Bob & Luann said: Eric looked at the issue and quickly decided what to do and explained exactly what he thought was the problem and how to fix it.

Shari said: Evan was very courteous and took his time to make sure everything was good and running as it should. He went out of his way to explain about my humidifier pad and why I should think about putting in a new one, which I did.

Laura said: Evan was great! I had leaking boiler pipes and he showed up quickly, repaired them, and even took the time to pet my dog. A+ customer service!

Jim said: Quick response to service call...excellent service!!

Pamela said: I called at 12:49 to report that my furnace wasn't running and that I had changed the filter and replaced the batteries in the thermostat. Evan called at 12:57 and said he could get here in 15-20 minutes. By 1:55 my furnace was running again. These guys never disappoint me. Professional and amazing customer service.

David said: I appreciate the fast response and quick service. The technician was very polite and cordial. The only hitch was finding out my furnace needed a $755.00 replacement part to fix the furnace, and our warranty had expired. Ouch!

Outside the cost of the part, the service was terrific.

David & Kathy said: Evan was very thorough. He analyzed the situation and found the problem. Very professional and kept me informed

Doug said: I was impressed that Matt had a motor onboard his truck. It was noisy since it was installed but I didn't know that it was faulty. It was a good service call. Thanks, Matt.

Dennis said: Your technician did a very good job. He represents your company in a very positive way.

Sylvia & Mike said: We recently had to place a emergency service call and were promptly connected with a technician, who went above and beyond to identify the problem and gather the necessary parts from the shop after hours, having to make several runs. He kept us informed, was knowledgeable, polite, respectful of the premises and provided us with space heaters at the end since the job couldn’t be finished. We were assured that the job would be finished the next business day as soon the parts were on hand, which they were, and installation followed promptly by yet another technician very quick. We are very pleased how well the situation was resolved by Evan and James.

Chuck said: Only comment, and perhaps the practice changed, but thought technicians would put "booties" on when entering the house, or at least offer to. Didn't do either, but again not a big deal.

Richard & Chris said: Eric arrived the same day as I submitted the appointment request; not an emergency but efficient as it worked out he was in the area. Problem identified quickly, parts available onsite, repair done. We trust the quality of the work is good but time will tell. Overall, continued good experiences with the Good Guys!

Mike said: Nuegi was on time, extremely polite and pleasant to talk with. He explained things I had questions about and was very thorough at his job. He spoke highly of your company and seems to be a great addition to your team. Mike B.