Customer Sign InCall Tracker

Recent Reviews (Page 18)

Posted 272 days ago.
Gary & Paula in Appleton on 05/28/25
Verified Customer

Overall
Value
Timeliness
Quality
Posted 272 days ago.
Brian & Sharon in Hortonville on 05/28/25
Verified Customer

Overall
Value
Timeliness
Quality
Brian & Sharon said: Josh was friendly and professional. He did a good job in a timely fashion and explained everything to us. Would be happy to have Josh as our tech again.
Posted 275 days ago.
Rita in Appleton on 05/25/25
Verified Customer

Overall
Value
Timeliness
Quality
Rita said: I give a 5 plus to Eric who serviced my furnace and air conditioner. He had outstanding customer service skills . He is a great assist to your company . Give him a raise and hire more like him . You are lucky to have him on your staff .
Posted 278 days ago.
Matt in Appleton on 05/23/25
Verified Customer

Overall
Value
Timeliness
Quality
Posted 278 days ago.
Jim in Appleton on 05/22/25
Verified Customer

Overall
Value
Timeliness
Quality
Jim said: Dilan is the service tech who came to my home today to do a Air Conditioner tune up. Dilan arrived promptly and did a thorough and complete check of my a/c system. Dilan was friendly, informative and professional. I would highly recommend Dilan .
Posted 279 days ago.
Fred & Jill in Appleton on 05/21/25
Verified Customer

Overall
Value
Timeliness
Quality
Fred & Jill said: James said the Air Conditioner will be checked at a future date.

No concerns here.
Posted 281 days ago.
Roger in Combined Locks on 05/19/25
Verified Customer

Overall
Value
Timeliness
Quality
Roger said: I appreciate James’ character and his knowledge and workmanship. I look forward to having him continue servicing our HVAC equipment. I have to say that I was not expecting my furnace heat exchanger to go bad in just 12 years. Our previous furnace lasted over twice that long.
Posted 281 days ago.
David & Mary in Appleton on 05/19/25
Verified Customer

Overall
Value
Timeliness
Quality
David & Mary said: You Guys make it look so easy.... thanks
Posted 283 days ago.
Christine in Little Chute on 05/18/25
Verified Customer

Overall
Value
Timeliness
Quality
Christine said: Eric was great!! He quickly found the problem and took care of it. He was friendly and knowledgeable. We were very happy with the results. Chris and Jane

Posted 284 days ago.
Craig in Shiocton on 05/16/25
Verified Customer

Overall
Value
Timeliness
Quality
Craig said: The tech was fun to talk with. Very nice person.
Posted 285 days ago.
Bob & Vicki in Appleton on 05/15/25
Verified Customer

Overall
Value
Timeliness
Quality
Bob & Vicki said: James did a great job in checking and testing why my system was low on refrigerant. Added what was needed and air conditioner back working as it should. Just slightly disappointed he could not find the cause for low refrigerant. Always like to know the reason for air conditioner not working properly.
Company Response: Finding the source for low refrigerant can be very hard especially if the leak is slow. We have options but they are costs involved as we need to make return trips and trace stuff, like UV reactive dye. There are so many joints that can be the source, and even if we find the source it doesn't mean a fix is going to be cheap. It's really a catch 22 situation.
Posted 285 days ago.
John in Neenah on 05/15/25
Verified Customer

Overall
Value
Timeliness
Quality
John said: Matt did a great job as always. A real gentleman. Always very respectful of our property. I will always request Matt.
Posted 286 days ago.
Sandy in Appleton on 05/14/25
Verified Customer

Overall
Value
Timeliness
Quality
Posted 288 days ago.
Luke in Appleton on 05/12/25
Verified Customer

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Value
Timeliness
Quality
Posted 288 days ago.
Jon in Neenah on 05/12/25
Verified Customer

Overall
Value
Timeliness
Quality
Jon said: James was friendly and willing to help me better understand the heating and AC systems that I currently have in place. I'd be happy to work with him again in the future.
Posted 288 days ago.
Christian in Appleton on 05/12/25
Verified Customer

Overall
Value
Timeliness
Quality
Christian said: The technician that came over was by far the best! He did such a great job and was friendly, explained everything and you could tell he cared, thank you!
Posted 291 days ago.
Anthony in Neenah on 05/09/25
Verified Customer

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Value
Timeliness
Quality
Anthony said: Evan is great. Well informed and easy to understand.
Posted 292 days ago.
Michael in Greenville on 05/08/25
Verified Customer

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Value
Timeliness
Quality
Posted 292 days ago.
Denise & Ronald in Fremont on 05/08/25
Verified Customer

Overall
Value
Timeliness
Quality
Denise & Ronald said: Evan always professional & friendly. Thank you.
Posted 293 days ago.
Willa in Appleton on 05/07/25
Verified Customer

Overall
Value
Timeliness
Quality
Willa said: Eric did a great job of letting me know what he was doing. His experience showed when he moved some wiring around to try and deter the mice that have been chewing on the wires in my AC unit.
Posted 294 days ago.
Tim / Joby in Appleton on 05/06/25
Verified Customer

Overall
Value
Timeliness
Quality
Tim / Joby said: Josh was excellent and made the suggestion to leave the a/c tune up for one year as we didn’t use the a/c as it was installed in October 2024. Good suggestion!
Josh did uncover a leaky valve that needs to be replaced. If you could schedule that I would really appreciate it as I would like to get that done ASAP. Thanks much!
Company Response: Just forwarded this to our service team to make sure we prioritize those repairs for you! -DC
Posted 298 days ago.
Bill in Kaukauna on 05/02/25
Verified Customer

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Value
Timeliness
Quality
Posted 298 days ago.
Brian & Tammy in Menasha on 05/02/25
Verified Customer

Overall
Value
Timeliness
Quality
Brian & Tammy said: Eric did a great job as always
Posted 301 days ago.
Kurt / Sheila in Combined Locks on 04/29/25
Verified Customer

Overall
Value
Timeliness
Quality
Kurt / Sheila said: Josh was wonderful!!! He helped me figure out how to repaint my rusting AC ceiling vents!!! Yay!! Above and beyond!!
Posted 301 days ago.
Fred & Anita in Appleton on 04/29/25
Verified Customer

Overall
Value
Timeliness
Quality
Fred & Anita said: Everything was great. Sorry I took so long to get back to you.

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Phone: (920) 734-1436 Fax: (920) 734-0929
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