Customer Sign In • Call Tracker

Recent Reviews (Page 9)

Posted 164 days ago.
Carmen in Fremont on 10/29/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 164 days ago.
Steven in Appleton on 10/29/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 164 days ago.
David & Connie in Kaukauna on 10/29/25
 Verified Customer

Overall
Value
Timeliness
Quality
David & Connie said: Everything went fine, as usual. James was prompt, courteous, and professional.
Posted 164 days ago.
Christine in Neenah on 10/29/25
 Verified Customer

Overall
Value
Timeliness
Quality
Christine said: We were impressed that the service person actually spent enough time to find something that might cause a problem somewhere down the line. We are just waiting for a call to tell us when someone will be over to fix it.
Company Response: Hi Christine, we have it in our return queue, and will be reaching out when we have the part ready to go, and time to complete the repair.
Posted 164 days ago.
Steven & Lynn in Appleton on 10/29/25
 Verified Customer

Overall
Value
Timeliness
Quality
Steven & Lynn said: Josh did a great job! Thank you!
Posted 164 days ago.
Jim in Appleton on 10/29/25
 Verified Customer

Overall
Value
Timeliness
Quality
Jim said: Thanks for being on time and being efficient
Posted 166 days ago.
Jean in Neenah on 10/27/25
 Verified Customer

Overall
Value
Timeliness
Quality
Jean said: I've come to rely on The Good Guys for excellent service! Eric has visited my home for several years and I am always very satisfied with his work and attention to detail. This year has uncovered some issues with the AC that I hope to have corrected in the spring. Thank you
Posted 166 days ago.
Bob in Menasha on 10/27/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 166 days ago.
Edward & Laura in Neenah on 10/27/25
 Verified Customer

Overall
Value
Timeliness
Quality
Edward & Laura said: Josh was prompt, friendly & efficient. Everything I wanted & expected in our service call.
Posted 170 days ago.
Barbara in Kimberly on 10/23/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 171 days ago.
Elizabeth & Jeff in Neenah on 10/22/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 171 days ago.
Brian & Tammy in Menasha on 10/22/25
 Verified Customer

Overall
Value
Timeliness
Quality
Brian & Tammy said: Eric did a great job as always
Posted 171 days ago.
Linda in Fremont on 10/22/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 172 days ago.
Lori in Appleton on 10/21/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 172 days ago.
Jason in Appleton on 10/21/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 172 days ago.
John & Judith in Hilbert on 10/21/25
 Verified Customer

Overall
Value
Timeliness
Quality
John & Judith said: Great service. Answered all my questions patiently and with a smile. Josh rocks!
Posted 173 days ago.
Lynn in Neenah on 10/20/25
 Verified Customer

Overall
Value
Timeliness
Quality
Lynn said: Evan was as professional and polite as always!
Posted 173 days ago.
Rachel in Appleton on 10/20/25
 Verified Customer

Overall
Value
Timeliness
Quality
Rachel said: Dilan was on time and did the tuneup in a timely manner. I'm confident I'll have a good winter with my furnace. Thank you!
Posted 173 days ago.
Mike & Julie in Appleton on 10/20/25
 Verified Customer

Overall
Value
Timeliness
Quality
Mike & Julie said: As usual, Eric was great!
Posted 176 days ago.
Robert & Terri in Appleton on 10/17/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 177 days ago.
Eugene & Nancy in Appleton on 10/16/25
 Verified Customer

Overall
Value
Timeliness
Quality
Eugene & Nancy said: The tune-up was done efficiently and covered everything required. We are comfortable that our furnance will function perfectly all winter.
Posted 177 days ago.
Luise in Fremont on 10/16/25
 Verified Customer

Overall
Value
Timeliness
Quality
Luise said: We are very pleased with the efficient and friendly service.
Posted 177 days ago.
Christy in Appleton on 10/16/25
 Verified Customer

Overall
Value
Timeliness
Quality
Christy said: As always, Eric was very friendly, knowledgeable & efficient. As long as your technicians are as great as Eric, we'll keep trusting "TheGoodGuys" for all our HVAC needs.
Posted 177 days ago.
Richard in Menasha on 10/16/25
 Verified Customer

Overall
Value
Timeliness
Quality
Richard said: As always, the service was excellent.
Posted 177 days ago.
Chris & Lisa in Appleton on 10/16/25
 Verified Customer

Overall
Value
Timeliness
Quality
Chris & Lisa said: Eric always does an excellent job! Always professional.
Thanks
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2026 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status