Bonnie said: Technician found sircuit board not working. Asked how much a new one would cost, he said 890.00. Asked if he could find the problem and he did. Said he needed a soldering iron to fix it and didn’t have one along. I supplied a soldering gun, then he needed an extension cord. Never saw him put meters on anything as other Techs have. Asked if he cleaned the burners and said he did when I went to get the soldering gun. Then charged 40.00 for Labor over the Select Group charges. I understand the extra work of repairing the board but thought that should be included with the cleaning, and check up of the furnace. Other Technicians always had a vacuum, and all the tools needed. Am glad he fixed the problem but a little unhappy with the service this time!

Lisa said: Evan answered all my questions . I was very pleased with his professionalism and attention to detail.

Greg said: James was wonderful!! He was very professional and explained everything so we understood it.

Mark & Mary said: Eric called to say he could be here before my scheduled appointment. This was great. Eric was extremely cordial and professional in his manner. It was obvious he was familiar with my account and past experience with Mary and me. I would highly recommend Eric and CW to anyone that asks about HVAC.

Rachel said: The technician mentioned a crack in the furnace that was typical for the model. However, did not take a picture or show us on our furnace where this crack was or what it looked like. We would have liked that education so we can keep an eye on the issue. Otherwise, very knowledgeable and polite.

Jeff & Ruth said: Eric helped us the last time we had trouble and as before he did a great job.

Vicki said: He was very thorough and helped with my april air water supply. Thank you

Linda said: This was my first experience with the Good Guys. I needed a maintenance check on my furnace. Eric identified a noise coming from the furnace and stayed until he found a fix. Eric went above and beyond,and I thank him for it. Eric and the Good Guys are customer focused and make sure the job is well done! Many thanks!

Jennie said: Glad to have James back again this year. He was timely and efficient. He explained everything.

Chris & Don said: Nuegi did an excellent job. He was here last year. Very nice guy, He did a nice job explaining what he did and where we go from here. Hope to see him next year!

Clay said: Great service as always!!

Teresa said: On time and very polite.

Wayne said: Evan was on time, very pleasant, and did a thorough job.