Posted 2080 days ago. Deb & Thomas in Appleton on 10/29/20 Verified Customer
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Posted 2080 days ago. Thomas in Neenah on 10/29/20 Verified Customer
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Posted 2080 days ago. Brian & Janet in Neenah on 10/29/20 Verified Customer
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Brian & Janet said: James was professional and quick. He explained the parts he had to replace to me in a easy to understand way. He did a great job.
Posted 2081 days ago. John in Appleton on 10/28/20 Verified Customer
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John said: Mike is very knowledgeable, thorough, trustworthy, and friendly. Five stars service and advice. Highly recommend The Good Guys and Mike.
Posted 2081 days ago. Allan & Rachelle in Menasha on 10/28/20 Verified Customer
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Allan & Rachelle said: Anthony was Great. Very personable, friendly and helpful.
Posted 2082 days ago. Steve & Megan in Appleton on 10/27/20 Verified Customer
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Posted 2082 days ago. Reagan in Menasha on 10/27/20 Verified Customer
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Posted 2083 days ago. Steve in Appleton on 10/27/20 Verified Customer
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Steve said: Mike was friendly, helpful, masked-up and comfortable to have in our home. He fixed a problem in our record with filter size and will make a second trip over to get our filter installed. And it's always nice to have a veteran at hand! Thank you, Mike! -- The Wares
Posted 2083 days ago. Mike & Julie in Appleton on 10/26/20 Verified Customer
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Posted 2083 days ago. Jenni & Jeff in Combined Locks on 10/26/20 Verified Customer
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Jenni & Jeff said: We always enjoy working with Dan. He is pleasant and full of knowledge.
Dan was able to get our heat back up and running in under 2 hours. Hooray!
Posted 2083 days ago. Chad in Neenah on 10/26/20 Verified Customer
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Chad said: Everything was great. Communication prior to visit was appreciated. Work and explanation for a new homeowner like myself was excellent.
Posted 2086 days ago. Jenni & Jeff in Combined Locks on 10/23/20 Verified Customer
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Jenni & Jeff said: We appreciate James coming to our home for an emergency call this afternoon. We were disappointed that he didn’t wear a mask when he was in our house.
I have underlying health issues that put me at a higher risk for COVID 19. Based on this, we asked James to put on a mask. He said he really didn’t need one if my husband socially distanced himself. He begrudgingly put on a mask after my husband insisted on it.
I don’t want James to get in trouble for this. Instead, I ask that you use this instance as a training opportunity/reminder for your technicians to always wear a mask when in a customer’s house.
Thanks for all of your help over the years! We are loyal customers and will continue to use The Good Guys for all of our future heating and cooling needs.
Posted 2086 days ago. Alex in Appleton on 10/23/20 Verified Customer
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Posted 2086 days ago. Sara in Appleton on 10/23/20 Verified Customer
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Sara said: Mike was outstanding as usual, thank you for taking care of us!
Posted 2086 days ago. Paul in Greenville on 10/23/20 Verified Customer
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Paul said: Every time I need service it has been exceptional! I can't say enough good things about the support I get from the Good Guys!
Posted 2086 days ago. Ken & Lori in Little Chute on 10/23/20 Verified Customer
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Ken & Lori said: James quickly diagnosed and repaired the issue as always! His positive attitude and high level of professionalism and expertise are always refreshing and greatly appreciated!
Posted 2087 days ago. Randy in Menasha on 10/22/20 Verified Customer
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Randy said: Anthony did an excellent job.
Posted 2087 days ago. Mark in Appleton on 10/22/20 Verified Customer
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Mark said: Mike was awesome I give him a A+ rating. He explained everything to me before and after the clean and tune. Very knowledgeable and easy to talk to! Great guy.
Posted 2087 days ago. Christian in Appleton on 10/22/20 Verified Customer
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Christian said: Tech came early. No problems at all.
Posted 2088 days ago. Timothy in Appleton on 10/22/20 Verified Customer
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Posted 2088 days ago. Samantha in Appleton on 10/22/20 Verified Customer
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Samantha said: He did a great job.
Posted 2088 days ago. Charles in Neenah on 10/21/20 Verified Customer
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Charles said: Thank you for taking care of my furnace!
Posted 2088 days ago. Aleana in Neenah on 10/21/20 Verified Customer
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Aleana said: Great service and tech was polite, friendly, and even wore a mask. Thanks
Posted 2089 days ago. Luke in Kimberly on 10/21/20 Verified Customer
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Luke said: Thanks again, Mike! We appreciate your honesty and positive attitude!
Posted 2089 days ago. Ron in Little Chute on 10/20/20 Verified Customer