Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 3)

Posted 46 days ago.
Christine in Neenah on 10/29/25
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Christine said: We were impressed that the service person actually spent enough time to find something that might cause a problem somewhere down the line. We are just waiting for a call to tell us when someone will be over to fix it.
Company Response: Hi Christine, we have it in our return queue, and will be reaching out when we have the part ready to go, and time to complete the repair.
Posted 46 days ago.
Steven & Lynn in Appleton on 10/29/25
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Steven & Lynn said: Josh did a great job! Thank you!
Posted 46 days ago.
Jim in Appleton on 10/29/25
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Jim said: Thanks for being on time and being efficient
Posted 48 days ago.
Jean in Neenah on 10/27/25
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Jean said: I've come to rely on The Good Guys for excellent service! Eric has visited my home for several years and I am always very satisfied with his work and attention to detail. This year has uncovered some issues with the AC that I hope to have corrected in the spring. Thank you
Posted 48 days ago.
Bob in Menasha on 10/27/25
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Posted 48 days ago.
Edward & Laura in Neenah on 10/27/25
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Edward & Laura said: Josh was prompt, friendly & efficient. Everything I wanted & expected in our service call.
Posted 52 days ago.
Barbara in Kimberly on 10/23/25
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Posted 53 days ago.
Elizabeth & Jeff in Neenah on 10/22/25
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Posted 53 days ago.
Brian & Tammy in Menasha on 10/22/25
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Brian & Tammy said: Eric did a great job as always
Posted 53 days ago.
Linda in Fremont on 10/22/25
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Posted 54 days ago.
Lori in Appleton on 10/21/25
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Posted 54 days ago.
Jason in Appleton on 10/21/25
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Posted 54 days ago.
John & Judith in Hilbert on 10/21/25
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John & Judith said: Great service. Answered all my questions patiently and with a smile. Josh rocks!
Posted 55 days ago.
Lynn in Neenah on 10/20/25
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Lynn said: Evan was as professional and polite as always!
Posted 55 days ago.
Rachel in Appleton on 10/20/25
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Rachel said: Dilan was on time and did the tuneup in a timely manner. I'm confident I'll have a good winter with my furnace. Thank you!
Posted 55 days ago.
Mike & Julie in Appleton on 10/20/25
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Mike & Julie said: As usual, Eric was great!
Posted 58 days ago.
Robert & Terri in Appleton on 10/17/25
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Posted 59 days ago.
Eugene & Nancy in Appleton on 10/16/25
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Eugene & Nancy said: The tune-up was done efficiently and covered everything required. We are comfortable that our furnance will function perfectly all winter.
Posted 59 days ago.
Luise in Fremont on 10/16/25
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Luise said: We are very pleased with the efficient and friendly service.
Posted 59 days ago.
Christy in Appleton on 10/16/25
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Christy said: As always, Eric was very friendly, knowledgeable & efficient. As long as your technicians are as great as Eric, we'll keep trusting "TheGoodGuys" for all our HVAC needs.
Posted 59 days ago.
Richard in Menasha on 10/16/25
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Richard said: As always, the service was excellent.
Posted 59 days ago.
Chris & Lisa in Appleton on 10/16/25
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Chris & Lisa said: Eric always does an excellent job! Always professional.
Thanks
Posted 59 days ago.
Cathy in Neenah on 10/16/25
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Cathy said: Excellent!
Posted 60 days ago.
Brian in Greenville on 10/15/25
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Posted 60 days ago.
Troy in Appleton on 10/15/25
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Troy said: I received a call saying that the technician was running behind which was just appreciated. When Evan arrived a short time later everything was good. He was friendly and answered my questions. A++
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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