Customer Sign InCall Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 10)

Posted 196 days ago.
Chris & Roxanne in Appleton on 11/11/25
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Chris & Roxanne said: On time and professional, always a great experience!
Posted 200 days ago.
Richard & Kathleen in Appleton on 11/07/25
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Posted 200 days ago.
Mark in Hortonville on 11/07/25
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Mark said: Josh did a great job!
Posted 201 days ago.
Laurie & Peter in Appleton on 11/06/25
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Laurie & Peter said: Thank you, Evan ! Very prompt, polite and efficient
Posted 202 days ago.
David & Melody in Appleton on 11/05/25
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David & Melody said: Basic tuneup was done well
Posted 203 days ago.
Ruth in Appleton on 11/04/25
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Ruth said: Eric is great. Always answers my questions well... gives good advice.
Posted 203 days ago.
Bruce in Menasha on 11/04/25
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Bruce said: Very efficient. No problems.
Posted 204 days ago.
Brian in Neenah on 11/03/25
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Posted 206 days ago.
Patti in Greenville on 11/01/25
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Patti said: Dilan and the other technician explained their findings in a way I could understand. They were very thorough and respectful of my property.
Posted 208 days ago.
Matt & Kathy in Appleton on 10/30/25
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Matt & Kathy said: James was hard working and efficient. Nice job and thank you!
Posted 209 days ago.
Carmen in Fremont on 10/29/25
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Posted 209 days ago.
Steven in Appleton on 10/29/25
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Posted 209 days ago.
David & Connie in Kaukauna on 10/29/25
Verified Customer

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David & Connie said: Everything went fine, as usual. James was prompt, courteous, and professional.
Posted 209 days ago.
Christine in Neenah on 10/29/25
Verified Customer

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Christine said: We were impressed that the service person actually spent enough time to find something that might cause a problem somewhere down the line. We are just waiting for a call to tell us when someone will be over to fix it.
Company Response: Hi Christine, we have it in our return queue, and will be reaching out when we have the part ready to go, and time to complete the repair.
Posted 209 days ago.
Steven & Lynn in Appleton on 10/29/25
Verified Customer

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Steven & Lynn said: Josh did a great job! Thank you!
Posted 209 days ago.
Jim in Appleton on 10/29/25
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Jim said: Thanks for being on time and being efficient
Posted 211 days ago.
Jean in Neenah on 10/27/25
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Jean said: I've come to rely on The Good Guys for excellent service! Eric has visited my home for several years and I am always very satisfied with his work and attention to detail. This year has uncovered some issues with the AC that I hope to have corrected in the spring. Thank you
Posted 211 days ago.
Bob in Menasha on 10/27/25
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Posted 211 days ago.
Edward & Laura in Neenah on 10/27/25
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Edward & Laura said: Josh was prompt, friendly & efficient. Everything I wanted & expected in our service call.
Posted 215 days ago.
Barbara in Kimberly on 10/23/25
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Posted 216 days ago.
Elizabeth & Jeff in Neenah on 10/22/25
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Posted 216 days ago.
Brian & Tammy in Menasha on 10/22/25
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Brian & Tammy said: Eric did a great job as always
Posted 216 days ago.
Linda in Fremont on 10/22/25
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Posted 217 days ago.
Lori in Appleton on 10/21/25
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Posted 217 days ago.
Jason in Appleton on 10/21/25
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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