Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 163)

Posted 2908 days ago.
Kelley in Appleton on 12/29/17
Verified Customer

Overall
Value
Timeliness
Quality
Kelley said: Eric is very helpful and knowledgeable. The service visit was great.
Posted 2909 days ago.
Ryan in Neenah on 12/28/17
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2909 days ago.
Wanda in Little Chute on 12/28/17
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2911 days ago.
Tracy in Neenah on 12/26/17
Verified Customer

Overall
Value
Timeliness
Quality
Tracy said: Incredible service as always. Eric was here within an hour of when I talked to Steve on this busy arctic day. Eric explained everything to me that he was doing and had everything good to go in short order. And he was so friendly. You guys are the best, thank you for helping me!!
Posted 2911 days ago.
Nick in Little Chute on 12/26/17
Verified Customer

Overall
Value
Timeliness
Quality
Nick said: Very fast! Got to me the same day i called and was able to fix problem! Great customer service!
Posted 2915 days ago.
Ryan in Appleton on 12/22/17
Verified Customer

Overall
Value
Timeliness
Quality
Ryan said: Anthony was great. Very respectful and professional.
Posted 2917 days ago.
Jessica in Appleton on 12/20/17
Verified Customer

Overall
Value
Timeliness
Quality
Jessica said: Dan did a great job explaining everything he was doing in addition to helping us better understand how to get the most out of our furnace. He was able to show us how to best utilize our built-in humidifier which has already helped the house feel warmer and less dry. Would definitely recommend Dan to anyone needing a furnace tune-up.
Posted 2917 days ago.
Ed in Menasha on 12/20/17
Verified Customer

Overall
Value
Timeliness
Quality
Ed said: Great
Posted 2917 days ago.
Kevin in Neenah on 12/20/17
Verified Customer

Overall
Value
Timeliness
Quality
Kevin said: Quick and professional! Thanks Anthony!
Posted 2917 days ago.
Janet in Menasha on 12/20/17
Verified Customer

Overall
Value
Timeliness
Quality
Janet said: Eric was so friendly and explained everything he accomplished to keep my furnace in tip top shape. The Good Guys installed my furnace a few years ago and I would recommend them to anyone looking for a professional, customer service orientated heating & cooling business. Thank you for allowing me to feel warm and comfy in my home.
Posted 2918 days ago.
Vicki in Appleton on 12/19/17
Verified Customer

Overall
Value
Timeliness
Quality
Vicki said: Anthony was on time and very knowledgeable. Our boiler is huge and not easily accessible, this was no issue for him. He was very thorough and friendly. Welcome to Wisco Anthony!
Posted 2918 days ago.
Robert in Appleton on 12/19/17
Verified Customer

Overall
Value
Timeliness
Quality
Robert said: Technician/Electrician was very knowledgeable and got us running in no time at all with our new thermostat. Very happy with service provided.
Posted 2919 days ago.
Pat in Menasha on 12/18/17
Verified Customer

Overall
Value
Timeliness
Quality
Pat said: Great job - very, very thankful and satisfied.
Posted 2919 days ago.
Liz in Menasha on 12/18/17
Verified Customer

Overall
Value
Timeliness
Quality
Liz said: James is always thorough, friendly, and takes the time to explain anything you may have questions about!
Posted 2919 days ago.
Rick & Stacy in Greenville on 12/18/17
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2919 days ago.
Robert in Appleton on 12/18/17
Verified Customer

Overall
Value
Timeliness
Quality
Robert said: Dan has been to our home in the past. Want time I'm pleased with his expertise and willingness to talk and explain things to me. Today was no different. While he was unable to install the new thermostat, he I feel better knowing I didn't tackle the project myself. I was informed that CW will send another person out to take a look which is fine with me. I know we're all human and can run into unexpected issues so I don't fault Dan at all and would gladly have him come back for anything else we need services with our heating and cooling. Thank you!
Posted 2919 days ago.
David in Greenville on 12/18/17
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2920 days ago.
Wayne in Greenville on 12/17/17
Verified Customer

Overall
Value
Timeliness
Quality
Wayne said: We appreciate the fast service.
Posted 2922 days ago.
Julie in Hortonville on 12/15/17
Verified Customer

Overall
Value
Timeliness
Quality
Julie said: Very happy, thank you!
Posted 2922 days ago.
Jonathan in Appleton on 12/15/17
Verified Customer

Overall
Value
Timeliness
Quality
Jonathan said: Anthony was very knowledgeable and professional.
Posted 2922 days ago.
Kory in Menasha on 12/15/17
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2922 days ago.
James in Appleton on 12/15/17
Verified Customer

Overall
Value
Timeliness
Quality
James said: For what was done on the tune-up, I thought was very basic and a touch over priced. But that has nothing to do with the quality of service and knowledge from the technician. Very cool guy, knows exactly what he is doing. Will be doing business with again.
Posted 2922 days ago.
Jakie in Kaukauna on 12/15/17
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2924 days ago.
Jim in Little Chute on 12/13/17
Verified Customer

Overall
Value
Timeliness
Quality
Jim said: Outstanding customer service (which is quite rare these days)
Eric took the time to explain what he was doing and completed the job in a timely manner. Very professional and I was impressed. I will be recommending your service to others.
Posted 2925 days ago.
Michelle in Greenville on 12/12/17
Verified Customer

Overall
Value
Timeliness
Quality
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status