Customer Sign InCall Tracker

Recent Reviews (Page 83)

Posted 1433 days ago.
David & Kathy in Larsen on 03/24/22
Verified Customer

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Value
Timeliness
Quality
Posted 1435 days ago.
Travis in Fremont on 03/22/22
Verified Customer

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Value
Timeliness
Quality
Travis said: We think we had Evan. Invoice#219413. He did a great job and was very friendly. We love using your service!
Posted 1435 days ago.
Kurt & Meghan in Seymour on 03/22/22
Verified Customer

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Value
Timeliness
Quality
Posted 1436 days ago.
Kevin in Appleton on 03/21/22
Verified Customer

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Kevin said: Matt was awesome - he was on time - did a great job!
Posted 1436 days ago.
Don in Appleton on 03/21/22
Verified Customer

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Value
Timeliness
Quality
Posted 1439 days ago.
Jim & Sarah in Appleton on 03/18/22
Verified Customer

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Value
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Quality
Jim & Sarah said: As always Eric is friendly and is always looking out for our best interest when it comes to our Heating and cooling system. He always goes above and beyond for us and we truly appreciate him.
Posted 1439 days ago.
Jorgen & Carolyn in Appleton on 03/18/22
Verified Customer

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Quality
Posted 1441 days ago.
Amanda in Appleton on 03/16/22
Verified Customer

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Quality
Amanda said: Nuegi was great. Got everything done fast and explained everything that was done. Would recommend him and the company to everyone. Thank you!
Posted 1442 days ago.
Jim in Appleton on 03/15/22
Verified Customer

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Value
Timeliness
Quality
Jim said: For the last 7 years C&W has done work on my Furnace& AC units.I've always found the service techs efficient,friendly and informative.
Today a new tech(to me)was sent out to my house to do some work.Nuegi is the young man's name.I have a dog and it is important to me that the service tech be ok with dogs.Nuegi was really good with my dog and did a great job completing the needed repairs to my furnace too. Nuegi made a very positive first impression and I wouldn't hesitate to request him for any future repair work at my home.
Company Response: Thank you so much Jim for those kind words. Nuegi is a great guy, and we're very lucky to have him on our team! -DC
Posted 1443 days ago.
Jim & Ann in Menasha on 03/14/22
Verified Customer

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Value
Timeliness
Quality
Jim & Ann said: Matt was very friendly and helpful.
Posted 1443 days ago.
Dale in Neenah on 03/14/22
Verified Customer

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Value
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Quality
Dale said: James came early, very friendly and very knowledgeable. He answered all my questions. Thank you for sending James to our home today.
Posted 1444 days ago.
Ken in Appleton on 03/14/22
Verified Customer

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Value
Timeliness
Quality
Ken said: Nuegi did a Super Job and was very thorough. He spent a good 45 minutes servicing the furnace and tended to my April Air too and replaced some of the baffle inside it.

I have had Nuegi over several times and he always does a super job.
Posted 1446 days ago.
Chuck & Karen in Menasha on 03/11/22
Verified Customer

Overall
Value
Timeliness
Quality
Chuck & Karen said: As always our experience today was great. Matt was a professional service tech to deal with. He is very knowledgeable and answered any/all questions we had. It is nice to deal with a company for the past 12 years that truly believes in great customer service and workmanship. Thank you Matt and The Good Guys office staff for your quality service and prompt service. In our book you guys are a 10+ company. Please never lose that standard. Thank you, Chuck and Karen Hall
Posted 1446 days ago.
Bill in Black Creek on 03/11/22
Verified Customer

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Quality
Bill said: did an excellent as always.
Posted 1447 days ago.
Nikki in Menasha on 03/10/22
Verified Customer

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Quality
Posted 1447 days ago.
Janet in Kaukauna on 03/10/22
Verified Customer

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Quality
Janet said: Eric was exceptionally nice and professional during his service visit to my home. He explained the results of the tests he performed.
Posted 1447 days ago.
Thomas & Kristie in Hortonville on 03/10/22
Verified Customer

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Value
Timeliness
Quality
Posted 1448 days ago.
Barbie in Winneconne on 03/09/22
Verified Customer

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Posted 1448 days ago.
Susan in Appleton on 03/09/22
Verified Customer

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Value
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Quality
Susan said: Thanks so much for the timeliness of this service. Evan explained the problem very clearly.
Posted 1448 days ago.
Margaret in Appleton on 03/09/22
Verified Customer

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Quality
Posted 1448 days ago.
Tracey / Tim in Appleton on 03/09/22
Verified Customer

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Value
Timeliness
Quality
Tracey / Tim said: Thank you so much for coming on such short notice! House was a bit chilly, all fixed now. Eric was great!
Posted 1449 days ago.
Jill & Steve in Hortonville on 03/08/22
Verified Customer

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Value
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Quality
Jill & Steve said: Nuegi was great….very polite and understanding….explained our options & was not overly persuasive at all!!
Posted 1449 days ago.
Ryne in Appleton on 03/08/22
Verified Customer

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Value
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Quality
Ryne said: The technician did a great job. However, a drain hose that was order was not the correct one so a different one needs to be ordered and another visit will be necessary to install it.
Posted 1449 days ago.
Luann in Neenah on 03/08/22
Verified Customer

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Value
Timeliness
Quality
Luann said: I appreciated that Matt helped educate me on my humidifier and options for managing the moisture level in my house.
Posted 1450 days ago.
Justin & Jamie in Greenville on 03/07/22
Verified Customer

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Value
Timeliness
Quality
Justin & Jamie said: Technician called in advance, was able to come early which was fine as I work from home. He was professional, friendly, and gave me excellent explanations on my furnace. Thank you!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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