Allen said: Everything went great.

Jean said: Eric arrived (after calling)early and completed the furnance check in a timely manner. I could not ask for any better service!

Krystyna said: Eric was wonderful as usual. Very knowledgeable and friendly.

Jeff & Vicki said: Eric is a very professional service tech

Robert said: my tech asked me about wearing a mask, so he was respectful of that issue if i wanted him to wear one.
Kept proper distance and answered my questions... nice younger guy!
As usual, good service from the good guys.

Jeff / Linda said: Mike is knowledgeable, experienced, personable, provides great advice and does a great job.

Ken said: Dude was excellent

Kim & Joel said: Tech was very friendly, explained what he did in an easy to understand manner

Brian & Janet said: James was professional and quick. He explained the parts he had to replace to me in a easy to understand way. He did a great job.

John said: Mike is very knowledgeable, thorough, trustworthy, and friendly. Five stars service and advice. Highly recommend The Good Guys and Mike.

Allan & Rachelle said: Anthony was Great. Very personable, friendly and helpful.

Steve said: Mike was friendly, helpful, masked-up and comfortable to have in our home. He fixed a problem in our record with filter size and will make a second trip over to get our filter installed. And it's always nice to have a veteran at hand! Thank you, Mike! -- The Wares

Jenni & Jeff said: We always enjoy working with Dan. He is pleasant and full of knowledge.

Dan was able to get our heat back up and running in under 2 hours. Hooray!

Chad said: Everything was great. Communication prior to visit was appreciated. Work and explanation for a new homeowner like myself was excellent.

Jenni & Jeff said: We appreciate James coming to our home for an emergency call this afternoon. We were disappointed that he didn’t wear a mask when he was in our house.

I have underlying health issues that put me at a higher risk for COVID 19. Based on this, we asked James to put on a mask. He said he really didn’t need one if my husband socially distanced himself. He begrudgingly put on a mask after my husband insisted on it.

I don’t want James to get in trouble for this. Instead, I ask that you use this instance as a training opportunity/reminder for your technicians to always wear a mask when in a customer’s house.

Thanks for all of your help over the years! We are loyal customers and will continue to use The Good Guys for all of our future heating and cooling needs.

Sara said: Mike was outstanding as usual, thank you for taking care of us!