Customer Sign InCall Tracker

Recent Reviews (Page 121)

Posted 2067 days ago.
Lori in Menasha on 08/13/20
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2067 days ago.
Maren in Neenah on 08/13/20
Verified Customer

Overall
Value
Timeliness
Quality
Maren said: We appreciate the friendliness and ease of making appointments and getting information from technician(s). Thanks again for a great experience!
Posted 2068 days ago.
Westscot & Jane in Appleton on 08/12/20
Verified Customer

Overall
Value
Timeliness
Quality
Westscot & Jane said: The Good Guys responded quickly and took care of our air conditioning problem on a hot summer day!
Posted 2069 days ago.
Jack in Kaukauna on 08/11/20
Verified Customer

Overall
Value
Timeliness
Quality
Jack said: Thanks for the quick fix. I always trust a company who does not push to replace an older unit and gives me the truth. It will make me trust their judgement when it is time to get a new one.
Posted 2069 days ago.
Thomas And Kristie in Hortonville on 08/11/20
Verified Customer

Overall
Value
Timeliness
Quality
Thomas And Kristie said: Mike the technician was on time friendly and easy to talk to. Please tell him thank you again for us.
Posted 2069 days ago.
Dennis in Appleton on 08/11/20
Verified Customer

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Value
Timeliness
Quality
Posted 2069 days ago.
Steve & Christine in Neenah on 08/11/20
Verified Customer

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Value
Timeliness
Quality
Steve & Christine said: Tech called to notify would be a little delayed - appreciated that. Technician seemed knowledgeable. Was surprised that technician did not have PPE on, was not masked. Homeowner felt need to mask self under those circumstances.
Posted 2069 days ago.
Tom & Judy in Menasha on 08/11/20
Verified Customer

Overall
Value
Timeliness
Quality
Tom & Judy said: Shared with me a future problem that must be addressed next season. A/C fan motor is getting noisy, replace soon.
Posted 2070 days ago.
Bryan & Stefanie in Appleton on 08/10/20
Verified Customer

Overall
Value
Timeliness
Quality
Bryan & Stefanie said: Eric was awesome and very efficient! Thanks for such prompt service so we didn’t have to swelter too long!
Posted 2070 days ago.
Paige in Appleton on 08/10/20
Verified Customer

Overall
Value
Timeliness
Quality
Paige said: As always - exceptional service, prompt & super helpful for understanding better maintenance habits. Thank you!!
Posted 2073 days ago.
Jerry in Little Chute on 08/07/20
Verified Customer

Overall
Value
Timeliness
Quality
Jerry said: Very happy with the service that Mike provided. A+++
Posted 2073 days ago.
Amber in Appleton on 08/07/20
Verified Customer

Overall
Value
Timeliness
Quality
Amber said: Eric was the most professional, courteous, outstanding serviceman I've ever had the pleasure of working with. He was thorough, explained things clearly and offered a full demonstration of our equipment. He also has a great, positive demeanor which is very much appreciated (especially during these hard times of COVID). Well done, Eric!
Posted 2074 days ago.
David in Menasha on 08/06/20
Verified Customer

Overall
Value
Timeliness
Quality
David said: Mike was awesome, very professional and knowledgeable with his job performance.
Posted 2075 days ago.
Ryan in Appleton on 08/05/20
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2075 days ago.
Dan in Appleton on 08/05/20
Verified Customer

Overall
Value
Timeliness
Quality
Dan said: on time
very friendly
a true professional
Posted 2076 days ago.
Brian & Katie in Neenah on 08/04/20
Verified Customer

Overall
Value
Timeliness
Quality
Brian & Katie said: Mike was efficient and very friendly! Thank you for your fantastic service!
Posted 2077 days ago.
Westscot & Jane in Appleton on 08/03/20
Verified Customer

Overall
Value
Timeliness
Quality
Westscot & Jane said: Prompt Monday follow up on a voice mail message left on a Sunday was much appreciated!
Posted 2079 days ago.
Luis & Heidi in Kimberly on 08/01/20
Verified Customer

Overall
Value
Timeliness
Quality
Luis & Heidi said: The only thing that I didn’t like was that I got a phone call telling me he was going to be late about 30 minutes, and he showed up an hour later, other than that he was great.
Company Response: Thank you for the honest feedback, it really does help.
Posted 2080 days ago.
Stanley in Larsen on 07/31/20
Verified Customer

Overall
Value
Timeliness
Quality
Stanley said: I work for a company that rarely lets us give 5's when reviewing because they say that leaves out room for improvement. However, everything was fine. My neighbor said to always ask for Tony because he's a great technician but she thinks he has retired.
Posted 2081 days ago.
Victoria & Mike in Appleton on 07/30/20
Verified Customer

Overall
Value
Timeliness
Quality
Victoria & Mike said: Mike is the best!!! He’s very knowledgeable, experienced and polite man.

Posted 2081 days ago.
Andrew in Menasha on 07/30/20
Verified Customer

Overall
Value
Timeliness
Quality
Andrew said: The technician was very good and very informative. He explained how the system works in an easy way to understand and was very knowledgeable. I will definitely keep using you guys. Thanks!
Posted 2081 days ago.
Dennis in Appleton on 07/30/20
Verified Customer

Overall
Value
Timeliness
Quality
Dennis said: Anthony was very professional, very thorough and very knowledgeable.
Posted 2082 days ago.
Don in Neenah on 07/29/20
Verified Customer

Overall
Value
Timeliness
Quality
Don said: This was my first experience with JAMES. As a master electrician, and qualified in all aspects of HVAC work, he was AWESOME!! I'm sure we will have a good relationship when he continues to work on my HVAC system. Please compliment from me!!

Thank you.
Don Ehrenberg
Posted 2082 days ago.
John & Beverly in Appleton on 07/29/20
Verified Customer

Overall
Value
Timeliness
Quality
John & Beverly said: Mike was on-time, professional and tidy. We give him an A+. In fact, when we were saying goodby and thank you, he noticed a wasp nest hole under our front porch. Again we thank him for his service and hope he will be the one for our air conditioner service next year.

DF3KA
Posted 2083 days ago.
John & Judy in Neenah on 07/28/20
Verified Customer

Overall
Value
Timeliness
Quality
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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