Customer Sign In • Call Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 21)

Posted 361 days ago.
Bonnie in Appleton on 05/30/25
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Bonnie said: He was very professional courteous and friendly
Posted 361 days ago.
Ronald in Appleton on 05/30/25
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Ronald said: Dilan was friendly & efficient
Posted 361 days ago.
Matt in Appleton on 05/30/25
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Posted 361 days ago.
Chuck & Karen in Menasha on 05/30/25
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Chuck & Karen said: As usual Matt was a total gentlemen and was a positive representative for The Good Guys. Thank you Matt for another fine service.
Posted 362 days ago.
Andy in Appleton on 05/29/25
 Verified Customer

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Andy said: Can we please get a quote for a replacement A/C unit comparable to what we have now?
Company Response: Sure thing I'll have someone reach out to you. -DC
Posted 362 days ago.
Dan & Toni in Greenville on 05/29/25
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Posted 362 days ago.
Anna in Little Chute on 05/29/25
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Anna said: Everything is excellent.
Posted 363 days ago.
Gary & Paula in Appleton on 05/28/25
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Posted 363 days ago.
Brian & Sharon in Hortonville on 05/28/25
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Brian & Sharon said: Josh was friendly and professional. He did a good job in a timely fashion and explained everything to us. Would be happy to have Josh as our tech again.
Posted 366 days ago.
Rita in Appleton on 05/25/25
 Verified Customer

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Rita said: I give a 5 plus to Eric who serviced my furnace and air conditioner. He had outstanding customer service skills . He is a great assist to your company . Give him a raise and hire more like him . You are lucky to have him on your staff .
Posted 369 days ago.
Matt in Appleton on 05/23/25
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Posted 369 days ago.
Jim in Appleton on 05/22/25
 Verified Customer

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Jim said: Dilan is the service tech who came to my home today to do a Air Conditioner tune up. Dilan arrived promptly and did a thorough and complete check of my a/c system. Dilan was friendly, informative and professional. I would highly recommend Dilan .
Posted 370 days ago.
Fred & Jill in Appleton on 05/21/25
 Verified Customer

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Fred & Jill said: James said the Air Conditioner will be checked at a future date.

No concerns here.
Posted 372 days ago.
Roger in Combined Locks on 05/19/25
 Verified Customer

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Roger said: I appreciate James’ character and his knowledge and workmanship. I look forward to having him continue servicing our HVAC equipment. I have to say that I was not expecting my furnace heat exchanger to go bad in just 12 years. Our previous furnace lasted over twice that long.
Posted 372 days ago.
David & Mary in Appleton on 05/19/25
 Verified Customer

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David & Mary said: You Guys make it look so easy.... thanks
Posted 373 days ago.
Christine in Little Chute on 05/18/25
 Verified Customer

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Christine said: Eric was great!! He quickly found the problem and took care of it. He was friendly and knowledgeable. We were very happy with the results. Chris and Jane

Posted 375 days ago.
Craig in Shiocton on 05/16/25
 Verified Customer

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Craig said: The tech was fun to talk with. Very nice person.
Posted 376 days ago.
Bob & Vicki in Appleton on 05/15/25
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Bob & Vicki said: James did a great job in checking and testing why my system was low on refrigerant. Added what was needed and air conditioner back working as it should. Just slightly disappointed he could not find the cause for low refrigerant. Always like to know the reason for air conditioner not working properly.
Company Response: Finding the source for low refrigerant can be very hard especially if the leak is slow. We have options but they are costs involved as we need to make return trips and trace stuff, like UV reactive dye. There are so many joints that can be the source, and even if we find the source it doesn't mean a fix is going to be cheap. It's really a catch 22 situation.
Posted 376 days ago.
John in Neenah on 05/15/25
 Verified Customer

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John said: Matt did a great job as always. A real gentleman. Always very respectful of our property. I will always request Matt.
Posted 377 days ago.
Sandy in Appleton on 05/14/25
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Posted 379 days ago.
Luke in Appleton on 05/12/25
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Posted 379 days ago.
Jon in Neenah on 05/12/25
 Verified Customer

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Jon said: James was friendly and willing to help me better understand the heating and AC systems that I currently have in place. I'd be happy to work with him again in the future.
Posted 379 days ago.
Christian in Appleton on 05/12/25
 Verified Customer

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Christian said: The technician that came over was by far the best! He did such a great job and was friendly, explained everything and you could tell he cared, thank you!
Posted 382 days ago.
Anthony in Neenah on 05/09/25
 Verified Customer

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Anthony said: Evan is great. Well informed and easy to understand.
Posted 383 days ago.
Michael in Greenville on 05/08/25
 Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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