Customer Sign InCall Tracker

Recent Reviews (Page 108)

Posted 1843 days ago.
Westscot & Jane in Appleton on 08/03/20
Verified Customer

Overall
Value
Timeliness
Quality
Westscot & Jane said: Prompt Monday follow up on a voice mail message left on a Sunday was much appreciated!
Posted 1845 days ago.
Luis & Heidi in Kimberly on 08/01/20
Verified Customer

Overall
Value
Timeliness
Quality
Luis & Heidi said: The only thing that I didn’t like was that I got a phone call telling me he was going to be late about 30 minutes, and he showed up an hour later, other than that he was great.
Company Response: Thank you for the honest feedback, it really does help.
Posted 1846 days ago.
Stanley in Larsen on 07/31/20
Verified Customer

Overall
Value
Timeliness
Quality
Stanley said: I work for a company that rarely lets us give 5's when reviewing because they say that leaves out room for improvement. However, everything was fine. My neighbor said to always ask for Tony because he's a great technician but she thinks he has retired.
Posted 1846 days ago.
Victoria & Mike in Appleton on 07/30/20
Verified Customer

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Value
Timeliness
Quality
Victoria & Mike said: Mike is the best!!! He’s very knowledgeable, experienced and polite man.

Posted 1847 days ago.
Andrew in Menasha on 07/30/20
Verified Customer

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Value
Timeliness
Quality
Andrew said: The technician was very good and very informative. He explained how the system works in an easy way to understand and was very knowledgeable. I will definitely keep using you guys. Thanks!
Posted 1847 days ago.
Dennis in Appleton on 07/30/20
Verified Customer

Overall
Value
Timeliness
Quality
Dennis said: Anthony was very professional, very thorough and very knowledgeable.
Posted 1847 days ago.
Don in Neenah on 07/29/20
Verified Customer

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Value
Timeliness
Quality
Don said: This was my first experience with JAMES. As a master electrician, and qualified in all aspects of HVAC work, he was AWESOME!! I'm sure we will have a good relationship when he continues to work on my HVAC system. Please compliment from me!!

Thank you.
Don Ehrenberg
Posted 1848 days ago.
John & Beverly in Appleton on 07/29/20
Verified Customer

Overall
Value
Timeliness
Quality
John & Beverly said: Mike was on-time, professional and tidy. We give him an A+. In fact, when we were saying goodby and thank you, he noticed a wasp nest hole under our front porch. Again we thank him for his service and hope he will be the one for our air conditioner service next year.

DF3KA
Posted 1848 days ago.
John & Judy in Neenah on 07/28/20
Verified Customer

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Value
Timeliness
Quality
Posted 1849 days ago.
Ryan in Little Chute on 07/28/20
Verified Customer

Overall
Value
Timeliness
Quality
Ryan said: This was exceptional service, considering it was same-day service for A/C issues in late July. This is another reason why I keep coming back to C & W for my heating and cooling needs. You won my loyalty previously, and this reiterates it. Thank you.
Company Response: Thank you so much for those kind words. It means a lot to everyone here!
Posted 1849 days ago.
Beth in Sherwood on 07/28/20
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1850 days ago.
Douglas in Greenville on 07/27/20
Verified Customer

Overall
Value
Timeliness
Quality
Douglas said: overall excellent; one small problem... service rep did not set our thermostat back to its original setting. It was left seven degrees cooler than scheduled. Not a problem.. we caught soon enough.
Company Response: Sorry about that Douglas. Glad you caught that quickly! -DC
Posted 1852 days ago.
Brian in Neenah on 07/25/20
Verified Customer

Overall
Value
Timeliness
Quality
Brian said: Mike was on time, friendly and knowledgeable. He does a great job when he services our air conditioner and our furnace. Mike always answers any questions we may have in either unit.
Posted 1852 days ago.
James in Hortonville on 07/25/20
Verified Customer

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Value
Timeliness
Quality
Posted 1853 days ago.
Nikki in Menasha on 07/24/20
Verified Customer

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Value
Timeliness
Quality
Posted 1855 days ago.
Kathy in Menasha on 07/22/20
Verified Customer

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Value
Timeliness
Quality
Posted 1855 days ago.
Chad in Little Chute on 07/22/20
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1855 days ago.
Michael in Appleton on 07/21/20
Verified Customer

Overall
Value
Timeliness
Quality
Michael said: Dan did a great job and I appreciated that he didn’t hesitate to consult with Jeff on multiple previous visits for advice with a difficult AC problem.
Posted 1856 days ago.
Edward & Carol in Oshkosh on 07/21/20
Verified Customer

Overall
Value
Timeliness
Quality
Posted 1856 days ago.
Christy in Appleton on 07/21/20
Verified Customer

Overall
Value
Timeliness
Quality
Christy said: Great job, as usual! Your technicians are not only highly skilled, but they're friendly & personable as well. That's why I always call the "Good Guys". :)
Company Response: Thank you so much Christy! It's a pleasure as always to work with you too.
Posted 1857 days ago.
David in Appleton on 07/20/20
Verified Customer

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Value
Timeliness
Quality
Posted 1857 days ago.
Michelle in Shiocton on 07/20/20
Verified Customer

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Value
Timeliness
Quality
Posted 1858 days ago.
Harley in Neenah on 07/19/20
Verified Customer

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Value
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Quality
Posted 1861 days ago.
Dan in Menasha on 07/16/20
Verified Customer

Overall
Value
Timeliness
Quality
Dan said: Our service man was awesome!
Posted 1862 days ago.
Jenni & Jeff in Combined Locks on 07/14/20
Verified Customer

Overall
Value
Timeliness
Quality
Jenni & Jeff said: Dan was so helpful and professional. Dan asked if I wanted him to wear a mask. I agreed as I am in the high risk category for Covid 19, and he happily agreed to it. He explained everything in easy to understand language and gave tips throughout the visit. The cherry on top was that he was very nice and friendly.

My family has used your company since I was a child. When I got my own house I continued using you, due to the great customer service you provided to my parents. I am proudly a second generation customer of yours. Keep up the great work!
Company Response: Your kind words mean so much to all of us here, THANK YOU so very very much. Hope you and your family stay safe and healthy though these interesting times. Looking forward to working with you again in the future! -DC
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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