We have 4591 reviews!

Posted 1461 days ago.
Jerry in Appleton on 07/11/22

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Posted 1463 days ago.
Richard / Kathy in Hortonville on 07/09/22

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Posted 1464 days ago.
Westscot & Jane in Appleton on 07/07/22

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Posted 1465 days ago.
Brian & Cheryl in Greenville on 07/06/22

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Brian & Cheryl said: Nuegi was great. He recalled the past issues with our furnace and asked how it has been operating. He answered several questions I had and was great tolerating Willy's (one of our dogs) need to help.

Posted 1466 days ago.
Edward & Carol in Oshkosh on 07/05/22

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Posted 1466 days ago.
Fred in Hortonville on 07/05/22

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Posted 1469 days ago.
Kenneth & Jean in Neenah on 07/02/22

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Kenneth & Jean said: I'm happy and he did a good job, thanks.

Posted 1471 days ago.
Shannon in Appleton on 06/30/22

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Posted 1471 days ago.
Bill & Susan in Appleton on 06/30/22

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Company Response: This review does not adequately affect this visit. The customer was happy with this visit. When we go to a location and found a potential TXV issue, we don't just go right into replacing. So many times our industry diagnoses problems as TXV related when it is something else.

Our technician looked closely and took several readings. The bulb was not insulated, and he attempted to isolate the sensing bulb. The technician was not able to repeat the issue while there.

Because of that we did not want to push a customer into an expensive repair. From what it sounds like he contacted us after hours because it was happening again. Our technician gave him conflicting advice, and he reached out to our service manager who failed to return an email to him in a timely manner, resulting in this review.

We reached out to the customer and made everything right. Customer is satisfied with what we did and all is well.

Posted 1471 days ago.
Mark in Hortonville on 06/30/22

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Posted 1472 days ago.
Tom & Jeanne in Appleton on 06/30/22

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Tom & Jeanne said: Evan was professional, knowledgeable, friendly and wore a mask and shoe covers. All appreciated!

Posted 1472 days ago.
Paul in Neenah on 06/29/22

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Paul said: Evan was great! He was on time and finished in good time!

Posted 1472 days ago.
Charles in Appleton on 06/29/22

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Charles said: Matt seems to be a great team player, does his work quickly and thoroughly. Overall, the Good Guys should know that Matt is professional, knowledgeable, and, I hope, is a valued asset to your company.
Chuck Hanson 6/29/22

Posted 1472 days ago.
Josh & Heidi in Kaukauna on 06/29/22

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Josh & Heidi said: Matt arrived in a timely manner. I led him to the unit and voiced our interest in a quote for replacement knowing we have aging units that have had issues in the past. He paused to ask additional questions and said we could hold off on the tuneup. We appreciated the quick scheduling and advice.

Posted 1472 days ago.
Laura in Neenah on 06/29/22

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Posted 1473 days ago.
Robert in Appleton on 06/29/22

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Robert said: James was very personable and thorough in the tune up appointment!

Posted 1474 days ago.
Brian & Sara in Neenah on 06/27/22

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Brian & Sara said: I appreciated the ability to schedule service via email, and how quick the response time and service was on a Monday.

Posted 1476 days ago.
Dave & Vicki in Appleton on 06/25/22

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Dave & Vicki said: Evan was very polite, called me ahead of time when he was going to arrive, he was thorough with our A/C and on telling me it is working well for it's age and recommended should it break down not to fix it cause most likely something else will go wrong with it due to it's age. And that was the same thing The Good Guy Service Tech told me last year. Thank you

Posted 1476 days ago.
Dan in Kaukauna on 06/25/22

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Dan said: James has serviced my furnace a few times and now, my AC. He always seems to do a good job and I never have any problems

Posted 1477 days ago.
Victor in Neenah on 06/24/22

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Posted 1477 days ago.
Mark & Suzanne in Hortonville on 06/24/22

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Posted 1477 days ago.
Faye in Appleton on 06/24/22

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Posted 1478 days ago.
Nicole in Neenah on 06/23/22

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Nicole said: Thank you so much for fitting us in!!! We so appreciate it!

Posted 1478 days ago.
Ron in Appleton on 06/23/22

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Ron said: Great service in a very hot spell

Posted 1479 days ago.
Bruce in Appleton on 06/22/22

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Bruce said: Thank you Eric and the Good Guys. I didn't expect a service call so fast during the hot weather the last few days. Our AC died and I was on my way to get some fans. I got a call the same day I requested service and Eric replaced the part that died and we're back in business. Thank you again for continuing to service our AC and furnace so well.

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