Customer Sign In • ⚪Call Tracker
Our business will be closed on July 4th in celebration of Independence Day. Our office will open on Monday July 7th.

Recent Reviews (Page 3)

Posted 35 days ago.
Joe in Appleton on 06/02/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 36 days ago.
Judy in Appleton on 05/31/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 37 days ago.
Scott in Appleton on 05/30/25
 Verified Customer

Overall
Value
Timeliness
Quality
Scott said: Another great visit from Matt. Called ahead to let us know he was on his way. Advise us of a compressor that would need replaced soon, why and the cost before he begain. Did our scheduled tune up. He even put up with our dog Walter whonwas too eager to him. Thanks again Matt.
Posted 37 days ago.
Craig & Kami in Neenah on 05/30/25
 Verified Customer

Overall
Value
Timeliness
Quality
Craig & Kami said: Dilan was excellent...Professional, courteous, and very knowledgeable.
Posted 37 days ago.
Bonnie in Appleton on 05/30/25
 Verified Customer

Overall
Value
Timeliness
Quality
Bonnie said: He was very professional courteous and friendly
Posted 37 days ago.
Ronald in Appleton on 05/30/25
 Verified Customer

Overall
Value
Timeliness
Quality
Ronald said: Dilan was friendly & efficient
Posted 37 days ago.
Matt in Appleton on 05/30/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 38 days ago.
Chuck & Karen in Menasha on 05/30/25
 Verified Customer

Overall
Value
Timeliness
Quality
Chuck & Karen said: As usual Matt was a total gentlemen and was a positive representative for The Good Guys. Thank you Matt for another fine service.
Posted 38 days ago.
Andy in Appleton on 05/29/25
 Verified Customer

Overall
Value
Timeliness
Quality
Andy said: Can we please get a quote for a replacement A/C unit comparable to what we have now?
Company Response: Sure thing I'll have someone reach out to you. -DC
Posted 39 days ago.
Dan & Toni in Greenville on 05/29/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 39 days ago.
Anna in Little Chute on 05/29/25
 Verified Customer

Overall
Value
Timeliness
Quality
Anna said: Everything is excellent.
Posted 39 days ago.
Gary & Paula in Appleton on 05/28/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 39 days ago.
Brian & Sharon in Hortonville on 05/28/25
 Verified Customer

Overall
Value
Timeliness
Quality
Brian & Sharon said: Josh was friendly and professional. He did a good job in a timely fashion and explained everything to us. Would be happy to have Josh as our tech again.
Posted 42 days ago.
Rita in Appleton on 05/25/25
 Verified Customer

Overall
Value
Timeliness
Quality
Rita said: I give a 5 plus to Eric who serviced my furnace and air conditioner. He had outstanding customer service skills . He is a great assist to your company . Give him a raise and hire more like him . You are lucky to have him on your staff .
Posted 45 days ago.
Matt in Appleton on 05/23/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 45 days ago.
Jim in Appleton on 05/22/25
 Verified Customer

Overall
Value
Timeliness
Quality
Jim said: Dilan is the service tech who came to my home today to do a Air Conditioner tune up. Dilan arrived promptly and did a thorough and complete check of my a/c system. Dilan was friendly, informative and professional. I would highly recommend Dilan .
Posted 46 days ago.
Fred & Jill in Appleton on 05/21/25
 Verified Customer

Overall
Value
Timeliness
Quality
Fred & Jill said: James said the Air Conditioner will be checked at a future date.

No concerns here.
Posted 48 days ago.
Roger in Combined Locks on 05/19/25
 Verified Customer

Overall
Value
Timeliness
Quality
Roger said: I appreciate James’ character and his knowledge and workmanship. I look forward to having him continue servicing our HVAC equipment. I have to say that I was not expecting my furnace heat exchanger to go bad in just 12 years. Our previous furnace lasted over twice that long.
Posted 48 days ago.
David & Mary in Appleton on 05/19/25
 Verified Customer

Overall
Value
Timeliness
Quality
David & Mary said: You Guys make it look so easy.... thanks
Posted 50 days ago.
Christine in Little Chute on 05/18/25
 Verified Customer

Overall
Value
Timeliness
Quality
Christine said: Eric was great!! He quickly found the problem and took care of it. He was friendly and knowledgeable. We were very happy with the results. Chris and Jane

Posted 51 days ago.
Craig in Shiocton on 05/16/25
 Verified Customer

Overall
Value
Timeliness
Quality
Craig said: The tech was fun to talk with. Very nice person.
Posted 52 days ago.
Bob & Vicki in Appleton on 05/15/25
 Verified Customer

Overall
Value
Timeliness
Quality
Bob & Vicki said: James did a great job in checking and testing why my system was low on refrigerant. Added what was needed and air conditioner back working as it should. Just slightly disappointed he could not find the cause for low refrigerant. Always like to know the reason for air conditioner not working properly.
Company Response: Finding the source for low refrigerant can be very hard especially if the leak is slow. We have options but they are costs involved as we need to make return trips and trace stuff, like UV reactive dye. There are so many joints that can be the source, and even if we find the source it doesn't mean a fix is going to be cheap. It's really a catch 22 situation.
Posted 52 days ago.
John in Neenah on 05/15/25
 Verified Customer

Overall
Value
Timeliness
Quality
John said: Matt did a great job as always. A real gentleman. Always very respectful of our property. I will always request Matt.
Posted 53 days ago.
Sandy in Appleton on 05/14/25
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 55 days ago.
Luke in Appleton on 05/12/25
 Verified Customer

Overall
Value
Timeliness
Quality
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status