes and he showed up quickly, repaired them, and even took the time to pet my dog. A+ customer service!
Posted 1451 days ago.
Jim in Greenville on 04/21/22
Verified Customer

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Jim said: Quick response to service call...excellent service!!
Posted 1454 days ago.
Pamela in Kaukauna on 04/18/22
Verified Customer

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Pamela said: I called at 12:49 to report that my furnace wasn't running and that I had changed the filter and replaced the batteries in the thermostat. Evan called at 12:57 and said he could get here in 15-20 minutes. By 1:55 my furnace was running again. These guys never disappoint me. Professional and amazing customer service.
Posted 1457 days ago.
David in Appleton on 04/15/22
Verified Customer

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David said: I appreciate the fast response and quick service. The technician was very polite and cordial. The only hitch was finding out my furnace needed a $755.00 replacement part to fix the furnace, and our warranty had expired. Ouch!

Outside the cost of the part, the service was terrific.
Company Response: The gas valve we had to replace is a fully modulating gas valve, which can be quite an expensive part, made even more expensive from the increase of costs from the pandemic. We buy parts in volumes and get the best possible pricing, but it is still quite expensive for those valves.
Posted 1457 days ago.
Peter in Menasha on 04/15/22
Verified Customer

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Posted 1457 days ago.
Roy & Sandy in Combined Locks on 04/15/22
Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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