Customer Sign InCall Tracker

Recent Reviews (Page 12)

Posted 218 days ago.
Dave in Appleton on 12/04/25
Verified Customer

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Quality
Posted 218 days ago.
Tracy in Appleton on 12/04/25
Verified Customer

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Tracy said: I’ve used you all for years my only complaint is that he didn’t use covers over his wet dirty boots and when he was done he went to his truck for over 10 minutes before coming back with my paperwork. Just didn’t seem right. It’s the first time I had this technician
Company Response: Tracy thank you so much for the input on this. He should be using covers and I'm surprised he didn't. We'll make sure that doesn't happen again. The 10 minutes before coming back, I'm not sure if he was entering your information into our system, or he could be helping another technician.
Posted 218 days ago.
Thomas in Appleton on 12/04/25
Verified Customer

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Thomas said: Dilan arrived on time and did everything needed. He communicated results very well and gave advise for future. He did a great job. Will look forward to next time.
Posted 218 days ago.
Al in Appleton on 12/04/25
Verified Customer

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Al said: Eric does a great job & provides great information
Posted 219 days ago.
Wanda in Hortonville on 12/03/25
Verified Customer

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Posted 219 days ago.
Aaron & Magdalene in Appleton on 12/03/25
Verified Customer

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Aaron & Magdalene said: Josh was very friendly and did a great job!! Thanks for the great service!
Posted 219 days ago.
Richard in Neenah on 12/03/25
Verified Customer

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Richard said: Technician was on time,very friendly and answered any questions I had.
Posted 221 days ago.
Larry in Appleton on 12/01/25
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Posted 221 days ago.
Dennis & Kristine in Appleton on 12/01/25
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Dennis & Kristine said: Goes over and above what I would expect from a service guy!
Posted 223 days ago.
Joe in Appleton on 11/30/25
Verified Customer

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Posted 228 days ago.
Mary in Neenah on 11/25/25
Verified Customer

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Posted 228 days ago.
Mike in Appleton on 11/24/25
Verified Customer

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Quality
Posted 231 days ago.
Joel in Hortonville on 11/21/25
Verified Customer

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Posted 231 days ago.
Tom & Michelle in Appleton on 11/21/25
Verified Customer

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Tom & Michelle said: Dilan did an amazing job! We had a significant issue with our furnace, and he was very thorough in explaining the issue and next steps, as well as putting my mind at ease from a safety perspective.
Posted 232 days ago.
Randy in Menasha on 11/21/25
Verified Customer

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Quality
Randy said: Couldn’t ask for better service or a more competent person to do our tuneup
Posted 232 days ago.
Gary & Cheryl in Little Chute on 11/20/25
Verified Customer

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Quality
Gary & Cheryl said: Jeremiah was very Pleasent to talk to and explained any of my questions I had. He was thorough in checking the furnace over all operation.
Posted 232 days ago.
Jay in Appleton on 11/20/25
Verified Customer

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Posted 232 days ago.
Rosann in Greenville on 11/20/25
Verified Customer

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Rosann said: I always receive kind n professional service from Good Guys! Josh always answers my questions so I understand- I have alot of trust in your company! Ty!
Posted 233 days ago.
Michael & Ellen in Kimberly on 11/20/25
Verified Customer

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Posted 233 days ago.
Larry & Nancy in New London on 11/19/25
Verified Customer

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Larry & Nancy said: Well done and cleaned 🧹 very friendly
Posted 233 days ago.
Westscot & Jane in Appleton on 11/19/25
Verified Customer

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Westscot & Jane said: Eric was on time and on point.
Posted 234 days ago.
Jeff & Debbie in Little Chute on 11/18/25
Verified Customer

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Jeff & Debbie said: As always, friendly, quality service.
Posted 238 days ago.
John & Judy in Neenah on 11/15/25
Verified Customer

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Quality
Posted 239 days ago.
Bill in Appleton on 11/13/25
Verified Customer

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Bill said: Josh worked on our furnace today getting it tuned for winter. He did a good job checking every part of it and changing the filter too. He also took a look at our Aprilair humidifier and changed its filter. He explained how to set the thermostat for the Aprilair to maximize its benefits. We have had the Good Guys in here almost yearly for the winter checkup. They are always patient with us . We appreciate Josh's efforts and help.
Posted 240 days ago.
Alex & Emily in Appleton on 11/12/25
Verified Customer

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Alex & Emily said: Eric is always so nice and spot on with every step of everything he does. He even got our furnace to run 1.5% more efficient. Which is just awesome!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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