Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 95)

Posted 1601 days ago.
Kyle in Appleton on 07/28/21
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Posted 1601 days ago.
James & Janet in Appleton on 07/28/21
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Posted 1602 days ago.
Joe in Kaukauna on 07/27/21
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Joe said: Anthony was great. He quickly found the issue (mice!) and proceeded to address the problem quickly. He explained what he was doing along the way and was very pleasant and knowledgeable.
Posted 1603 days ago.
Dan & Toni in Greenville on 07/26/21
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Dan & Toni said: Eric did an excellent job trouble shooting the issue and the Good Guys made sure we were satisfied. Would definitely recommend the Good Guys team.
Posted 1603 days ago.
Alicia in Appleton on 07/26/21
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Alicia said: Thank you for coming out so quickly and for always recommending the most cost effective solution! You guys are great to work with!
Posted 1606 days ago.
Tracey / Tim in Appleton on 07/23/21
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Posted 1606 days ago.
Dan in Appleton on 07/23/21
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Posted 1607 days ago.
Brian & Melanie in Appleton on 07/22/21
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Brian & Melanie said: Dan was great to work with. On time, efficient, and funny.
Posted 1607 days ago.
Sarah in Appleton on 07/22/21
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Sarah said: Eric was timely, knowledgeable, courteous, friendly, and willing to answer all my questions in terms I can understand. Great to work with!!
Posted 1608 days ago.
Jeri in Menasha on 07/21/21
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Jeri said: Wow fast service! James was very professional, while quickly fixing the air conditioner. He presented options regarding my old conditioner with no pressure.
Posted 1608 days ago.
Michael in Appleton on 07/21/21
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Michael said: Eric was great. I remember him from several years ago and forgot to request him last year or this year. I am requesting him now for all future work that can be scheduled. Can you please put this information on my account. Thank you.
Company Response: Sure thing Michael! We updated your notes and we will send Eric when possible. May not be possible in emergency situations but we will try our best! -Dan
Posted 1609 days ago.
Kevin in Appleton on 07/20/21
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Posted 1609 days ago.
Edward in Neenah on 07/20/21
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Edward said: This is the 2nd or 3rd time we have had Anthony service our furnace/ air conditioner & have been very pleased. We asked for his card this time so we can ask for him again when we service our furnace in the fall. We have been very happy with his work.
Posted 1609 days ago.
Chris in Appleton on 07/20/21
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Chris said: We're very happy with the timeliness of the service.
Posted 1610 days ago.
Pat in Hortonville on 07/19/21
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Pat said: Eric was very friendly and very professional!!
Posted 1610 days ago.
Michael in Kimberly on 07/19/21
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Posted 1610 days ago.
Jerry in Little Chute on 07/19/21
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Jerry said: Happy with the service, James was great.
Thank you
Posted 1612 days ago.
Jim & Carol in Menasha on 07/17/21
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Jim & Carol said: Anthony did a fine job.
Tell him thanks from me in regards to the mouse traps and bait. They work like a charm. Hopefully I can Eliminate them before winter so they don’t make my ac unit their winter retreat.
Thanks again,
Jim Van Heertum

Posted 1613 days ago.
William in Kaukauna on 07/16/21
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Posted 1613 days ago.
Lori in Appleton on 07/16/21
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Posted 1613 days ago.
Bill in Greenville on 07/16/21
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Bill said: Eric is awesome! Super nice guy as well. Thank you for fixing the issue today. I appreciate it.
Posted 1613 days ago.
Jen in Appleton on 07/16/21
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Jen said: Was very happy with Dan.. He was honest and very helpful.
Posted 1613 days ago.
Mark & Suzanne in Hortonville on 07/16/21
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Mark & Suzanne said: Eric (all previous employees) have been exceptional.
Posted 1613 days ago.
Shawn in Appleton on 07/16/21
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Shawn said: Eric was fantastic! Very personable, friendly, and professional!
Posted 1614 days ago.
Westscot & Jane in Appleton on 07/15/21
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Westscot & Jane said: Anthony did another wonderful Job !
And thanks to Lisa and Dan for the "Gold Service" scheduling !
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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