Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 20)

Posted 361 days ago.
Paul in Kaukauna on 12/19/24
Verified Customer

Overall
Value
Timeliness
Quality
Paul said: Your technician has been here before and is friendly and professional.
He was on time and worked efficiently.
Posted 362 days ago.
Jennifer in Appleton on 12/18/24
Verified Customer

Overall
Value
Timeliness
Quality
Jennifer said: Great work! Thanks so much!
Posted 362 days ago.
Tim in Hortonville on 12/18/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 363 days ago.
Teruhiko in Appleton on 12/17/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 364 days ago.
Dave in Appleton on 12/16/24
Verified Customer

Overall
Value
Timeliness
Quality
Dave said: Eric did a great job today & even gave us some suggestions on how to better vent our furnace.
Posted 364 days ago.
Amber in Larsen on 12/16/24
Verified Customer

Overall
Value
Timeliness
Quality
Amber said: Evan did a great job.
Posted 368 days ago.
Mike & Pat in Kaukauna on 12/12/24
Verified Customer

Overall
Value
Timeliness
Quality
Mike & Pat said: Dillon was early to our appointment which was great! Very professional but personable. Answered questions with thoughtful answers. Very pleased with his service!!
Posted 368 days ago.
Tracy in Neenah on 12/12/24
Verified Customer

Overall
Value
Timeliness
Quality
Tracy said: Matt was awesome! In addition to quickly and efficiently doing my boiler tuneup, he helped me figure out that I need a new water heater and explained that I would need to hire a plumber to get it done. He gave me all the information I needed to give to the plumber when I call them. He was super friendly and informative. Thanks again Matt!!!
Company Response: Thank so much for the kind words :)
Posted 369 days ago.
Jim & Cayelynn in Appleton on 12/11/24
Verified Customer

Overall
Value
Timeliness
Quality
Jim & Cayelynn said: Josh was great. He assisted me with getting the thermostat off of the wall to change the batteries. :) Josh expressed how much he enjoys working for a company that treats their employees so well. A happy/respected employee is a productive employee is what I told him. Thank you and happy holidays
Company Response: Thank you so much for sharing! Josh is amazing and we're so lucky to have him on our team.
Posted 370 days ago.
Christi in Appleton on 12/10/24
Verified Customer

Overall
Value
Timeliness
Quality
Christi said: Please give a bonus to Josh. He deserves it. Excellent job, Josh.
Posted 370 days ago.
Rick in Menasha on 12/10/24
Verified Customer

Overall
Value
Timeliness
Quality
Rick said: James was nice, courteous and thorough.
I appreciate guys that are good at what they do
Posted 370 days ago.
Jodie in Appleton on 12/10/24
Verified Customer

Overall
Value
Timeliness
Quality
Jodie said: Matt was very friendly
Posted 371 days ago.
Kevin in Freedom on 12/09/24
Verified Customer

Overall
Value
Timeliness
Quality
Kevin said: Very good experience. I found a good company to do business with. Eric was a great tech, very personable and someone you can hold a conversation with besides just HVAC. Thank you good guys!!
Posted 371 days ago.
Anne in Neenah on 12/09/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 371 days ago.
Amy in Little Chute on 12/09/24
Verified Customer

Overall
Value
Timeliness
Quality
Amy said: Matt did a great job checking my furnace and hot water heater. He also answered questions I had. Thank you!
Posted 373 days ago.
Suzanne & Chris in Kimberly on 12/07/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 374 days ago.
Ethan in Appleton on 12/06/24
Verified Customer

Overall
Value
Timeliness
Quality
Ethan said: Professional and easy to deal with.
Posted 374 days ago.
Richard in Appleton on 12/06/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 374 days ago.
Chuck & Cheryl in Appleton on 12/06/24
Verified Customer

Overall
Value
Timeliness
Quality
Chuck & Cheryl said: We welcome Eric with confidence. He is an expert in his field. He is always friendly, courteous and thorough. He will stay at the job until he finds the answer. He also explains every thing he does in a manner that the "layman" understands. We highly recommend him!!
Posted 375 days ago.
Ray & Debbie in Appleton on 12/05/24
Verified Customer

Overall
Value
Timeliness
Quality
Ray & Debbie said: Evan was very accommodating, even moving his vehicle at the time our daughter needed to maneuver her car out of the driveway to go to work, he was efficient and tidy, including donning shoe coverings to not track snow into the house
Posted 376 days ago.
Don in Appleton on 12/04/24
Verified Customer

Overall
Value
Timeliness
Quality
Don said: Josh was friendly, efficient and completed the task in a professional manner.
Posted 376 days ago.
Pat in Appleton on 12/04/24
Verified Customer

Overall
Value
Timeliness
Quality
Pat said: Everything went great. Technician was very friendly.
Posted 377 days ago.
Maren in Neenah on 12/03/24
Verified Customer

Overall
Value
Timeliness
Quality
Maren said: Eric was very polite and personable. I appreciated him calling to ask if he could come early as I have little kids at home and needed the heads up. I felt he was very honest in what is functioning etc. and didn't try to just upsell me something. I really appreciated his timely work too!
Posted 378 days ago.
Michael & Ellen in Kimberly on 12/02/24
Verified Customer

Overall
Value
Timeliness
Quality
Michael & Ellen said: Eric is fantastic! Knowledgeable, answers all our questions! He is the reason the 24 yr old oil furnace keeps humming along. Thanks, Eric
Posted 378 days ago.
Chad in Black Creek on 12/02/24
Verified Customer

Overall
Value
Timeliness
Quality
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status