Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 165)

Posted 2951 days ago.
Sue in Appleton on 11/16/17
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Sue said: Eric is a winner !
Posted 2951 days ago.
Mike in Appleton on 11/16/17
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Mike said: Excellent Service. Eric did a great job, was friendly and knowledgeable. Will definitely be using this company's services in the future. Thanks again!
Posted 2952 days ago.
David in Neenah on 11/15/17
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Posted 2952 days ago.
Ed & Jane in Appleton on 11/15/17
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Posted 2952 days ago.
Josh in Appleton on 11/15/17
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Posted 2953 days ago.
Luann in Neenah on 11/14/17
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Luann said: I am so grateful that you could respond so quickly. Thank you!
Posted 2953 days ago.
Linda in Appleton on 11/14/17
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Linda said: I really liked Anthony. He was very
Knowledgable and pleasant. Willing to explain what he was doing
Posted 2954 days ago.
Storm in Appleton on 11/13/17
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Storm said: I was not at home but my daughter was. James found the issue quickly and solved the problem quickly.
Posted 2954 days ago.
Steve & Annette in Neenah on 11/13/17
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Company Response: Our apologies for running late on that visit. On the prior call it required a part to be picked up and that travel time caused a delay. We did give you a call to let you know, but it appears our estimate of 3:30pm was incorrect as he showed up at 3:45pm. We do everything in our power to keep that to a minimum.
Posted 2958 days ago.
Judy in Neenah on 11/09/17
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Judy said: The guy was very friendly and did a good job tuning up our furnace. His
name is Anthony and I would enjoy him to do this again next year. Every thing was done so clean and no mess.I would refer him to any one. I am
very pleased with him and the work.
Posted 2958 days ago.
Laura in Appleton on 11/09/17
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Laura said: Anthony was not only prompt, he was early. He was professional and personable. Your company has always provided excellent service and this appointment was no exception.
Posted 2958 days ago.
Mike in Appleton on 11/09/17
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Posted 2959 days ago.
Pauline in Appleton on 11/08/17
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Pauline said: Anthony was great! (He is a Good Guy!) He is very courteous, thorough and helpful. I greatly appreciate his detailed explanation of the tune up and how damage and potential problems are discovered. I am also impressed with your app! I asked about it and retention of credit card information. Anthony did an excellent job answering my questions.
Posted 2960 days ago.
Michael in Appleton on 11/07/17
Verified Customer

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Michael said: he was courteous and well informed
Posted 2960 days ago.
Al in Neenah on 11/07/17
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Al said: One of the Good Guys. He did a great job and good personality too.
Posted 2961 days ago.
Leroy in Appleton on 11/06/17
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Leroy said: Exceptional service!
Posted 2961 days ago.
Steve in Appleton on 11/06/17
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Steve said: I had no heat this morning when waking. Called to get service right after 8:00. From my initial contact with Dan and Mike in the office all the way through Anthony arriving to repair the furnace the experience was top notch. Just need to say how friendly and personable all of the contacts were but most especially Anthony. I have been having CW Good Guys perform all of my service work for over 10 years now and will have no reason to not continue to do so - always a good experience.
Posted 2961 days ago.
Mike in Menasha on 11/06/17
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Mike said: excellent service eric very friendly good guys no1
Posted 2965 days ago.
Brandon in Appleton on 11/02/17
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Posted 2965 days ago.
David in Appleton on 11/02/17
Verified Customer

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David said: Class act, very helpful
Posted 2965 days ago.
David in Appleton on 11/02/17
Verified Customer

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David said: Very professional and honest. Appreciated his insight and thoughts
Posted 2966 days ago.
Randy in Little Chute on 11/01/17
Verified Customer

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Randy said: The prompt service was so appreciated. Thank you for getting our heat up and running so quickly!
Posted 2967 days ago.
Luke in Neenah on 10/31/17
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Posted 2967 days ago.
Mark in Menasha on 10/31/17
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Mark said: Anthony was the best tech i have had help me in the 27 years i've lived in my house. great job!
Posted 2967 days ago.
Suzette in Appleton on 10/31/17
Verified Customer

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Suzette said: Very pleasant experience. Will certainly recommend you to others. Thanks
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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