Jenni & Jeff said: We appreciate James coming to our home for an emergency call this afternoon. We were disappointed that he didn’t wear a mask when he was in our house.

I have underlying health issues that put me at a higher risk for COVID 19. Based on this, we asked James to put on a mask. He said he really didn’t need one if my husband socially distanced himself. He begrudgingly put on a mask after my husband insisted on it.

I don’t want James to get in trouble for this. Instead, I ask that you use this instance as a training opportunity/reminder for your technicians to always wear a mask when in a customer’s house.

Thanks for all of your help over the years! We are loyal customers and will continue to use The Good Guys for all of our future heating and cooling needs.

Sara said: Mike was outstanding as usual, thank you for taking care of us!

Paul said: Every time I need service it has been exceptional! I can't say enough good things about the support I get from the Good Guys!

Ken & Lori said: James quickly diagnosed and repaired the issue as always! His positive attitude and high level of professionalism and expertise are always refreshing and greatly appreciated!

Randy said: Anthony did an excellent job.

Mark said: Mike was awesome I give him a A+ rating. He explained everything to me before and after the clean and tune. Very knowledgeable and easy to talk to! Great guy.

Christian said: Tech came early. No problems at all.

Samantha said: He did a great job.

Charles said: Thank you for taking care of my furnace!

Aleana said: Great service and tech was polite, friendly, and even wore a mask. Thanks

Luke said: Thanks again, Mike! We appreciate your honesty and positive attitude!

Luke & Hannah said: Mike was very helpful, friendly, and knowledgeable!

Shari said: Great job - very happy

Jeri said: Anthony was great, very professional.

Kelley said: Always great service!

Jim said: Eric always does great work and is very pleasant. He always shares his knowledge

Kurt said: Thorough as always. Tony is knowledgeable and gives it to us straight. Excellent work!

Jim said: Dan , was prompt, helpful and thorough. I couldn't ask for better hvac tech .