Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 11)

Posted 157 days ago.
Shari in Neenah on 07/11/25
Verified Customer

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Shari said: As always, Evan was amazing to work with. I love that I have continuity with him always servicing my furnace and AC. This gives me a sense of security that since he 'knows' my equipment, he can even better tell if something is amiss. I love that Evan keeps me informed of what is going on and answers my questions, while explaining the whys and wherefores.
Posted 157 days ago.
Jerry in Little Chute on 07/11/25
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Posted 159 days ago.
Lisa in Appleton on 07/09/25
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Lisa said: I am extremely grateful for the service. :) Still waiting for a follow-up on full-replacement (heating + cooling system) estimates. Thank you, Lisa C. Daane
Company Response: Lisa, just looked to see where this was and it was on the estimator's schedule to reach out to you today so it looks like you should be getting a call soon :) -Dan C (Owner)
Posted 159 days ago.
Steve & Ann in Appleton on 07/09/25
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Steve & Ann said: Eric the technician was very professional, knowledgeable and friendly. Made me at ease with the quality of work performed.
Posted 159 days ago.
Joel & Kim in Menasha on 07/09/25
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Joel & Kim said: Evan was friendly and did a nice job of explaining the changes he made.
Posted 160 days ago.
Beth in Greenville on 07/08/25
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Beth said: Evan was professional & completed the job well. Thanks Evan!
Posted 160 days ago.
Peter & Kay in Appleton on 07/08/25
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Peter & Kay said: Thanks Good Guys. Eric did a great job on my AC tune up. He explained everything and didn't mind working in the rain.😆
Posted 160 days ago.
Ron & Tami in Appleton on 07/08/25
Verified Customer

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Ron & Tami said: Eric was personable, helpful and knowledgeable. I asked numerous questions and he answered in language I understood. Thank you Eric!
Posted 163 days ago.
Roy & Sandy in Combined Locks on 07/05/25
Verified Customer

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Roy & Sandy said: The office personnel is very friendly also
Posted 165 days ago.
Donna in Appleton on 07/03/25
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Posted 166 days ago.
Carol Jean in Neenah on 07/02/25
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Carol Jean said: Very knowledgeable and friendly!
Posted 168 days ago.
Dan & Lynn in Appleton on 06/30/25
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Dan & Lynn said: Dilan did a great job and was respectful and friendly
Posted 171 days ago.
Sara in Appleton on 06/27/25
Verified Customer

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Sara said: Thanks to Josh for great service today!
Posted 171 days ago.
Susan in Wrightstown on 06/27/25
Verified Customer

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Susan said: Evan was great. Equipment is running fine and he said whatever we are doing, don't change a thing. Appreciate the coupons that brought the bill to what I think we paid last year. Also talked about tariffs and how that might impact parts or equipment and he said if you have it in stock, no uncharge...I really appreciate your work ethic and thank Evan for his attention to our furnace and A/C.
Posted 171 days ago.
Ray & Ellen in Appleton on 06/27/25
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Ray & Ellen said: He was on time and explained everything he was doing.
Posted 172 days ago.
Pete in Appleton on 06/26/25
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Posted 172 days ago.
Richard in Neenah on 06/26/25
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Richard said: Great.
Posted 173 days ago.
Edward in Appleton on 06/25/25
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Edward said: ERIC WAS right on time. Checked everything over and explained all.
Great job
thanks!
Posted 174 days ago.
Paul & Nicole in Hortonville on 06/24/25
Verified Customer

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Paul & Nicole said: Josh is super nice, informative, and does a great job each time he has been here!
Posted 175 days ago.
Shannon in Appleton on 06/23/25
Verified Customer

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Shannon said: Eric is great! Efficient and informative. Thanks Good Guys
Posted 177 days ago.
Bobbi in Fremont on 06/21/25
Verified Customer

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Bobbi said: Evan did a very thorough and professional job. A very to personal young man. Job well done.
Posted 178 days ago.
Michelle in Appleton on 06/20/25
Verified Customer

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Michelle said: Evan was very professional, courteous and efficient.
Posted 179 days ago.
Kevin & Carol in Hortonville on 06/19/25
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Kevin & Carol said: Never have had a bad experience, prompt, great service and knowledgeable techs!
Posted 179 days ago.
Tom in Appleton on 06/19/25
Verified Customer

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Tom said: Evan was very professional and did a great job!!!
Posted 179 days ago.
Daniel in Appleton on 06/19/25
Verified Customer

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Daniel said: Eric performed way above expectations. Caulking holes that mice were probably entering the basement and offering advice to keep mice out of the basement
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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