Posted 1699 days ago. Mary in Appleton on 12/21/20 Verified Customer
Overall
Value
Timeliness
Quality
Mary said: Mike was very nice, competent and friendly. He finished up in timely fashion and reviewed his findings with me. All-in-all, another great experience with The Good Guys!
Posted 1699 days ago. Jean in Neenah on 12/21/20 Verified Customer
Overall
Value
Timeliness
Quality
Jean said: Thanks for the rapid response to my problem. Erick did a wonderful job investigating my issue and correcting the problem causing it. MERRY Christmas!
Posted 1700 days ago. Chad in Appleton on 12/20/20 Verified Customer
Overall
Value
Timeliness
Quality
Chad said: The tech was courteous and informative. It was good to hear everything was operating well.
Posted 1701 days ago. Douglas in Greenville on 12/19/20 Verified Customer
Overall
Value
Timeliness
Quality
Douglas said: Jeff... your rep, Eric did a great job... just great !! We are very appreciative of your committment to service.. and our Amana 96 % 60,000 BTU variable speed furnace, you installed is working fine. Again, many thanks for taking care of us old guys.. I am 92 years young... ta ta Duggers
Posted 1702 days ago. John in Appleton on 12/17/20 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1703 days ago. Robert in Greenville on 12/17/20 Verified Customer
Overall
Value
Timeliness
Quality
Robert said: He explained things to me when I asked, wore a mask the whole time here, and was very personable. Great service
Posted 1703 days ago. Grant in Appleton on 12/17/20 Verified Customer
Overall
Value
Timeliness
Quality
Grant said: Eric found the real problem quickly and fixed it. Great service, great technicians!
Posted 1705 days ago. Kevin in Appleton on 12/14/20 Verified Customer
Overall
Value
Timeliness
Quality
Kevin said: Another great experience.
Posted 1706 days ago. Gary in Shiocton on 12/14/20 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1709 days ago. Jamie in Appleton on 12/11/20 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1709 days ago. Mark in Hortonville on 12/10/20 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1710 days ago. David in Menasha on 12/09/20 Verified Customer
Overall
Value
Timeliness
Quality
David said: Eric was very friendly, knowledgeable, polite. he was just a pleasure to have work on our furnace today. Even checked to see if the part that was being replaced was under warranty, it was and saved me quite a lot of money. Awesome employee. Would like to request him every time I need help with my furnace. Thank you
Posted 1711 days ago. Brian in Menasha on 12/09/20 Verified Customer
Overall
Value
Timeliness
Quality
Brian said: Eric is great good job
Posted 1711 days ago. Jill in Neenah on 12/09/20 Verified Customer
Overall
Value
Timeliness
Quality
Jill said: Nobody wants a broken furnace. When mine broke, I knew who to call. Job was done quickly and my house was warm again. Anthony was friendly and explained everything to me. Thanks!
Posted 1711 days ago. Jim in Neenah on 12/09/20 Verified Customer
Overall
Value
Timeliness
Quality
Jim said: Anthony was great and very helpful. Friendly and deserving a raise. He even took some time to talk to our dog. Looking forward to seeing him next year. Jim & Judy Gilbert Neenah Wis.
Posted 1711 days ago. Melissa in Menasha on 12/08/20 Verified Customer
Overall
Value
Timeliness
Quality
Melissa said: Mike did a great job. During this time with COVID he showed up with a mask on and wore it the whole time. Very professional and kind!!
Posted 1711 days ago. Paul in Neenah on 12/08/20 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1711 days ago. Theresa in Appleton on 12/08/20 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1711 days ago. Jim in Appleton on 12/08/20 Verified Customer
Overall
Value
Timeliness
Quality
Jim said: Dan was very pleasant and did a nice job.
Posted 1712 days ago. Eric in Appleton on 12/08/20 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1712 days ago. Ron & Kim in Neenah on 12/08/20 Verified Customer
Overall
Value
Timeliness
Quality
Ron & Kim said: Anthony has always been a great guy and a super technician. I always ask for him. Neat, timely and ever professional!
Posted 1713 days ago. Mark & Suzanne in Hortonville on 12/07/20 Verified Customer
Overall
Value
Timeliness
Quality
Mark & Suzanne said: Very calm, efficient, explained things well, very helpful and discussed options for the future.
Posted 1715 days ago. Kim in Larsen on 12/05/20 Verified Customer
Overall
Value
Timeliness
Quality
Kim said: Dan took the time to answer my questions. He provided helpful suggestions.
Posted 1715 days ago. Ty & Lori in Neenah on 12/04/20 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1718 days ago. Jeff & Kathy in Appleton on 12/02/20 Verified Customer