Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 92)

Posted 1546 days ago.
James in Hortonville on 09/21/21
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Posted 1546 days ago.
Kevin in Neenah on 09/21/21
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Kevin said: Not happy that I had to put almost $400 into an AC unit that I bought from you 3 yrs ago. I will never buy Amana again.
Company Response: We caught this before the review came in, and started working out how to make this right. We reached out to Kevin shortly after this and will cover the work internally under warranty, and only charged for the filter replacement. The technician followed protocol and billed because labor warranty expired.
Posted 1547 days ago.
Dick & Liz in Menasha on 09/20/21
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Dick & Liz said: Anthony did a great job! Personable and professional!
Posted 1547 days ago.
Reagan in Menasha on 09/20/21
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Reagan said: Anthony Is great
Posted 1547 days ago.
Jim in Greenville on 09/20/21
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Posted 1547 days ago.
Russell in Appleton on 09/20/21
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Posted 1547 days ago.
Jeff & Darlene in Kaukauna on 09/20/21
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Posted 1550 days ago.
Pat And Danielle in Appleton on 09/17/21
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Pat And Danielle said: Anthony was great! Thorough and helpful… thanks!
Posted 1550 days ago.
Ron in Appleton on 09/17/21
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Ron said: Very knowledgeable and answered all my questions
Posted 1551 days ago.
Brian in Menasha on 09/16/21
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Posted 1551 days ago.
Paul in Menasha on 09/16/21
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Paul said: Eric is a super tech, and salesperson to boot. He helped us explore and then purchase/install an Ecobee wifi controlled thermostat. Please make sure he’s at the top of his pay grade!
Posted 1552 days ago.
Lana in Menasha on 09/15/21
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Lana said: James was very polite and efficient. We will definitely call The Good Guys again!
Posted 1553 days ago.
Sandy in Greenville on 09/14/21
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Sandy said: Great service and thanks Eric! Eric training new technicians is a great idea!
Posted 1553 days ago.
Mark in Appleton on 09/14/21
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Mark said: Dan was great - explained what he was doing, described the health of the furnace, and gave recommendations for use of the furnace over the winter.
Posted 1553 days ago.
Laura in Appleton on 09/14/21
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Laura said: I love your company! All the techs have been professional and helpful in keeping my ancient boiler alive!
Posted 1553 days ago.
Dan & Lynn in Appleton on 09/14/21
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Posted 1554 days ago.
Reagan in Menasha on 09/13/21
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Reagan said: Anthony and Even We’re very nice and Explained my answers to my questions to me
Posted 1554 days ago.
Warren in Appleton on 09/13/21
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Warren said: Anthony/Evan were "ahead of schedule" and called ahead to see if it would be okay to come early. They introduced themselves and went to work for a routine maintenance of the furnace. Also installed new batteries in the control system and changed new filter(provided by customer). Also explained the Gold upgrade. In the end everything was explained in detail. These are definitely "The Good Guys." We have been a customer for over 20 years!
Posted 1556 days ago.
Mark in Hortonville on 09/11/21
 Verified Customer

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Mark said: We just bought the house that has an oil furnace which we were not familiar with. Nuegi was very informational and took his time to answer all our questions. Very professional and personable. Timeliness was marked down only because he wasn't on time but we did receive a call to let us know he would be late. Great customer service!
Posted 1557 days ago.
Camille in Wrightstown on 09/10/21
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Camille said: Great job as usual. Dan is one of the best of the GOOD GUYS.
Posted 1558 days ago.
Ethan in Appleton on 09/09/21
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Posted 1558 days ago.
Diana in Appleton on 09/09/21
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Diana said: Eric understands and explains the technical details of what's going on with our boiler. That's really important for us as homeowners, because it educates us and empowers us to make informed decisions. Thanks again for another good experience!
Posted 1559 days ago.
Geraldine in Kaukauna on 09/08/21
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Posted 1559 days ago.
Ken & Melissa in Appleton on 09/08/21
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Posted 1559 days ago.
Ronald in Appleton on 09/08/21
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Ronald said: friendly & informative
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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