Customer Sign InCall Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 117)

Posted 2024 days ago.
David in Appleton on 11/09/20
Verified Customer

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Value
Timeliness
Quality
Posted 2027 days ago.
Larry in Greenville on 11/06/20
Verified Customer

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Larry said: Dan was great, as usual. He kindly spent a good amount of time educating me, I had lots of questions.

I've had nothing but the very best -excellent- work from everyone, from pre-sales support to installation, and now with continuing checkups and service calls. Y'all are a fantastic company, and I hope all your employees feel like family to each other.
Posted 2027 days ago.
Cindy in Neenah on 11/06/20
Verified Customer

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Cindy said: Eric explained how to use our furnace more efficiently. He came into the house masked which was very reassuring.
Posted 2027 days ago.
Debra in Appleton on 11/06/20
Verified Customer

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Debra said: I've been a C&W/Good Guys customer since my 2001 home purchase and share my positive experiences with neighbors and others. Having a trusted expert makes all the difference and is one of the many reasons I've remained with the Good Guys!
Company Response: We cannot thank you enough for all your years of business! Looking forward to working again with you down the road. -DC
Posted 2027 days ago.
Kay in Appleton on 11/06/20
Verified Customer

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Posted 2028 days ago.
David in Neenah on 11/05/20
Verified Customer

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David said: Dan was very helpful - not only completed the system maintenance, but was very responsive to the (several) questions I had about my furnace & AC system. For example, pointed out that I may need to consider duct cleaning.
Posted 2028 days ago.
Ron in Neenah on 11/05/20
Verified Customer

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Posted 2029 days ago.
Curtis in Neenah on 11/04/20
Verified Customer

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Quality
Curtis said: Very knowledgeable abt my 29yr old boiler. Tuned'er up like a boss. Thank you Sir.
Posted 2029 days ago.
Karen in Appleton on 11/04/20
Verified Customer

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Quality
Karen said: very pleased
Posted 2030 days ago.
Terri in Kimberly on 11/03/20
Verified Customer

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Value
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Quality
Posted 2030 days ago.
Wanda in Hortonville on 11/03/20
Verified Customer

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Posted 2030 days ago.
Allen in Appleton on 11/03/20
Verified Customer

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Allen said: Everything went great.
Posted 2030 days ago.
Rorick in Appleton on 11/03/20
Verified Customer

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Posted 2030 days ago.
Jean in Neenah on 11/03/20
Verified Customer

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Quality
Jean said: Eric arrived (after calling)early and completed the furnance check in a timely manner. I could not ask for any better service!
Posted 2031 days ago.
Krystyna in Appleton on 11/02/20
Verified Customer

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Krystyna said: Eric was wonderful as usual. Very knowledgeable and friendly.
Posted 2031 days ago.
Jeff & Vicki in Appleton on 11/02/20
Verified Customer

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Quality
Jeff & Vicki said: Eric is a very professional service tech
Posted 2032 days ago.
Robert in Appleton on 11/01/20
Verified Customer

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Quality
Robert said: my tech asked me about wearing a mask, so he was respectful of that issue if i wanted him to wear one.
Kept proper distance and answered my questions... nice younger guy!
As usual, good service from the good guys.
Posted 2034 days ago.
Michelle in Shiocton on 10/30/20
Verified Customer

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Quality
Posted 2034 days ago.
Jeff / Linda in Combined Locks on 10/30/20
Verified Customer

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Jeff / Linda said: Mike is knowledgeable, experienced, personable, provides great advice and does a great job.
Posted 2034 days ago.
Ken in Appleton on 10/30/20
Verified Customer

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Ken said: Dude was excellent
Posted 2035 days ago.
Kim & Joel in Menasha on 10/29/20
Verified Customer

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Kim & Joel said: Tech was very friendly, explained what he did in an easy to understand manner
Posted 2035 days ago.
Deb & Thomas in Appleton on 10/29/20
Verified Customer

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Quality
Posted 2035 days ago.
Thomas in Neenah on 10/29/20
Verified Customer

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Posted 2035 days ago.
Brian & Janet in Neenah on 10/29/20
Verified Customer

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Brian & Janet said: James was professional and quick. He explained the parts he had to replace to me in a easy to understand way. He did a great job.
Posted 2036 days ago.
John in Appleton on 10/28/20
Verified Customer

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John said: Mike is very knowledgeable, thorough, trustworthy, and friendly. Five stars service and advice. Highly recommend The Good Guys and Mike.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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