Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 84)

Posted 1455 days ago.
Robert in Appleton on 12/21/21
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Robert said: I appreciate the same day appointment. I also appreciate the level of interest Evan had with my problem. The shower works great right now with no premature loss in temperature.
Posted 1456 days ago.
Sherry in Greenville on 12/20/21
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Sherry said: Very polite and explained what he did and the condition of both units.
Posted 1456 days ago.
Lisa in Appleton on 12/20/21
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Lisa said: No issues. He was very nice and explained everything.
Posted 1456 days ago.
Wan Duk in Appleton on 12/20/21
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Posted 1456 days ago.
Ed in Menasha on 12/20/21
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Ed said: Eric was great as always.
Posted 1456 days ago.
Joseph in Appleton on 12/20/21
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Joseph said: Evan was efficient.made sure his work wasn't going to impact the working condition of the furnace. Ensured that proper maintenance was conducted and educated on proper cleaning procedure of the water drain.
Posted 1456 days ago.
Lisa in Appleton on 12/20/21
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Posted 1459 days ago.
Kurt & Meghan in Seymour on 12/17/21
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Kurt & Meghan said: Excellent--except I think the furnace and central air units are lemons. Look at the history... seriously we should have a replacement unit with all of the issues that have occurred.
Posted 1459 days ago.
Lynn & Craig in Appleton on 12/17/21
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Lynn & Craig said: Nice service guy. Did a great job!
Posted 1459 days ago.
Craig & Kendra in Neenah on 12/17/21
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Posted 1460 days ago.
Magdalena in Appleton on 12/16/21
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Posted 1460 days ago.
Jennifer in Combined Locks on 12/16/21
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Posted 1460 days ago.
Dennis in Appleton on 12/16/21
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Posted 1460 days ago.
Sean & Heidi in Appleton on 12/16/21
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Posted 1461 days ago.
Carl / Lucille in Appleton on 12/15/21
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Carl / Lucille said: Service tech (Evan) was on time, efficient, friendly, and neat.
Posted 1461 days ago.
Susan in Neenah on 12/15/21
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Susan said: The technician called, arrived early, which was fine. Matt found the problem of water on the floor, replaced the part that was causing this, and tuned up the furnace. Wonderful service and courteous, knowledgeable technicians.
Posted 1463 days ago.
Samuel in on 12/13/21
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Samuel said: Matt did a great job with a furnace tune up / inspection! He located several areas that needed to be adjusted and was very throughout with the entire process. Would recommend!
Posted 1463 days ago.
Mark in Combined Locks on 12/13/21
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Posted 1466 days ago.
Gena in Appleton on 12/10/21
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Gena said: Great service!
Posted 1466 days ago.
Dennis in Oshkosh on 12/10/21
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Posted 1466 days ago.
Pat in Appleton on 12/10/21
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Pat said: Everything went fine.
Posted 1466 days ago.
Gary Jr in Little Chute on 12/10/21
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Gary Jr said: Very satisfied with the Technician and work performed.
Posted 1467 days ago.
Denise in Fremont on 12/09/21
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Denise said: New to this area and great to find a courteous and professional gentleman.
Posted 1467 days ago.
Jordan in Neenah on 12/09/21
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Posted 1467 days ago.
Gary & Kathie in Appleton on 12/09/21
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Gary & Kathie said: Eric, did an excellent job explaining what he was doing and finding. We did not identify any system failures, so this is somewhat concerning that is will reoccur, but we did ensure proper air flow to determine if this is the long term fix.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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