Cheryl said: It was great having such a quick response and getting professional service individuals.

Kevin & Carol said: As Always, promptness and professionalism with whom ever we have had from the Good Guys is at the top of the list. We got a call asking if we were ok with them arriving early for our appt. that is such a nice touch! Keep up the great job that you all do!!!

Clay said: If I could rate it higher than 5, I would. Eric was great. Came early, did a tuneup and warranty valve change, and gave me some great tips. Thoroughly satisfied!!

Bob & Luann said: Eric looked at the issue and quickly decided what to do and explained exactly what he thought was the problem and how to fix it.

Shari said: Evan was very courteous and took his time to make sure everything was good and running as it should. He went out of his way to explain about my humidifier pad and why I should think about putting in a new one, which I did.

Laura said: Evan was great! I had leaking boiler pipes and he showed up quickly, repaired them, and even took the time to pet my dog. A+ customer service!

Jim said: Quick response to service call...excellent service!!

Pamela said: I called at 12:49 to report that my furnace wasn't running and that I had changed the filter and replaced the batteries in the thermostat. Evan called at 12:57 and said he could get here in 15-20 minutes. By 1:55 my furnace was running again. These guys never disappoint me. Professional and amazing customer service.

David said: I appreciate the fast response and quick service. The technician was very polite and cordial. The only hitch was finding out my furnace needed a $755.00 replacement part to fix the furnace, and our warranty had expired. Ouch!

Outside the cost of the part, the service was terrific.

David & Kathy said: Evan was very thorough. He analyzed the situation and found the problem. Very professional and kept me informed

Doug said: I was impressed that Matt had a motor onboard his truck. It was noisy since it was installed but I didn't know that it was faulty. It was a good service call. Thanks, Matt.

Dennis said: Your technician did a very good job. He represents your company in a very positive way.

Sylvia & Mike said: We recently had to place a emergency service call and were promptly connected with a technician, who went above and beyond to identify the problem and gather the necessary parts from the shop after hours, having to make several runs. He kept us informed, was knowledgeable, polite, respectful of the premises and provided us with space heaters at the end since the job couldn’t be finished. We were assured that the job would be finished the next business day as soon the parts were on hand, which they were, and installation followed promptly by yet another technician very quick. We are very pleased how well the situation was resolved by Evan and James.