The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.
Recent Reviews (Page 162)
Posted 2878 days ago. Dennis in Appleton on 01/28/18 Verified Customer
Overall
Value
Timeliness
Quality
Dennis said: Hello, Anthony gave us great service he was friendly and took the time to answer the questions I had about our furnace. I also felt like he had a very good understanding of our unit. Thank you
Posted 2878 days ago. Kevin & Peggy in Neenah on 01/28/18 Verified Customer
Overall
Value
Timeliness
Quality
Posted 2880 days ago. James in Appleton on 01/26/18 Verified Customer
Overall
Value
Timeliness
Quality
James said: Prompt, Friendly and Thorough.
Posted 2882 days ago. Brian & Sherry in Appleton on 01/24/18 Verified Customer
Overall
Value
Timeliness
Quality
Brian & Sherry said: Anthony was very professional. He was right on time and explained everything thoroughly. I have an older furnance that was short cycling due to weak fan control. He explained the part that needed to be replaced and how it will help the overall performance. Appreciate the honesty and thoroughness of his service call.
Posted 2887 days ago. Julie in Appleton on 01/19/18 Verified Customer
Overall
Value
Timeliness
Quality
Julie said: Experience was good - Dan was prompt, advised his expected arrival and was conscious of keeping a clean work site. Only comment is that my house got pretty warm, as we forgot to reduce the thermostat setting back to our normal level - but it confirmed the furnace is working great! Thank you.....J
Posted 2888 days ago. Roxanne in New London on 01/18/18 Verified Customer
Overall
Value
Timeliness
Quality
Posted 2888 days ago. Kevin & Lois in Neenah on 01/18/18 Verified Customer
Overall
Value
Timeliness
Quality
Kevin & Lois said: Good job and he gave me some good information on filters.
Posted 2888 days ago. William in Neenah on 01/18/18 Verified Customer
Overall
Value
Timeliness
Quality
William said: Anthony was excellent! Good work!
Posted 2891 days ago. Kristy in Fremont on 01/15/18 Verified Customer
Overall
Value
Timeliness
Quality
Posted 2891 days ago. Sam in Greenville on 01/15/18 Verified Customer
Overall
Value
Timeliness
Quality
Sam said: Thanks for keeping schedule even though you guys were down a man. I truly appreciate it!
Posted 2893 days ago. Michael in Appleton on 01/13/18 Verified Customer
Overall
Value
Timeliness
Quality
Michael said: Anthony did a great job. He was very professional and answered all my questions.
Posted 2893 days ago. John in Appleton on 01/13/18 Verified Customer
Overall
Value
Timeliness
Quality
John said: The service we receive from Mike is always done with the best professional and caring for are needs! Mike's communication skills with us,(and i'm sure the other customers also) is one that should be noted!
Posted 2895 days ago. Kevin in Appleton on 01/11/18 Verified Customer
Overall
Value
Timeliness
Quality
Kevin said: Everything went great! Anthony was great to work with. He was timely, gave great service and explained everything thoroughly!
Posted 2895 days ago. Peter in Neenah on 01/11/18 Verified Customer
Overall
Value
Timeliness
Quality
Peter said: Eric was great. Thanks again
Posted 2896 days ago. Dave & Char in Appleton on 01/10/18 Verified Customer
Overall
Value
Timeliness
Quality
Dave & Char said: Mike is very knowledgeable and explains things clearly. Very personable.
Posted 2896 days ago. Don in Neenah on 01/10/18 Verified Customer
Overall
Value
Timeliness
Quality
Don said: Mike is a very good conscientious, excellent technician
Posted 2896 days ago. Terry & Sue in Appleton on 01/10/18 Verified Customer
Overall
Value
Timeliness
Quality
Terry & Sue said: Great help!
Posted 2898 days ago. Cathie in Appleton on 01/08/18 Verified Customer
Overall
Value
Timeliness
Quality
Posted 2898 days ago. Amy in Appleton on 01/08/18 Verified Customer
Overall
Value
Timeliness
Quality
Posted 2898 days ago. Ken in Appleton on 01/08/18 Verified Customer
Overall
Value
Timeliness
Quality
Ken said: Dan.....
Was most professional. Took time to explain the mechanism behind the furnace & my April Air. Also what maintenance he performed. Good Job.
Posted 2903 days ago. Steve & Ann in Appleton on 01/03/18 Verified Customer
Overall
Value
Timeliness
Quality
Steve & Ann said: He was very professional, friendly and knowledgeable
Posted 2904 days ago. Erik in Sherwood on 01/02/18 Verified Customer
Overall
Value
Timeliness
Quality
Erik said: Anthony was amazing. He had a great attitude and was extremely friendly. It wasn't an easy fix but he was able to meet our budget and get us back up and running. I welcome the opportunity to work with Anthony again.
Posted 2907 days ago. Jason in Greenville on 12/30/17 Verified Customer
Overall
Value
Timeliness
Quality
Posted 2908 days ago. Matt in New London on 12/29/17 Verified Customer
Overall
Value
Timeliness
Quality
Posted 2908 days ago. Mike & Sue in Neenah on 12/29/17 Verified Customer