Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 12)

Posted 180 days ago.
Alex & Emily in Appleton on 06/18/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 181 days ago.
Ruth in Appleton on 06/17/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 181 days ago.
Diane in Appleton on 06/17/25
 Verified Customer

Overall
Value
Timeliness
Quality
Diane said: Evan was great! On time, professional and courteous. :o)
Posted 182 days ago.
Elaine in Appleton on 06/16/25
 Verified Customer

Overall
Value
Timeliness
Quality
Elaine said: Eric was very professional and knows his work. He was very enjoyable.
Posted 183 days ago.
Mike & Darcy in Neenah on 06/15/25
 Verified Customer

Overall
Value
Timeliness
Quality
Mike & Darcy said: Took time to answer questions.
Posted 184 days ago.
Chuck & Cheryl in Appleton on 06/14/25
 Verified Customer

Overall
Value
Timeliness
Quality
Chuck & Cheryl said: Eric is the best! Expert in his field, kind, always considerate & conscientious.
Posted 185 days ago.
Pat & Mary in Appleton on 06/13/25
 Verified Customer

Overall
Value
Timeliness
Quality
Pat & Mary said: Eric was very pleasant to work with, patient and knowledgeable.
Posted 187 days ago.
Clay in Appleton on 06/11/25
 Verified Customer

Overall
Value
Timeliness
Quality
Clay said: James was great. Explained everything thoroughly and was very professional.
Posted 187 days ago.
Michael in Appleton on 06/11/25
 Verified Customer

Overall
Value
Timeliness
Quality
Michael said: The Good Guys always provides great service.
Posted 187 days ago.
Mike & Pam in Appleton on 06/11/25
 Verified Customer

Overall
Value
Timeliness
Quality
Mike & Pam said: Eric is solid, professional and trustworthy, he's great to have on our team too !
Posted 188 days ago.
Richard & Kathleen in Appleton on 06/10/25
 Verified Customer

Overall
Value
Timeliness
Quality
Richard & Kathleen said: Everything went as scheduled. The technician was friendly and professional.
Posted 188 days ago.
Al in Appleton on 06/10/25
 Verified Customer

Overall
Value
Timeliness
Quality
Al said: Eric was very knowledgeable and informative. We were very pleased with the service.
Posted 189 days ago.
Jim & Janet in Appleton on 06/09/25
 Verified Customer

Overall
Value
Timeliness
Quality
Jim & Janet said: Another great job by the "Good Guys"
Posted 189 days ago.
Edward & Laura in Neenah on 06/09/25
 Verified Customer

Overall
Value
Timeliness
Quality
Edward & Laura said: I forgot to buy furnace filters after we used the last one. Matt was very helpful in changing that for me. As always we were pleased with your service.
Posted 189 days ago.
Chris & Mary in Appleton on 06/09/25
 Verified Customer

Overall
Value
Timeliness
Quality
Chris & Mary said: Josh did an amazing job with my AC tune-up! Very thorough and great customer service!
Posted 189 days ago.
Chris & Lisa in Appleton on 06/09/25
 Verified Customer

Overall
Value
Timeliness
Quality
Chris & Lisa said: Our tech, Erich, has done, as always a highly professional, excellent job!
Thanks!
Posted 191 days ago.
Jeff & Amy in Appleton on 06/07/25
 Verified Customer

Overall
Value
Timeliness
Quality
Jeff & Amy said: Eric was very thorough and explained everything he was doing to us. Great experience as always!
Posted 192 days ago.
Shannon in Appleton on 06/06/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 192 days ago.
Dennis in Oshkosh on 06/06/25
 Verified Customer

Overall
Value
Timeliness
Quality
Dennis said: Evan and The Good Guys are the best. Always great communication ahead of and after the service. THANK YOU!
Posted 192 days ago.
Mark & Mary in Kimberly on 06/06/25
 Verified Customer

Overall
Value
Timeliness
Quality
Mark & Mary said: This was one of my best appointments. Evan was on time, professional, kind, pleasant and efficient. It is so good to work with someone like Evan and look forward to continuing our relationship.
Posted 192 days ago.
Jason in Menasha on 06/06/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 192 days ago.
Bob in Appleton on 06/06/25
 Verified Customer

Overall
Value
Timeliness
Quality
Bob said: Matt did an outstanding job in servicing my 10 year old Amana Air Conditioner.
Posted 193 days ago.
Jim in Appleton on 06/05/25
 Verified Customer

Overall
Value
Timeliness
Quality
Jim said: Our service was excellent and thorough, the communication was superb and friendly, price very reasonable
Posted 193 days ago.
Jacob in Appleton on 06/05/25
 Verified Customer

Overall
Value
Timeliness
Quality
Jacob said: Eric was great. Personable and efficient. Did push but instead gave great advice which I plan on following.
Posted 193 days ago.
James & Su in Appleton on 06/05/25
 Verified Customer

Overall
Value
Timeliness
Quality
James & Su said: Eric called to ask if he could arrive early🥳. He was efficient and did excellent work!
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status