The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.
Recent Reviews (Page 46)
Posted 837 days ago. Mary in Appleton on 08/31/23 Verified Customer
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Posted 838 days ago. Gerald & Karen in Appleton on 08/30/23 Verified Customer
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Gerald & Karen said: He did a great job. Arrived early. Friendly.
Posted 838 days ago. Mark in Appleton on 08/30/23 Verified Customer
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Mark said: Dilan was great. He arrived on time, worked efficiently, and answered all our questions. Thanks.
Posted 838 days ago. Tom in Appleton on 08/30/23 Verified Customer
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Tom said: We plan to ask for Dilan in the future. He was very professional and personable. Explained questions in language we could understand. Very neat and thorough.
Posted 838 days ago. Thomas in Appleton on 08/30/23 Verified Customer
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Posted 839 days ago. Jerry in Appleton on 08/29/23 Verified Customer
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Jerry said: Eric is always thorough and goes over every detail of the appointment and what he observed during his inspection.
Posted 839 days ago. Tim in Hortonville on 08/29/23 Verified Customer
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Posted 840 days ago. Sandra in Greenville on 08/28/23 Verified Customer
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Sandra said: Eric was able to come earlier than my scheduled appointment. He was very knowledgeable and did an excellent job.
Posted 840 days ago. Bobby in Appleton on 08/28/23 Verified Customer
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Bobby said: Dylan did a great job! arrived early, answered questions, and was even friendly to the cat! Nice job!
Posted 842 days ago. Jan in Neenah on 08/26/23 Verified Customer
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Jan said: I received a call that Evan was running a little late, due to complications on another job; this is very much appreciated. Evan continues to be competent and skilled. He discusses what he did, any recommendations for potential needs, etc. A top-rated technician!
Posted 843 days ago. Sean & Heidi in Appleton on 08/25/23 Verified Customer
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Posted 843 days ago. Richard & Dawn in Appleton on 08/25/23 Verified Customer
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Posted 843 days ago. Ken in Kaukauna on 08/25/23 Verified Customer
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Posted 843 days ago. Melissa in Kimberly on 08/25/23 Verified Customer
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Posted 843 days ago. Adam & Lori in Menasha on 08/25/23 Verified Customer
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Posted 844 days ago. Kim in Kimberly on 08/24/23 Verified Customer
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Kim said: Eric did an awesome job servicing my furnace and air conditioner. I appreciate his expertise. I look forward to his visit each year and seeing pictures of his family. He is a caring person, and a great asset to The Good Guys! Keep up the great work!
Posted 844 days ago. Robert & Constance in Appleton on 08/24/23 Verified Customer
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Posted 844 days ago. Sarah in Appleton on 08/24/23 Verified Customer
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Posted 845 days ago. John in Neenah on 08/23/23 Verified Customer
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John said: Technician was great as always. He makes sure everything is clean and proper before he leaves. Good man and great service. Your company as always done a great job for us. From a garage install to maintenance to service. We have always been happy. Thank you.
Posted 845 days ago. Tom & Carol in Appleton on 08/23/23 Verified Customer
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Tom & Carol said: Matt was great. He was on time and efficient.
Posted 846 days ago. Richard in Neenah on 08/22/23 Verified Customer
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Posted 846 days ago. Pat in Appleton on 08/22/23 Verified Customer
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Pat said: James was very thorough in his inspection, answered my questions and even though the furnace is more than 10 yrs old, he checked and found out the part I needed was still under warranty!
Posted 850 days ago. Bill & Jan in Appleton on 08/18/23 Verified Customer
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Bill & Jan said: Nuegi was very polite and capable - did the work in a competent way that gave us confidence in his abilities.
Posted 850 days ago. Pat in Menasha on 08/18/23 Verified Customer
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Pat said: Service was excellent and overall knowledge and information shared was top notch.
Posted 850 days ago. Courtney in Little Chute on 08/18/23 Verified Customer
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Courtney said: Very friendly and helpful. Great job