Customer Sign InCall Tracker

Recent Reviews (Page 164)

Posted 2970 days ago.
Brad in Appleton on 07/21/17
Verified Customer

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Value
Timeliness
Quality
Posted 2971 days ago.
Kristine in Appleton on 07/20/17
Verified Customer

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Value
Timeliness
Quality
Posted 2972 days ago.
Craig And Sue in Greenville on 07/19/17
Verified Customer

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Posted 2973 days ago.
Jeff & Ruth in Appleton on 07/18/17
Verified Customer

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Value
Timeliness
Quality
Jeff & Ruth said: James was here, maybe 15 - 20 minutes. When I called for repair service the unit was not working. So, when James showed up, suddenly it was. Look, I know about service calls and the costs involved but I thought $128 was a bit steep. We've been customers for many years. I don't bounce around, when I find someone I like, I stick with them. - just saying
Company Response: We can certainly understand your frustration being billed for a service call when we were not able to replicate the equipment not operating. If the batteries did not fix it and you run into a problem in the next 30 days please let us know, there isn't a service call to return. We want your equipment to operate properly, and we stand behind our diagnoses.
Posted 2973 days ago.
Jean in Menasha on 07/18/17
Verified Customer

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Value
Timeliness
Quality
Posted 2979 days ago.
Emily in Appleton on 07/12/17
Verified Customer

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Quality
Emily said: Technician was very helpful - explaining what he was doing along the way. He really went above and beyond to fix the leak, improve the way the pipes were set up, and also clean up and make sure nothing else would contribute to further problems. I'm very impressed with the work and kindness, and I will definitely be calling C&W for future maintenance.
Posted 2979 days ago.
Dan in Appleton on 07/12/17
Verified Customer

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Value
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Dan said: Tech was very knowledgeable and friendly. took the time to explain any questions we had. first rate service
Posted 2981 days ago.
Terry in Fremont on 07/10/17
Verified Customer

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Value
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Quality
Terry said: Totally satisfied. Always am.
Posted 2984 days ago.
Adam in Appleton on 07/07/17
Verified Customer

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Value
Timeliness
Quality
Adam said: Very helpful & knowledgeable. Took the time to explain the problem & recommendations
Posted 2984 days ago.
Patrick & Tracy in Appleton on 07/07/17
Verified Customer

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Value
Timeliness
Quality
Patrick & Tracy said: Mike was very good! He explained everything, even though I didn't understand all the details, I appreciate the explanations.
Posted 2984 days ago.
Jeremy in Kaukauna on 07/07/17
Verified Customer

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Value
Timeliness
Quality
Jeremy said: Dan was very helpful.
Posted 2984 days ago.
Robert in Appleton on 07/07/17
Verified Customer

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Value
Timeliness
Quality
Robert said: We had the same technician (Dan) as last time and again he did a wonderful job. He was happy to explain our options and his opinion on the issue we were having. I really trust him and value him giving detailed descriptions of our problem and what went wrong. Hopefully we have no more issues for a while, but if we do, we hope to see Dan arrive again as he always has done phenomenal work.
Posted 2985 days ago.
Samantha & Jason in Appleton on 07/06/17
Verified Customer

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Value
Timeliness
Quality
Posted 2986 days ago.
Todd in Menasha on 07/05/17
Verified Customer

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Value
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Quality
Posted 2986 days ago.
Steven in Appleton on 07/05/17
Verified Customer

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Steven said: Excellent! Very friendly and informative.
Posted 2990 days ago.
in Appleton on 07/01/17
Verified Customer

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Quality
Posted 2992 days ago.
Kyle in Neenah on 06/29/17
Verified Customer

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Value
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Quality
Kyle said: The guys were great. Did really good job, quick and kept me informed the entire time.
Posted 2994 days ago.
Chris & Mary in Appleton on 06/27/17
Verified Customer

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Value
Timeliness
Quality
Chris & Mary said: Excellent service by Anthony and Eric!
Posted 2994 days ago.
Patricia in Menasha on 06/27/17
Verified Customer

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Value
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Quality
Patricia said: Mike was very thorough and explained to me what was done for my air conditioner tuneup. It was a pleasure talking with him.
Posted 2994 days ago.
Sara in Menasha on 06/27/17
Verified Customer

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Value
Timeliness
Quality
Posted 2995 days ago.
Robert / Barbara in Appleton on 06/26/17
Verified Customer

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Value
Timeliness
Quality
Posted 2997 days ago.
Deborah in Appleton on 06/24/17
Verified Customer

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Value
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Quality
Deborah said: Very helpful and informative!
Posted 2998 days ago.
Don in Appleton on 06/23/17
Verified Customer

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Value
Timeliness
Quality
Don said: Eric and Anthony were very professional and friendly. Explained everything very well. Will be doing business with CW again!
Posted 2998 days ago.
Suzette in Appleton on 06/23/17
Verified Customer

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Quality
Posted 2998 days ago.
Robert in Appleton on 06/23/17
Verified Customer

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Value
Timeliness
Quality
Robert said: Dan did a great job. He was happy to show me what he found and explained options we have in the future. Even in the rain, Dan kept working until the job was done and our A/C was working again. Extremely happy with the job done. Thank you so much!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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