We have 4074 reviews!

Posted 383 days ago.
Denise in Fremont on 06/25/24

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Posted 383 days ago.
Kevin & Carol in Hortonville on 06/25/24

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Kevin & Carol said: On time,explained what he was doing and gave some good ideas how to get most out of units

Posted 383 days ago.
Jerome & Marcia in New London on 06/25/24

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Jerome & Marcia said: First time having Dilan out here. Very courteous and knowledgeable, he did a very thorough job on our AC check and answered all our questions with great suggestions on how to use our AC efficiently

Posted 383 days ago.
Ron & Kim in Neenah on 06/24/24

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Ron & Kim said: Evan was great. Polite and knows his business. Well done

Posted 384 days ago.
Ronald in Appleton on 06/24/24

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Ronald said: Eric was friendly & explained everything as he went along, very efficient & thorough.

Posted 386 days ago.
Debra in Appleton on 06/22/24

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Debra said: Eric is very conscientious, including offering to wear booties to help protect the floors. Extremely knowledgeable and went above and beyond with my on the spot request to change out the AC condensate tubing which was the original from 2021. I'll only use the Good Guys for my heating and cooling and continue to tell others of the great level of service and trustworthiness.

Posted 387 days ago.
Gary in Appleton on 06/21/24

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Gary said: Very happy with the job and info James provided!

Posted 388 days ago.
Joel in Appleton on 06/20/24

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Joel said: Eric was great and would be happy to have him back again. Appreciate the time he took to answer my questions and also educate me a little bit on hot water heater options. Great service!

Posted 388 days ago.
Dave & Vicki in Appleton on 06/19/24

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Dave & Vicki said: Quick service, told me furnace and A/C were good and running well. I've had The Good Guys for years and I'm never disappointed with the service!

Posted 389 days ago.
David & Connie in Kaukauna on 06/19/24

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David & Connie said: Everything went fine. James was prompt, courteous,professional, and thorough.

Posted 389 days ago.
Cori in Appleton on 06/19/24

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Cori said: Matt was courteous and professional. Provided explanation of work he completed and why.

Posted 389 days ago.
Vince in Appleton on 06/19/24

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Vince said: I always request Eric. He makes sure all is well with our furnace and a/c. Plus our dog loves him.

Posted 390 days ago.
Jacob in Appleton on 06/18/24

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Jacob said: Dilan was awesome, awesome enough for me to go out of my way and fill this out.

Posted 390 days ago.
Scott in Neenah on 06/18/24

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Scott said: Everything was great but it seems your price for a tune up has increased dramatically. Was it under $200 last year at this time?

Company Response: That is not correct. Our tune-ups are $119 (after coupon) for A/C and Furnace. Same price this year as last year. Your bill was the exact same down to the penny. In 2022 it was $10 cheaper per unit. The first time on record we had a tune-up done for you, it was $99 per unit back in 2017.

There are certainly companies that have lower prices than we do for tune-ups, but we have always priced it where it needs to be considering we do not force our technicians to promote products or services, nor do we tell them to push people to replace equipment. If they recommend something it is on their own free will and if they recommend replacement they are doing it because they recommend it. We're all about upfront pricing and no bait and switch.

I don't feel that 3-star for value is fair, considering you paid the same last year.

Posted 390 days ago.
Mark in Greenville on 06/18/24

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Posted 390 days ago.
Debi in Appleton on 06/17/24

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Posted 393 days ago.
Heather in Seymour on 06/15/24

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Posted 393 days ago.
Robert in Appleton on 06/14/24

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Posted 393 days ago.
Kurt & Meghan in Seymour on 06/14/24

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Kurt & Meghan said: Always a positive experience with professional care and expertise!

Posted 393 days ago.
Rachael in Appleton on 06/14/24

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Rachael said: Excellent work as always.

Posted 394 days ago.
Steve in Appleton on 06/14/24

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Posted 395 days ago.
Paul & Barb in Appleton on 06/12/24

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Paul & Barb said: Great job. Eric did very thorough work.

Posted 395 days ago.
Jay in Appleton on 06/12/24

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Jay said: Things always go well with the Good Guys. Naturally there have been issues over the years,but I am very happy with the technicians I have dealt with. That is why I have been a loyal customer for 20 years

Company Response: Thank you so much for being such a great long time customer with us. We are genuinely grateful for your business and look forward to our next visit! -DC

Posted 395 days ago.
Eric in Greenville on 06/12/24

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Eric said: Great job by Eric.

Posted 396 days ago.
Steve & Sandy in Greenville on 06/12/24

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Steve & Sandy said: Eric did a complete and through job. Suggested a $200 add-on electrical component to our air conditioner which reduces the electrical surge when the air conditioner starts which in turn should extend the life of the compressor. A bit of insurance on a fairly new air conditioner.
Alway a good experience with The Good Guys!

Recent Reviews (Page 19)