The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.
Recent Reviews (Page 93)
Posted 1560 days ago. Scott & Michelle in Neenah on 09/07/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1564 days ago. Deborah in Greenville on 09/03/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1565 days ago. Erica in Hortonville on 09/02/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1565 days ago. Terri in Appleton on 09/02/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1566 days ago. Mary in Neenah on 09/01/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1566 days ago. Lee in Appleton on 09/01/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1566 days ago. Christine in Appleton on 09/01/21 Verified Customer
Overall
Value
Timeliness
Quality
Christine said: Eric is the best service technician, ever! He's extremely knowledgeable, always professional, has an exceptional work ethic, and is very personable. Thank you for keeping the best service tech on board to take care of my furnace and a/c.
Posted 1567 days ago. Wayne in Menasha on 08/31/21 Verified Customer
Overall
Value
Timeliness
Quality
Wayne said: Appreciate Eric’s professionalism, thoroughness, listening to our concerns and resolving them
Posted 1568 days ago. Eugene in Appleton on 08/30/21 Verified Customer
Overall
Value
Timeliness
Quality
Eugene said: He also offered tips on using the blower/fan to improve our air quality.
Posted 1571 days ago. Melissa in Greenville on 08/27/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1571 days ago. Dan in Appleton on 08/27/21 Verified Customer
Overall
Value
Timeliness
Quality
Dan said: Eric was very professional and got the job done in a timely manner. He was also very friendly.
Posted 1572 days ago. Brian & Rachel in Appleton on 08/26/21 Verified Customer
Overall
Value
Timeliness
Quality
Brian & Rachel said: Eric always does an amazing job! We are so lucky to have him help with all our hvac needs. He makes sure to explain the process and what needs to be fixed in a way we understand. He also brings a sense of humor with every visit. He is just the best!
Posted 1572 days ago. Kyle in Appleton on 08/26/21 Verified Customer
Overall
Value
Timeliness
Quality
Kyle said: Eric was our tech and did an awesome job. He was quick courteous, identified the issues and then gave us great advice for maintaining our ac system. Thanks Eric!
Posted 1572 days ago. Becky in Menasha on 08/26/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1573 days ago. Geraldine in Kaukauna on 08/25/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1573 days ago. Dennis And Julie in Black Creek on 08/25/21 Verified Customer
Overall
Value
Timeliness
Quality
Dennis And Julie said: Not that big of a deal but I had to call to make sure the tech was coming because of a delay.
Posted 1574 days ago. David in Menasha on 08/24/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1574 days ago. David in Menasha on 08/24/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1575 days ago. David in Menasha on 08/23/21 Verified Customer
Overall
Value
Timeliness
Quality
David said: The fact that you came out today, was greatly appreciated. Thank you!
Posted 1578 days ago. Mark in Appleton on 08/20/21 Verified Customer
Overall
Value
Timeliness
Quality
Mark said: Nuegi did an excellent job. He took his time and explained things to me. He was very thorough and personable.
Posted 1579 days ago. John in Oshkosh on 08/19/21 Verified Customer
Overall
Value
Timeliness
Quality
John said: I would certainly recommend "The Good Guys" to friends and family. I have been a customer for years regarding A/C and furnace checks, and have always received excellent and friendly service.
Posted 1580 days ago. Steve in Menasha on 08/18/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1582 days ago. Richard & Dawn in Appleton on 08/16/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1586 days ago. Sandy in Greenville on 08/12/21 Verified Customer
Overall
Value
Timeliness
Quality
Sandy said: Eric always does a great job!
Posted 1586 days ago. Gillian in Menasha on 08/12/21 Verified Customer
Overall
Value
Timeliness
Quality
Gillian said: He was so helpful, above and beyond, what we expected. When we mentioned that one bedroom was unusually hot he went in and noticed immediately that an oxygen machine was the cause, suggested it be moved outside of the room AND noticed that we did not have the machine fully functioning and helped us rectify the situation. He was also extremely knowledgeable and took time to answer all of our questions. A fantastic employee!!