Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 113)

Posted 1916 days ago.
Mark & Suzanne in Hortonville on 09/16/20
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Mark & Suzanne said: Very nice and extremely professional technician!
Posted 1917 days ago.
Tom & Sharon in Appleton on 09/15/20
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Posted 1917 days ago.
Bruce in Appleton on 09/15/20
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Posted 1918 days ago.
Bob in Neenah on 09/14/20
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Posted 1918 days ago.
Mark in Hortonville on 09/14/20
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Posted 1918 days ago.
Camille in Wrightstown on 09/14/20
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Camille said: Dan is the best guy of the Good Guys! Thanks
Posted 1918 days ago.
Tia & Chris in Hortonville on 09/14/20
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Posted 1922 days ago.
Westscot & Jane in Appleton on 09/10/20
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Westscot & Jane said: Mike arranged same-day technician service after I called this morning. Dan did a great job attending to some needed repairs. the Good Guys come thru again!
Posted 1922 days ago.
Carla & Chad in Appleton on 09/10/20
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Posted 1922 days ago.
Lori in Appleton on 09/10/20
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Lori said: Love working with your company
Posted 1922 days ago.
Jennifer in Menasha on 09/10/20
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Jennifer said: As always awesome! Love working with you guys!
Posted 1923 days ago.
Mike in Appleton on 09/09/20
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Mike said: quick response, since we called Tuesday morning, Mike worked with Anthony, Anthony was here polite and professional, just another terrific experience with the " Good Guys "
Posted 1923 days ago.
Mark in Appleton on 09/09/20
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Mark said: Mike did a great job explaining all that was going on with the unit. Very professional!
Posted 1924 days ago.
Amy & Brian in Oshkosh on 09/08/20
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Amy & Brian said: Thanks for offering this free tune up!
Posted 1924 days ago.
Russell in Appleton on 09/08/20
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Posted 1927 days ago.
Ron in Appleton on 09/05/20
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Ron said: Good experience.....good advice
Posted 1928 days ago.
Debbie in Appleton on 09/04/20
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Posted 1928 days ago.
Paige in Appleton on 09/04/20
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Paige said: As usual, Eric was prompt & efficient. Always a joy working with the team - can’t say we’ve ever had a bad experience, which I truly appreciate. Thank you!
Posted 1928 days ago.
Alex in Appleton on 09/04/20
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Alex said: Eric was very friendly and informative. He did an amazing job that will make us come back to your company for any of our HVAC needs!
Posted 1929 days ago.
Susan in Appleton on 09/03/20
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Posted 1929 days ago.
Jamie in Neenah on 09/03/20
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Posted 1930 days ago.
Richard & Denise in Appleton on 09/02/20
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Richard & Denise said: Eric was knowledgeable and offered helpful hints to control temperature during change of seasons.
He also walked me through the discrepancy of charges that were billed.
Would recommend The Good Guys to anyone!
Posted 1932 days ago.
Christine in Appleton on 08/31/20
Verified Customer

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Christine said: Eric is always extremely professional, friendly, helpful and knowledgeable. He is an excellent representative for your business. Appreciate him taking the time to explain things in an easy-to-understand way when I ask questions. He always treats me with respect and care. I appreciate working with him!
Posted 1932 days ago.
Peter in Appleton on 08/31/20
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Peter said: The technician was informative, timely and answered all my questions.
Thanks
Posted 1932 days ago.
Richard & Dawn in Appleton on 08/31/20
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Richard & Dawn said: Mike was efficient as always.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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