The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.
Recent Reviews (Page 114)
Posted 1932 days ago. Lisa in Appleton on 08/31/20 Verified Customer
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Lisa said: Mike did a great job
Posted 1935 days ago. Jessica in Appleton on 08/28/20 Verified Customer
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Posted 1936 days ago. Kristy in Fremont on 08/27/20 Verified Customer
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Posted 1936 days ago. John in Appleton on 08/27/20 Verified Customer
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John said: Mike has & still does great work & along with letting us know if we need help or have any questions in the future,he will always be there for us at anytime day or night!.My wife & I already have known that with are trust in him from day 1!
Posted 1937 days ago. Jerry in Appleton on 08/26/20 Verified Customer
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Jerry said: Eric is always prompt, friendly and extremely courteous. He is very thorough and pays attention to every detail as a heating and air technician.
Posted 1938 days ago. Craig & Sue in Greenville on 08/25/20 Verified Customer
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Craig & Sue said: Dan was late today(5min) which was unusual for your employees.
Posted 1938 days ago. Nikki in Appleton on 08/25/20 Verified Customer
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Nikki said: Dan always does a great job!
Posted 1938 days ago. Geraldine in Kaukauna on 08/25/20 Verified Customer
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Posted 1939 days ago. Matt in Menasha on 08/24/20 Verified Customer
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Matt said: Great response time, and Mike was fantastic. Answered all my questions and performed the work efficiently. Very happy.
Posted 1939 days ago. Nichole in Appleton on 08/24/20 Verified Customer
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Posted 1941 days ago. Shelley in Menasha on 08/22/20 Verified Customer
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Posted 1942 days ago. Ken & Melissa in Appleton on 08/21/20 Verified Customer
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Posted 1942 days ago. Rick & Debra in Greenville on 08/21/20 Verified Customer
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Posted 1943 days ago. Juanita in Appleton on 08/20/20 Verified Customer
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Juanita said: Dan did a great job as usual. Please have Dan come back again next year. He is punctual, thorough, and communicates well with customer. A+ Thanks for great service.
Posted 1943 days ago. Willa in Appleton on 08/20/20 Verified Customer
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Posted 1943 days ago. Theresa in Kimberly on 08/20/20 Verified Customer
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Posted 1944 days ago. Ryan in Appleton on 08/19/20 Verified Customer
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Ryan said: Jeff was super helpful, personable, and professional. Mike was also incredibly friendly and knowledgeable. You guys really are the good guys!!!
Posted 1944 days ago. Peter in Neenah on 08/19/20 Verified Customer
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Peter said: Dan did a good job of explaining what he was doing and answered my questions completely.
Posted 1944 days ago. Jackie in Menasha on 08/19/20 Verified Customer
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Posted 1947 days ago. Tom & Mary in Shiocton on 08/16/20 Verified Customer
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Posted 1949 days ago. Amanda in Menasha on 08/14/20 Verified Customer
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Amanda said: Mike was knowledgable and answered all questions I had. He was efficient and friendly. Would recommend!
Posted 1950 days ago. Tom & Kim in Hortonville on 08/13/20 Verified Customer
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Tom & Kim said: It's always a good experience when dealing with The Good Guys!
Posted 1950 days ago. Lori in Menasha on 08/13/20 Verified Customer
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Posted 1950 days ago. Maren in Neenah on 08/13/20 Verified Customer
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Maren said: We appreciate the friendliness and ease of making appointments and getting information from technician(s). Thanks again for a great experience!
Posted 1951 days ago. Westscot & Jane in Appleton on 08/12/20 Verified Customer
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Westscot & Jane said: The Good Guys responded quickly and took care of our air conditioning problem on a hot summer day!