Customer Sign InCall Tracker

Recent Reviews (Page 120)

Posted 2036 days ago.
Don in Neenah on 07/29/20
Verified Customer

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Value
Timeliness
Quality
Don said: This was my first experience with JAMES. As a master electrician, and qualified in all aspects of HVAC work, he was AWESOME!! I'm sure we will have a good relationship when he continues to work on my HVAC system. Please compliment from me!!

Thank you.
Don Ehrenberg
Posted 2036 days ago.
John & Beverly in Appleton on 07/29/20
Verified Customer

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Value
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Quality
John & Beverly said: Mike was on-time, professional and tidy. We give him an A+. In fact, when we were saying goodby and thank you, he noticed a wasp nest hole under our front porch. Again we thank him for his service and hope he will be the one for our air conditioner service next year.

DF3KA
Posted 2037 days ago.
John & Judy in Neenah on 07/28/20
Verified Customer

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Quality
Posted 2037 days ago.
Ryan in Little Chute on 07/28/20
Verified Customer

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Ryan said: This was exceptional service, considering it was same-day service for A/C issues in late July. This is another reason why I keep coming back to C & W for my heating and cooling needs. You won my loyalty previously, and this reiterates it. Thank you.
Company Response: Thank you so much for those kind words. It means a lot to everyone here!
Posted 2038 days ago.
Beth in Sherwood on 07/28/20
Verified Customer

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Posted 2038 days ago.
Douglas in Greenville on 07/27/20
Verified Customer

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Douglas said: overall excellent; one small problem... service rep did not set our thermostat back to its original setting. It was left seven degrees cooler than scheduled. Not a problem.. we caught soon enough.
Company Response: Sorry about that Douglas. Glad you caught that quickly! -DC
Posted 2041 days ago.
Brian in Neenah on 07/25/20
Verified Customer

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Value
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Quality
Brian said: Mike was on time, friendly and knowledgeable. He does a great job when he services our air conditioner and our furnace. Mike always answers any questions we may have in either unit.
Posted 2041 days ago.
James in Hortonville on 07/25/20
Verified Customer

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Value
Timeliness
Quality
Posted 2041 days ago.
Nikki in Menasha on 07/24/20
Verified Customer

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Posted 2043 days ago.
Kathy in Menasha on 07/22/20
Verified Customer

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Posted 2043 days ago.
Chad in Little Chute on 07/22/20
Verified Customer

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Posted 2044 days ago.
Michael in Appleton on 07/21/20
Verified Customer

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Michael said: Dan did a great job and I appreciated that he didn’t hesitate to consult with Jeff on multiple previous visits for advice with a difficult AC problem.
Posted 2044 days ago.
Edward & Carol in Oshkosh on 07/21/20
Verified Customer

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Value
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Quality
Posted 2044 days ago.
Christy in Appleton on 07/21/20
Verified Customer

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Value
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Quality
Christy said: Great job, as usual! Your technicians are not only highly skilled, but they're friendly & personable as well. That's why I always call the "Good Guys". :)
Company Response: Thank you so much Christy! It's a pleasure as always to work with you too.
Posted 2045 days ago.
David in Appleton on 07/20/20
Verified Customer

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Value
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Quality
Posted 2045 days ago.
Michelle in Shiocton on 07/20/20
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Posted 2046 days ago.
Harley in Neenah on 07/19/20
Verified Customer

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Posted 2049 days ago.
Dan in Menasha on 07/16/20
Verified Customer

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Dan said: Our service man was awesome!
Posted 2051 days ago.
Jenni & Jeff in Combined Locks on 07/14/20
Verified Customer

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Value
Timeliness
Quality
Jenni & Jeff said: Dan was so helpful and professional. Dan asked if I wanted him to wear a mask. I agreed as I am in the high risk category for Covid 19, and he happily agreed to it. He explained everything in easy to understand language and gave tips throughout the visit. The cherry on top was that he was very nice and friendly.

My family has used your company since I was a child. When I got my own house I continued using you, due to the great customer service you provided to my parents. I am proudly a second generation customer of yours. Keep up the great work!
Company Response: Your kind words mean so much to all of us here, THANK YOU so very very much. Hope you and your family stay safe and healthy though these interesting times. Looking forward to working with you again in the future! -DC
Posted 2051 days ago.
Donald & Vanita in Appleton on 07/14/20
Verified Customer

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Value
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Quality
Posted 2051 days ago.
Tim in New London on 07/14/20
Verified Customer

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Posted 2051 days ago.
Helen in Hortonville on 07/14/20
Verified Customer

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Helen said: Mike was very friendly and helpful. We appreciate all the info he gaves us.
Posted 2052 days ago.
Sheila in Hortonville on 07/13/20
Verified Customer

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Sheila said: Really professional and knowledgeable. Gave me some really good information.
Posted 2053 days ago.
Sara in Appleton on 07/12/20
Verified Customer

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Quality
Sara said: The quality of work and professionalism was excellent. I just wish you could have fixed my problem sooner, because it was so hot this past week.
Company Response: Hi Sara, Originally when you submitted the service call request you stated you had to leave by 10:30a every day leaving a very small window for us to work with. Unfortunately we had appointments set up a month in advance for right away in the morning. We could not make it work to get in early, but fortunately you had more flexibility on Friday so we could get over there.
Posted 2054 days ago.
Gerard & Irene in Menasha on 07/11/20
Verified Customer

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Value
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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