Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 87)

Posted 1491 days ago.
Rosa in Appleton on 11/15/21
 Verified Customer

Overall
Value
Timeliness
Quality
Rosa said: Great service and friendly staff
Posted 1491 days ago.
Tom & Carol in Appleton on 11/15/21
 Verified Customer

Overall
Value
Timeliness
Quality
Tom & Carol said: James did a good job. Will order condenser cover and be back.
Posted 1491 days ago.
Alex in Appleton on 11/15/21
 Verified Customer

Overall
Value
Timeliness
Quality
Alex said: Eric always does a great job of explaining things and answering my questions in a way I can understand
Posted 1494 days ago.
Connor in Appleton on 11/12/21
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1494 days ago.
Nathan in Appleton on 11/12/21
 Verified Customer

Overall
Value
Timeliness
Quality
Nathan said: Great work and very professional.
Posted 1495 days ago.
Andrew in Menasha on 11/11/21
 Verified Customer

Overall
Value
Timeliness
Quality
Andrew said: I was really happy with Matt’s work. He was courteous, knowledgeable, professional, and answered all of my questions. I will be requesting him again for my AC tuneup in the spring.
Posted 1495 days ago.
Tom & Jeanne in Appleton on 11/11/21
 Verified Customer

Overall
Value
Timeliness
Quality
Tom & Jeanne said: Nuegi was not only professional and timely; he also arrived wearing a mask and was friendly and helpful.
Posted 1495 days ago.
Kristin in Appleton on 11/11/21
 Verified Customer

Overall
Value
Timeliness
Quality
Kristin said: Our service tech was great, friendly, on time, explained what he did/saw highly recommend
Posted 1495 days ago.
Chris in Appleton on 11/11/21
 Verified Customer

Overall
Value
Timeliness
Quality
Chris said: Not just, always on time, they even show up early if their schedule allows. It’s often like having a friend come by to do the work. A+ in every way.
Posted 1497 days ago.
Charlie in Appleton on 11/09/21
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1497 days ago.
Terry & Sue in Appleton on 11/09/21
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1497 days ago.
Kurt & Meghan in Seymour on 11/09/21
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1498 days ago.
Matthew in Appleton on 11/08/21
 Verified Customer

Overall
Value
Timeliness
Quality
Matthew said: Tech was in time and friendly. Second year you sing your service since moving to the area. Seem to perform quality work
Posted 1498 days ago.
Ed & Jane in Appleton on 11/08/21
 Verified Customer

Overall
Value
Timeliness
Quality
Ed & Jane said: We had the service person over to ensure the new Amana furnace was working properly, it seems to be noisier than our old single stage, and it is definitely a lot noisier than our neighbor's new Carrier Modulator furnace.
I guess it is what it is for noise level.
Posted 1498 days ago.
Jim in Appleton on 11/08/21
 Verified Customer

Overall
Value
Timeliness
Quality
Jim said: I appreciated the quick service, Evan’s checking to see if my furnace was still under warranty and wearing a mask.
Posted 1498 days ago.
Richard in Neenah on 11/08/21
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1498 days ago.
Ron in Neenah on 11/08/21
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1501 days ago.
Pat in Appleton on 11/05/21
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1501 days ago.
Steve in Fremont on 11/05/21
 Verified Customer

Overall
Value
Timeliness
Quality
Steve said: Nuegi, was awesome.
He explained everything to my wife Deb and is very professional.
He is definitely an asset to your company.

Steven P.
Posted 1502 days ago.
Abby in Appleton on 11/04/21
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 1503 days ago.
Bruce in Menasha on 11/03/21
 Verified Customer

Overall
Value
Timeliness
Quality
Bruce said: Very polite and efficient young man. Cleaned up well after service.
Posted 1503 days ago.
Mary in Appleton on 11/03/21
 Verified Customer

Overall
Value
Timeliness
Quality
Mary said: I found Nuegi to be very personable (even liked my dog!) and efficient with his duties. He took probably a bit over an hour to get my tune-ups finished, and replaced my furnace filter. He produced my receipt indicating everything he'd done and reported no issues or concerns with either item. I liked him. Very nice guy.
Posted 1504 days ago.
Karri in Appleton on 11/02/21
 Verified Customer

Overall
Value
Timeliness
Quality
Karri said: So very grateful you were able to fit me into your schedule early.
Posted 1505 days ago.
Greg & Jane in Kaukauna on 11/01/21
 Verified Customer

Overall
Value
Timeliness
Quality
Greg & Jane said: Always great service. And knowledgeable and friendly technicians.
Posted 1505 days ago.
Jo-ann in Appleton on 11/01/21
 Verified Customer

Overall
Value
Timeliness
Quality
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status