Posted 931 days ago. Sally in Menasha on 12/22/23 Verified Customer
Overall
Value
Timeliness
Quality
Sally said: Great! Suggested I watch him work if I was curious, so glad I did, I learned so much. Very polite and professional. Thank you very much.
Posted 932 days ago. Christine in Appleton on 12/21/23 Verified Customer
Overall
Value
Timeliness
Quality
Christine said: Matt did an excellent job,super friendly, fast,patient, answered my questions and didn't mind my dog following him around. You guys are the best
Posted 932 days ago. Adam & Becky in Appleton on 12/21/23 Verified Customer
Overall
Value
Timeliness
Quality
Posted 932 days ago. Susan in Neenah on 12/21/23 Verified Customer
Overall
Value
Timeliness
Quality
Susan said: I am happy with the service Evan provided today, 12-21-2023. Arrived on time, was courteous, respectful, friendly, and answered/figured out a problem I thought I had. As always with Christenson/Wisnet--The Good Guy's, your staff is fantastic. Thank you, and have a Merry Christmas!
Posted 932 days ago. Maddie in Kimberly on 12/21/23 Verified Customer
Overall
Value
Timeliness
Quality
Maddie said: Dilan was thorough & friendly. He reviewed things with me and gave recommendations which I appreciated!
Posted 934 days ago. Glenn in Appleton on 12/19/23 Verified Customer
Overall
Value
Timeliness
Quality
Posted 934 days ago. Kevin in Neenah on 12/19/23 Verified Customer
Overall
Value
Timeliness
Quality
Kevin said: He was very kind and did a great job, I will be recommending Matt and the good guys for sure… Thanks you for fixing the problem so quickly!!!
Posted 935 days ago. Pat And Danielle in Appleton on 12/19/23 Verified Customer
Overall
Value
Timeliness
Quality
Pat And Danielle said: Dilan was great, arrived early which was appreciated. Gave us a complete run down on the health of our furnace.
Posted 935 days ago. Susan in Neenah on 12/18/23 Verified Customer
Overall
Value
Timeliness
Quality
Susan said: Everything went well. Excellent experience!
Posted 935 days ago. Heather in Appleton on 12/18/23 Verified Customer
Overall
Value
Timeliness
Quality
Heather said: Eric rocks
Posted 938 days ago. Sarah in Appleton on 12/15/23 Verified Customer
Overall
Value
Timeliness
Quality
Posted 938 days ago. Steve in Appleton on 12/15/23 Verified Customer
Overall
Value
Timeliness
Quality
Steve said: My past experiences with the service technicians have been very positive in the past and today's service was no exception to the prior occurances.
James was professional in all parts of our discussions with regard to any questions or concerns that I had. James was timely, efficient, courteous and thoughtful from the first knock at the door to the last 'Let us know if you have any difficulties - have a remaining good day'.
In my opinion anyone who has James as the technician assigned to their service call should be happy with the end result.
Posted 938 days ago. Christopher in New London on 12/15/23 Verified Customer
Overall
Value
Timeliness
Quality
Posted 938 days ago. Dave in Appleton on 12/15/23 Verified Customer
Overall
Value
Timeliness
Quality
Dave said: Very pleasant young man. Called and made an earlier appointment.
Posted 939 days ago. Michael in Kimberly on 12/14/23 Verified Customer
Overall
Value
Timeliness
Quality
Michael said: Eric was great as usual! We like that he knows our furnace inside and out and takes great pride in keeping it running efficiently. Mike and Ellen
Posted 940 days ago. Beth in Greenville on 12/13/23 Verified Customer
Overall
Value
Timeliness
Quality
Posted 941 days ago. Craig in Hilbert on 12/12/23 Verified Customer
Overall
Value
Timeliness
Quality
Craig said: Eric was great! Explained what was done and what the parts were for. Efficient and friendly. Highly recommend !
Posted 941 days ago. Joel in Appleton on 12/12/23 Verified Customer
Overall
Value
Timeliness
Quality
Joel said: Eric hit it out of the park. Very informative!
Posted 942 days ago. Mike in Appleton on 12/11/23 Verified Customer
Overall
Value
Timeliness
Quality
Mike said: Eric has just completed tuning our furnace, spotted some minor repair needs and took the necessary action. I have always been impressed with Team at the Good Guys, those doing our work and Lisa on the phone. Great Team. Thanks.
Posted 942 days ago. Brian & Kay in Appleton on 12/11/23 Verified Customer
Overall
Value
Timeliness
Quality
Posted 943 days ago. Mike in Greenville on 12/10/23 Verified Customer
Overall
Value
Timeliness
Quality
Mike said: Eric arrived early & performed his tasks as expected. Put on his footies & went to work. We personally connected. He did fine without any direction or supervision from me.(humor me)
Posted 945 days ago. John in Neenah on 12/08/23 Verified Customer
Overall
Value
Timeliness
Quality
John said: very professional
Posted 945 days ago. Maggie in Appleton on 12/08/23 Verified Customer
Overall
Value
Timeliness
Quality
Maggie said: Eric was great! Great service very helpful and great personality!
Posted 946 days ago. Matthew in Kimberly on 12/08/23 Verified Customer
Overall
Value
Timeliness
Quality
Posted 946 days ago. Ben in Hortonville on 12/07/23 Verified Customer
Overall
Value
Timeliness
Quality
Ben said: Eric was early, friendly and did an awesome job!